Living Well Evaluation Greater Manchester

Transcript:Living Well Evaluation Greater Manchester:
Living Well Evaluation Greater Manchester Community Mental Health Board July 2022 Overview of the Living Well Evaluation January 2019 to May 2022. Three Living Well systems: Edinburgh Thrive and Welcome Teams, Salford Living Well, and Tameside & Glossop Living Life Well. Reports for each area: evaluation framework and baseline report, data quality report, 2 x interim reports, final report. Programme-wide report (forthcoming) Methods include: Collaboration with pilot sites and Innovation Unit to agree evaluation framework Semi-structured interviews with approx. 30 people supported Semi-structured interviews with approx. 70 people involved in designing, commissioning and delivering Living Well Person-level demographic, activity data and outcomes data for 3,438 people supported by Living Well E-survey completed by 55 Living Well team members Outcomes for people accessing support Co-design of local Living Well systems included: frontline workers, commissioners, managers, and people with lived experience. Intended outcomes for people accessing support, staff and the local system were co-produced Core outcomes were identified across all sites People are recovering, staying well, and can live the life they want to lead ReQoL: Statistically significant increase in mean score; over 50% of people experience reliable improvement (n=385; n=167) Personal goals: statistically significant progress on goals; over 80% make progress towards at least one goal (n=282; n=52) “Living Well has been life changing for me, they have helped me to understand why my brain moves so fast, and how to cope with it.” Salford citizen Positive evidence People receive good quality, person-centred help, care and support Qualitative consultation and Experience of Support Questionnaire responses indicate Living Well support is personalised, well-coordinated, enabling and that people are treated with compassion and respect Multi-disciplinary teams offer a breadth of support for mental health and related social issues, as shown by local activity data, and connect people into a wider variety of services. “[the support] was more personal, more tailored to me.” Salford citizen Experience of Support Questionnaire responses in T&G were very positive (n=192): 91% felt the support they received was good 92% felt their views/worries were taken seriously 86% reported people were working together to support them 92% felt the people who saw them listened to them and treated them well Positive evidence “Extremely knowledgeable and compassionate – they understand you’re a human not a number.” Tameside and Glossop citizen People have choice and control Progress on people’s Personal Goals, feedback from staff and people who access Living Well suggests people