Kalsoom Dilawar Moqeet Ahmed Malka Nisar Mehwish

Transcript:Kalsoom Dilawar Moqeet Ahmed Malka Nisar Mehwish:
Kalsoom Dilawar Moqeet Ahmed Malka Nisar Mehwish Asgher Waqar Ali Group Members HR Policies and practices PTCL Introduction about company Objectives Human Resource Management Recruitment and selection Orientation Training and Development Compensation Presentation Format Ptcl is in existence over the past six decades The company provides telephonic services nation-wide and is the backbone for country's telecommunication infrastructure despite arrival of a dozen other telecommunication companies The company operates around 2000 telephone exchanges across the country Originally owned by the Government of Pakistan, this holding has been reduced to 62% since 2006, when 26% of shares and control was sold to Etisalat - and the remaining 12% to the general public Introduction to PTCL Since the establishment of Pakistan in 1947 PTCL has been the major player. It established and worked under PTC act 1991. In 1994 it issued six million vouchers exchangeable into 600 million shares PTCL was listed on all stock exchanges of Pakistan till 1995 These vouchers were converted into PTCL shares in mid-1996. History of PTCL PTCL launched its mobile and data services subsidiaries in 2001 by the name of Ufone and PakNet respectively. In 2005 Government of Pakistan decided to sell 26 percent of this company to some private corporation. History of PTCL Evo BroadBand GSM Smart Tv V fone Products offered To be the leading Information and Communication Technology Service Provider in the region by achieving customer satisfaction and maximizing shareholders' value. Vision statement To achieve our vision by having: An organizational environment that fosters professionalism, motivation and quality An environment that is cost effective and quality conscious Services that are based on the most optimum technology "Quality" and "Time" conscious customer service Sustained growth in earnings and profitability. Mission statement Professional Integrity Customer Satisfaction Teamwork Company Loyalty Core Values Profit maximization Differentiation Cost leadership ( for the time being) Retain customers Best and affordable service Objectives Following are the needed competencies for achieving companies objectives Employees behavior Skill and experience Networking Loyalty Needed competencies Organizational structure Marketing Department Finance Department Human Resource Department Customer Care Department Information System Department Engineering Department Information Technology Departmental Division Job Analysis Recruitment and selection Training and Development Performance evaluation and Appraisal Compensation Human Resource Functions Job analysis is the exploration of activities related to job. It is a basic task to be performed for efficient recruitment. Job Analysis In Ptcl job analysis is done through procedure manuals They