Helping Hands Prototype Presentation Connecting

Transcript:Helping Hands Prototype Presentation Connecting:
Helping Hands Prototype Presentation Connecting our community with the resources that help CS410 Team Green Spring 2022 Table of Contents Slide 3-4: Problem Introduction Slide 5: Problem Statement Slide 6: Problem Characteristics: Bottom Line Slide 7: Who’s affected? Slide 8: User Roles Slide 9: Current/Problem Process Flow Slide 10: Solution Statement Slide 11: Solution Process Flow Slide 12: Major Functional Component Diagram Slide 13: Limited Prototype Solution Characteristics Slide 14-18: RWP vs Prototype Features Slide 19: Tester User Stories ‹#› Slide 20: Database Schema Slide 21: Data Management Slide 22: Development Tools Slide 23-25: Development Method Slide 26: User Risk Slide 27: Technical Risk Slide 28: Security Risk Slide 29: Conclusion Slide 30-33: User Stories Slide 34: Glossary Slide 35-36: References Our Social Crisis: Homelessness, Food, Shelter, Medicine… Population in danger 40 million residents deep in poverty [1] Over 500 thousand are “chronically homeless” [1] In any given month, 59 million people rely on assistance from federal “Safety Net” programs [9] According to the GAO report, it is "difficult if not impossible, to get accurate national data about the extent to which homeless families and individuals receive mainstream services" [4 pg.3] ‹#› [image: courtesy: huffingtonpost.com] But…Solutions Flounder: Too big, too small, too confusing… ‹#› Beneficiaries not knowing a service exists, can’t reach it, can’t untangle it [4] Volunteers and staff overwhelmed and/or untrained [4] Ineffective communications and outreach from “Street-level bureaucrats” [4] Institutional distrust in services or charities [10][5] Lack of accurate national data about the extent to which homeless families and individuals receive mainstream services" [4] If only we had… …information sharing, collaboration, outreach, access, clarity… [4] Problem Statement Government agencies and charities fall short of effectively collaborating, sharing data, conveying important information and staying current with situations that affect at-risk members of the public. At-risk individuals give up on help when those organizations either lack clarity, lack accountability, seem confusing or remain entirely unknown. ‹#› Problem Characteristics: Bottom Line Government Services and Charities do not achieve their outreach/service goals when… people don’t know they exist or don’t know what programs are available [4] their online presence is lacking, confusing or non-existent [4] trust and/or transparency is lacking [4] staff/volunteers are poorly trained and lack situational awareness [4] changes are not communicated properly [4] collaboration is non-existent [4] ‹#› ‹#› Users Stakeholders At-Risk Individuals Volunteers Representatives of Organizations Government Agencies Social Security Health & Human Services Donors Charities Organizations