Using Robotic Process Automation to Create a Digital Workforce Jeff Chandler, Sales Engineer, Kofax Swivel Chair Automation manual work performed by humans 2 Websites, Portals Legacy apps (Green screen) Digital documents Excel Email
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Presentation Transcript
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Using Robotic Process Automation to Create a Digital Workforce Jeff Chandler, Sales Engineer, Kofax<br>
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“Swivel Chair Automation” – manual work performed by humans 2 Websites, Portals Legacy apps (Green screen) Digital documents Excel Email Systems Databases Data files<br>
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Creating a digital workforce with Robotic Process Automation 3<br>
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Automate Any Business Activity Involving Users, Data & Systems Intelligent robotic process automation Automate the acquisition and integration of information
Create a single view of multiple data sources
Automate processes by replicating actions of a user
Transform data into valuable information<br>
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Making robots part of your digital transformation strategy 5 Did shipments depart and arrive on time?
Are we compliant with audit requirements, government regulations?
Where is the process breaking down? How can I improve customer service, efficiency…and profit?
Is this price competitive?
Why are payments being delayed?
When will my loan be approved? HUMAN WORKFORCE + DIGITAL WORKFORCE =
FUTURE INTELLIGENT WORKFORCE Efficiency at the Center Responsiveness at the Edge<br>
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RPA complements other technologies to deliver value 6<br>
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Use cases 7 Competitive intelligence and price monitoring
Brand monitoring and fraud protection Data aggregation
Screening and risk management services Equity research
Compliance and risk management Web Robots
Data Extraction Finance and accounting
Sales operations Patient eligibility
Physician credentialing
Customer service Mortgage lending
Compliance reporting
Customer service Claims processing
Compliance reporting
Customer service Order scheduling and tracking
Invoicing and credit collections
Researching loads Manufacturing Supply chain automation Process Robots
Automate Manual Business Process Activities<br>
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25-50% cost savings
Typically, one robot can do the work of two to five FTEs
Increases staff productivity, service levels and capacity by 35-50%
Delivers consistent 100% accurate data
Better employee satisfaction The benefits of robotic process automation Deloitte, Forrester, Cognizant Consistency
Reliability
Accuracy
Audit trail
Productivity
Cost savings
Elasticity Kapow Benefits<br>
