कर्मयोगी अभियान National Programme for Civil

slide1. कर्मयोगी अभियान
National Programme for Civil Services Capacity Building (NPCSCB - Mission Karmayogi)

iGOT (integrated Government Online Training) and
e-Governance Regional Conference on ATIs
11 November 2021, Lucknow<br>
slide2. AGENDA NPCSCB - Mission Karmayogi : Background Competency Framework for Civil Services iGOT Karmayogi Tech Platform Policy Framework Capacity Building Initiatives E-Human Resource Management System Institutional Structure 3 5 6 7 Six Strands of the Programme and Status of Key Activities 1 2 Monitoring and Evaluation 4 NPCSCB - Mission Karmayogi and Training Institutions<br>
slide3. Transformational path since 2014 – first 5 years to meet pre-requisites and next 5 to meet aspirations 3 NPCSCB-Mission Karmayogi 5 years of meeting pre-requisites for development Next 5 years for meeting aspirations Reform Perform Transform National Recruitment Agency
Common test for first level screening Lateral Entry at Senior Positions – to expand talent pool & bring in outside talent<br>
slide4. Need for NPCSCB - Mission Karmayogi 4 1 2 3 4 5 6<br>
slide5. NPCSCB - Mission Karmayogi | Goals 5 Rules based to Roles based HR Management Right person at the right job Democratization of learning / Shared Resources Any-time, anywhere and continuous learning at scale Increased citizen centricity and improved governance outcomes Creating shared national aspirations Continuous identification and assessment of competencies Lifelong learning and competency records<br>
slide6. NPCSCB - Mission Karmayogi in a nutshell 6 Strategic HR Management through future integration with e-HRMS. Enabling policies to upgrade & harmonize capacity building Continuous performance analysis, data driven goal-setting and real time monitoring - clear line of sight between goal setting, planning and achievements Shift from Rule to Role with the indigenous competency framework – FRAC (Framework of Roles, Activitiess & Competencies, linked to personnel processes Large scale comprehensive learning platform, underpinning the Mission and enabling online, offline and blended learning
Indian Platform built using Indian Technology Credible and Autonomous Institutional Framework to create shared understanding – two functional structures and two Institutions An Umbrella Programme for Capacity Building of Civil Servants<br>
slide7. Institutional Structure | NPCSCB - Mission Karmayogi 7<br>
slide8. AGENDA NPCSCB - Mission Karmayogi : Background Competency Framework for Civil Services iGOT Karmayogi Tech Platform Policy Framework Capacity Building Initiatives E-Human Resource Management System Institutional Structure 3 5 6 7 Six Strands of the Programme and Status of Key Activities 1 2 Monitoring and Evaluation 4 NPCSCB - Mission Karmayogi and Training Institutions<br>
slide9. Competency Framework (FRAC) | Competencies as foundations of capacity building and HR management 9 For each Position in Government, FRAC defines the Roles, Activities and Competencies needed by an individual for effective performance<br>
slide10. Competency Framework | FRAC CoE at The Institute of Secretariat Training and Management (ISTM) 10 FRAC CoE has been setup at ISTM to
drive standardisation, replication, and evolution of FRAC
drive FRACing at departments through trained FRAC specialists
Approach Paper on Competency Framework developed & disseminated with MDOs
Online Competency Tool developed to create a digital competency dictionary; pilot conducted at ISTM
Competency Identification of Assistant Section Officers (ASOs): Comprehensive exercise identifying 56 behavioral and functional competencies Functions and Current Status<br>
slide11. iGOT Karmayogi | Some Key Features of the Experimental Platform 11 Learning Hub
- connect learners to courses & deliver learner analytics Discussion Hub
- with functionalities to manage discussion Network Hub
- networking facilities with ability to suggest connections Competency Hub
- maintain competency records of learners Platform Feature - Hubs for Learners Career Hub
- For exploring the Career options for learners Event Hub
- For creating any Event for learners Operational In development<br>
slide12. iGOT Karmayogi | Current Status 12 Experimental Platform in place
