Financial Management Services (FMS) Financial Management Services Mission: FMS is a proactive, cost-effective organization providing value-added financial management services, expertise, and consultation to Federal agencies to generate
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Presentation Transcript
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Financial Management Services (FMS)<br>
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Financial Management Services Mission: FMS is a proactive, cost-effective organization providing value-added financial management services, expertise, and consultation to Federal agencies to generate efficiencies for the benefit of the taxpayer Vision and Values: 2<br>
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Customer Service Enhanced the ServiceNow tool
Includes SDLC and project tracking capabilities
Enhanced reports to better categorize incidents
Matured our Project Management Methodology
Developed the Project Initiation Form (PIF)
Developed the Project Closeout From
Customer Account Managers
FMS Customer Service Survey
FMS Capacity Plan and Workplan
FMMI Portal Redesign
FMT 3<br>
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Business Value Process Improvement Projects
Reduce Cost
Increase Efficiency
Increase the Quality to the Customer
Centralized source of financial and grants expertise
Allows each agency to focus on their mission
Greater standardization of data for better transparency
Centralized system providing auditable financial results
Provide financial and grants guidance and consultation to agencies 4<br>
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Stability & Control Mean Time between failures compared to FY17
FY17 – 21 days
FY18 – 42 days
Mean Time between repair compared to FY17
FY17 – 4.5 hour
FY18 – 2.27 hours Structured Release Schedules for all products
Capacity Plan and Work Plan
Migrating to a higher availability data center 5<br>
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Cost Efficiency and Scalability Single Financial System for USDA
Reduces Overall Cost:
License
IT Equipment
Support Staff
Standardized financial procedures
Single source of data for centralized reporting
New Cloud Support Contract
Enhanced data center functionality
CLIN structure to accommodate growth 6<br>
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FMMI Production Uptime 7<br>
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FMS Work Plan Determining the actual capacity of FMS
Per division
Functional tasks
FTE hours
Determining the Workload for FMS
Developed a Work Plan
Proposed the initial priority
Presented to the CFO-Council
Presented to FMS Customers
