Using Robotic Process Automation to Create a

Transcript:Using Robotic Process Automation to Create a:
Using Robotic Process Automation to Create a Digital Workforce Jeff Chandler, Sales Engineer, Kofax “Swivel Chair Automation” – manual work performed by humans 2 Websites, Portals Legacy apps (Green screen) Digital documents Excel Email Systems Databases Data files Creating a digital workforce with Robotic Process Automation 3 Automate Any Business Activity Involving Users, Data & Systems Intelligent robotic process automation Automate the acquisition and integration of information Create a single view of multiple data sources Automate processes by replicating actions of a user Transform data into valuable information Making robots part of your digital transformation strategy 5 Did shipments depart and arrive on time? Are we compliant with audit requirements, government regulations? Where is the process breaking down? How can I improve customer service, efficiency…and profit? Is this price competitive? Why are payments being delayed? When will my loan be approved? HUMAN WORKFORCE + DIGITAL WORKFORCE = FUTURE INTELLIGENT WORKFORCE Efficiency at the Center Responsiveness at the Edge RPA complements other technologies to deliver value 6 Use cases 7 Competitive intelligence and price monitoring Brand monitoring and fraud protection Data aggregation Screening and risk management services Equity research Compliance and risk management Web Robots Data Extraction Finance and accounting Sales operations Patient eligibility Physician credentialing Customer service Mortgage lending Compliance reporting Customer service Claims processing Compliance reporting Customer service Order scheduling and tracking Invoicing and credit collections Researching loads Manufacturing Supply chain automation Process Robots Automate Manual Business Process Activities 25-50% cost savings Typically, one robot can do the work of two to five FTEs Increases staff productivity, service levels and capacity by 35-50% Delivers consistent 100% accurate data Better employee satisfaction The benefits of robotic process automation Deloitte, Forrester, Cognizant Consistency Reliability Accuracy Audit trail Productivity Cost savings Elasticity Kapow Benefits Customer success and results Kofax Kapow is our robotic process automation platform To learn more about Kapow and our RPA offerings visit: www.Kofax.com/robotic-process-automation For more information © 2015 Lexmark International, Inc. All rights reserved. 10