~30 Ministries/ Depts onboarded with their Nodal Officers
Divyangjan-friendly by design - Web Content Access Guideline (WCAG) score 92
Regular coordination with Ministries/ CTIs – Webinars and Physical Workshops
Platform migrated to NIC Cloud
Domain – igotkarmayogi.gov.in registered What has been accomplished?<br>
slide13. iGOT Karmayogi | A Content Quality Framework will govern the overall Content Quality 13 1. Watch 2. Think 3. Do 4. Explore 5. Test Learner Supports self-paced learning Inspires higher-order thinking Promotes active learning Prioritizes Experiential Learning Grounded in research Human-centered design Enables on-the-go learning Inclusive design philosophy<br>
slide14. iGOT Karmayogi – Content | Key guidelines for content development Things to keep in mind while creating Courses INSTRUCTIONAL DESIGN GUIDELINES CONTENT FOCUS AREAS<br>
slide15. iGOT Karmayogi | Content - Current Status What has been accomplished? 125 Live Courses with 5 language courses; Flagship programs of GoI being onboarded
15 COMMIT** modules for State frontline staff
16 courses from World Bank and 3 courses from Abdul Latif Jameel Poverty Action Lab (J-PAL)
Collaboration with IIMs/ IITs for Behavioral/ Functional content - 11 IIM-Bangalore courses 15 *MDO: Ministries, Departments & Organisations
**COMMIT: Comprehensive Online Modified Modules for Induction Training Instructional Design Agencies onboarded on GeM to help MDOs to create content

Karmayogi Digital Learning Lab is operational in ISTM to create digital content<br>
slide16. iGOT Karmayogi Live Content | Few Examples 16<br>
slide17. Competency Assessments | iGOT Karmayogi will enable three forms of Assessment of an Individual against Competencies 17 Competency based Assessments
on iGOT KY Proctored Independent Assessment (PIAA)
Standardized Assessments for Competencies conducted independently of CBPs in proctored environment Course/ CBP Based Assessment
Assessments against a CBP. Triggers when user partakes a course on iGOT KY Workplace Competency Assessment
Crowdsourced 360-degree assessment of competencies of an individual by self, manager, peers & subordinates All assessments are made against Competencies and the outcomes of Assessments populate the Competency Passbook<br>
slide18. iGOT Karmayogi | End to End Process of Competency Development – Combining Competency Framework (FRAC), Content and Assessment 18 Competency Passbook of an Individual iteratively updated with new assessment outcomes<br>
slide19. Monitoring & Evaluation | Framework for Departmental, State and National level Monitoring 19 Monitoring and Evaluation Framework of NPCSCB - Mission Karmayogi Leadership
Dashboard Capacity Building Plan Annual State of Civil Services Report Independent Audits Real-time reporting of Capacity Building KPIs with Annual Score Cards and Rankings for Departments Goal Setting - Annual Plans submitted by each Department aligned to National ambitions Consolidated Performance of Civil Services as a whole in a year with focus on achievements & contribution to National Progress Third Party Audit of Programme, in addition to regular Audit and Quality Assurance by Capacity Building Commission<br>
slide20. Training Interventions in the lifecycle of an official 20 Career Span of an Official 24 m 2-3 m Final Selection Start of Probation Post Probation Confirmation Common PFC for all selected candidates on iGOT Karmayogi (starting this year) Pre-Foundation Course (PFC) 1 Mid Career Training Programme (MCTP) Mandatory and Common MCTPs – linked to Competency for promotion 3 Common National Aspirations Ease of Doing Business Citizen Centricity & Ease of Living<br>
slide21. Capacity Building Initiatives | Competency based Common Induction for ASOs First of its kind competency-based induction program for ASOs - conducted from September 2021 21 1 2 3 4 104-week induction training designed by ISTM – 16-weeks classroom and 88 weeks on the job Collaboration with best institutions for competency certification Online learning at all stages to complement classroom and on-the-job, with competency assessments 1000+ ASO will be trained<br>
