PRODUCT MANAGER | BUSINESS ANALYST Overview

Transcript:PRODUCT MANAGER | BUSINESS ANALYST Overview:
PRODUCT MANAGER | BUSINESS ANALYST Overview Results-driven Product Owner & Business Analyst with 17+ years of expertise in Agile product management, backlog prioritization, and data-driven decision-making. Adept at translating business needs into innovative customer-centric solutions that enhance product performance and revenue growth. Skilled in stakeholder collaboration, sprint planning, and roadmap execution, with a strong background in product management and process optimization. Passionate about leveraging data insights and agile methodologies to drive product success. Key Skills Results-driven Product Owner & Business Analyst with 17+ years of expertise in Agile product management, backlog prioritization, and data-driven decision-making. Adept at translating business needs into innovative customer-centric solutions that enhance product performance and revenue growth. Skilled in stakeholder collaboration, sprint planning, and roadmap execution, with a strong background in product management and process optimization. Passionate about leveraging data insights and agile methodologies to drive product success. Experience Project 1: Designed and launched an Audit Management System, increasing process efficiency by 90% and boosting product sales by 70%. Project 2: Spearheaded the Invoicing Feature from ideation to deployment, reducing manual effort by 80% and eliminating third-party software dependency. Project 3: Developed and implemented the Credit Verification Feature, automating client approvals and improving efficiency by 60%. Project 4: Engineered the Response Processing Module, increasing system efficiency by 70% and optimizing data processing. Project 5: Led the launch of the GeM Pool Account, increasing revenue from ₹300 crores to ₹20,000 crores in five months. Project 6: Developed and deployed Chatbot GeMmy, reducing support ticket volume by 35% and enhancing customer experience. Project 7: Integrated payment systems with Central Ministries, States, Railways, Défense, and PSU entities, ensuring seamless transactions. Project 8: Conducted A/B testing and leveraged analytics to improve user experience for the GeM Application, increasing adoption rates. Experience Project 9: Implemented Core Banking Solutions (KYC, CASA, and Retail Banking Modules) to enhance operational efficiency and streamline banking processes. Project 10: Managed RFP and RFI processes, ensuring vendor selection and contract negotiations aligned with business goals. Project 11: Spearheaded Core Banking Solution deployments, streamlining banking operations and enhancing regulatory compliance. Project 12: Led implementations of FCRM and Retail Internet Banking, improving digital banking services. Project 13: Played a key role in the merger and acquisition of Bank of Rajasthan, ensuring seamless system integration, conducting KT session for users. Project 14: Conducted user interviews, focus groups, and surveys, refining and optimizing product functionalities for better user engagement. Education PGP