KEY INITIATIVE Demand Generation and Sales Enablement Overview: Demand Generation and Sales Enablement Top Challenges and How Gartner Can Help To help marketing leaders work with sales leaders to generate, manage and convert business leads,
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Presentation Transcript
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KEY INITIATIVEDemand Generation and Sales Enablement<br>
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Overview: Demand Generation and Sales Enablement Top Challenges and How Gartner Can Help
To help marketing leaders work with sales leaders to generate, manage and convert business leads, and unlock new growth opportunities, our research will address the following common client questions:
How can we advance our demand management program?
How should we structure our B2B marketing technology stack to enable marketing and sales to achieve business goals?
How can we unlock growth from existing accounts? The topics we cover include:
Lead management (scoring, nurturing, handoff, etc.): Best practices for managing leads, from generating demand to measuring performance and spend
Sales partnership and sales support: Developing and driving adoption of insight and tools to qualify, score and nurture leads in partnership with sales, including marketing’s evolving role in sales enablement
Account-based marketing: How to achieve account growth initiatives and deliver solid performance metrics that prove how to close deals and advance bottom-line business goals<br>
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Creating programs to drive growth within existing accounts Successfully partnering with sales across the entire customer journey Challenges with Demand Generation and Sales Enablement Identifying solutions to advance customers through a complex buying process 1 2 3 Purchase difficulty (experienced by 77% of customers) creates increasingly low-quality sales and high purchase regret.
Large average buying groups of 9.6 stakeholders - each consuming information from an average of 4.5 different sources– stall deals and waste rep time.
And while customers use Sales reps and Marketing channels equally throughout the buying process, only 20% of Marketing content addresses later stage needs. Marketers are experiencing heightened expectations from senior leadership to take on more responsibility for growing and retaining customers.
73% of Marketing leaders report struggling to improve account growth with existing customers.
ABM techniques offer a structured approach and set of tools for efficiently reaching both prospective and current customers, helping to focus internal resources on the best business opportunities. Even though 83% of customers continue to use digital channels in the late stages of their buying journey, Marketing and Sales teams regularly lack a shared framework for consistent customer engagement.
Despite consistent investment in demand generating content and lead qualification tools, sales reps continue to distrust marketing leads with only 46% of MQLs converting to SALs and only 3% converting to new business on average.<br>
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Questions Your Peers Are Asking Topics<br>
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Develop Your Plan
Reset expectations for the Marketing and Sales partnership by rallying around customer outcomes to help you Strengthen B2B Demand Generation by Aligning Marketing and Sales.
Develop a strategy for accelerating customer buying progress across online and offline channels using our research on Rethinking Digital Customer Engagement.
Identify the key components of your ABM strategy with guidance on how to Plan a Successful Account-based Marketing Program.
Ground your demand generation strategy in customer insights using our data showing How Today’s Empowered Buyers are Changing B2B Marketing. Execute and Drive Change
Launch your efforts in developing a productive demand generation program using our suite of step-by-step toolkits for:
Lead Qualification Scorecards
Account-Based Marketing Plans
Lead-Generation Dashboards
Generate more high-quality leads by using our guidance on how to Adapt to Changing B2B Buying Behaviors With Inbound Marketing Techniques.
Optimize your sales enablement structure and materials using our guidance on How to Stimulate Your Sales Enablement Program.
Develop a content strategy that aligns with buyer demand and empowers sales partners to succeed by understanding how to Engage Business Buyers Through Relevant, Helpful Content. Capabilities Support Each Stage of Your Initiatives Diagnose Current State
Diagnose the strengths and weaknesses of your demand generation and sales enablement approach through a conversation with an Analyst.
Compare your demand generation performance and strategy to that of your peers by using our B2B Demand Generation Benchmarking Survey.
Assess your organization’s capabilities to drive account growth by using our framework, Four Ways B2B Marketers Can Generate Demand Within Existing Accounts.<br>
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Gartner Support Organized Against Your Timeline<br>
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Comprehensive Support Across Marketing Advertising
Advertising Channels and Formats
Advertising Strategy
Programmatic Advertising Demand Generation and Sales Enablement
Account-Based Marketing
Lead Management
Sales Partnership and Sales Support Marketing Technology & Emerging Trends
Critical Capabilities and Best Practices
Emerging Trends
Vendor Landscape and Selection B2B Buyer Insights
Enterprise Customer Insights and Trends
Small Business Insights and Trends CMO Strategy and Innovation
Marketing Strategy and Development
Creating and Managing Disruption
Marketing and Business Innovation Acceleration
Marketing Leadership and Organizational Effectiveness
Marketing and Business Innovation Acceleration Digital Commerce
Digital Commerce Performance Optimization
Benchmark Your Amazon Performance
Digital Commerce Strategy Multi-Channel Marketing
Multichannel Marketing Best Practices
Multichannel Marketing Strategies
Multichannel Marketing Critical Capabilities Consumers and Culture
Consumer Communication Channels and Buying Platforms
Cultural and Societal Shifts
Your Future Consumer Branding and Value Proposition
Brand Architecture
Brand Investment, Measurement, and Gov
Brand Positioning, Values, and Messaging Content Marketing
Content Marketing Best Practices
Content Marketing Strategy
Content Marketing Operations Digital Performance Benchmarks
28 industry sectors Customer Experience Design and Execution
Customer Needs, Expectations, and Perceptions
CX Processes and Methodologies
CX Project Planning, Prioritization, and Execution Marketing Data and Analytics
Customer Insight and Analytics
Marketing Measurement
Data Management and Analytics Technology Marketing Organization and Operations
Marketing Budget and Resource Management
Marketing Structure, Talent and Training
Marketing Operations
Agency and Service Provider Management Social Marketing
Social Marketing Strategy
Social Marketing Management, Measurement and Optimization
Social Marketing Technology, Agencies and Vendors Mobile Marketing
Mobile Marketing Strategy
Mobile’s Role in Multichannel Marketing
Mobile Marketing Technology, Agency and Vendor Management Customer Experience Leadership and Management
Customer-Centric Culture
CX Measurement and Business Benefit
CX Strategy, Organization and Governance Market Insight and Analytics Management
Insight and Analytics Talent and Processes
Internal Influence
Insight and Analytics Measurement and Business Impact Search Strategy and Execution
Search Performance Benchmarks
Search Strategy
Search Management, Measurement and Optimization
Search Vendor Selection<br>