Travel agents Talking on the phone The verbs in
Author : marina-yarberry | Published Date : 2025-05-19
Description: Travel agents Talking on the phone The verbs in the box are often used when making telephone calls Use them to fill in the gaps hold on cut off hang up get through get back to someone put someone through ring up a Sorry I dont know
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Transcript:Travel agents Talking on the phone The verbs in:
Travel agents Talking on the phone The verbs in the box are often used when making telephone calls. Use them to fill in the gaps. hold on cut off hang up get through get back (to someone) put someone through ring up a Sorry, I don't know what happened. We got .. b I'll ...... you ...... to her extension. c The line is constantly busy - I never seem to be able to .. d Could you ...... a minute and I' ll see if she's in her office. e Would you ...... Sky Air and ask if they have any seats on this Saturday's flight to Delhi? f I'll make some enquiries and ...... to you by eleven. g Don't ...... yet; the call may be diverted to another number. Telephoning-phrasal verbs What would you say in these situations? a Someone phones but the call is for a colleague who works on the second floor. b The line went dead. The person you were speaking to rings back. c You're on the phone but need to get a file from the office next door. d You're on the phone but haven't got all the information to hand. You need about an hour to get it together. e The number is constantly engaged. You want someone else to call Global Tours for you. Talking on the phone Here are a number of expressions that you may find useful when making a phone call: May I speak to/with ... I'm returning your call... Sorry, could you repeat that? I'm afraid he/she's not in at the moment. I 'm afraid she's not answering her phone. I'm sorry, there's no reply. Can I take a message? Shall I get him/her to call you back? Mrs X will get back to you. Hold on a moment, please. I‘ll just put you on hold. I'm sorry, you've got the wrong number. Sorry to keep you waiting. Asking questions Look at the questions below. What do you notice about the way indirect questions are formed? DIRECT QUESTIONS How far is it? How much does it cost? How long does the journey take? INDIRECT QUESTIONS Can you tell me how far it is? Could you tell me how much it costs? Do you know how long the journey takes? Which of these is correct? Would you mind spelling/spell that for me? Do you mind if I