slide22. Capacity Building Initiatives | Common Mid Career Training Programme Common MCTPs – Objective 22 First MCTP program conducted from 26th October – 2nd November 2021 at LBSNAA<br>
slide23. e-HRMS | Facilitate Digital Working - 8 Modules Live 23 Integration with iGOT Karmayogi through Application Programming Interfaces (APIs) e-HRMS Current Status<br>
slide24. AGENDA NPCSCB - Mission Karmayogi : Background Competency Framework for Civil Services iGOT Karmayogi Tech Platform Policy Framework Capacity Building Initiatives E-Human Resource Management System Institutional Structure 3 5 6 7 Six Strands of the Programme and Status of Key Activities 1 2 Monitoring and Evaluation 4 NPCSCB - Mission Karmayogi and Training Institutions<br>
slide25. Mission Karmayogi - Reducing Silos and Promoting a Shared Understanding NPCSCB - Mission Karmayogi to enable Shared Learning Architecture<br>
slide26. CTIs onboarded on iGOT Karmayogi CTIs Onboarded RAKNPA (Postal Academy)
NACIN
NADT(National Academy of Direct Taxes)
CBI Academy
SVPNPA (Police Academy)
ISTM
LBSNAA
Indian Railway Institute of Civil Engineering (IRICEN)
Indian Railway Institute of Electrical Engineering (IRIEEN)
Indian Railway Institute of Mechanical And Electrical Engineering (IRIMEE) 26 Indian Railway Institute of Signal And Telecom Engineering (IRIEEN)
Jagjivan Ram Railway Protection Force Academy
National Academy of Indian Railways
Rashtriya Ispat Nigam Limited
Indian Institute of Public Administration (IIPA)
Indian Railways Institute of Financial Management<br>
slide27. 27 Thank You! Thank You! 27<br>
slide28. 15 Step FRACing Process at Departments (1/3) 28 1. Department sets up the IFU, which will eventually be part of a larger Capacity Building Unit at Department 2. iGOT SPV will empanel HR Agencies/ CSPs. Departments can onboard a CSP based on needs. RFP for empanelment in final stages 3. Depts. to consult NITI Aayog vision documents, budget announcements as well as tasks assigned by the PMO. 4. To help in identifying the gaps at an organisational level that need to be filled up to achieve the goals<br>
slide29. 15 Step FRACing Process at Departments (2/3) 29 9. Division Heads review the draft of the dictionaries and interlinkages, and take view on them. The drafts will be revised accordingly. 6. DFT will attempt a draft of all dictionaries ensuring that all positions, roles, activities and knowledge resources are covered. 7. The objective is to create a list of competencies required for each activity at each level. Experts need to be globally recognised specialists in that particular domain. The drafts will be revised accordingly. 8. All members of staff asked to use dictionaries to draw out the roles, activities, competencies and knowledge resources relevant for them (if missing, they are invited to propose the same). The drafts will be revised accordingly. 10. The final dictionaries, as well as changes in the policies governing people processes, need to be identified and marked out for modification.<br>
slide30. 15 Step FRACing Process at Departments (3/3) 30 11. IFU takes charge and the dictionaries are uploaded on the iGOT platform for a quality audit conducted by the iGOT SPV. 12. Once the quality audit is complete, final dictionaries are shown to HoD for approval. 13. Once dictionaries are approved by HoD, they are published on iGOT for users to view 14. To ensure that all changes to distribution of work are done using workflow on iGOT, we will require an enforceable government order stating that no orders with regards to distribution of work will be valid unless it has been generated on iGOT. The work distribution order should carry a unique QR code. 15. Similar to 14, the QR code requirement will have to be imposed via an enforceable government order<br>
slide31. Behavioural and Functional Competencies identified for Assistant Section Officers 31<br>
slide32. MDOs Onboarded on iGOT Karmayogi 32 MDOs Onboarded<br>
slide33. 125 Live Courses on iGOT Karmayogi 33<br>
slide34. 15 Modules of the COMMIT Course on iGOT Karmayogi 34<br>
slide35. List of Courses from J-PAL onboarded/ to be onboarded on iGOT Karmayogi 35<br>
slide36. IIM Bangalore Courses shortlisted to be onboarded on iGOT Karmayogi 36<br>
slide37. Courses from World Bank Open Learning Campus uploaded on iGOT Karmayogi 37<br>