National Business Professor for 1997 Department of Management Texas State University San Marcos TX 78666 5123530703 CharacterDriven Success For whom were you cheering Clint Golfing buddies ID: 646516
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Beverly Chiodo, Ph.D."The Doctor of Encouragement"National Business Professor for 1997Department of ManagementTexas State UniversitySan Marcos, TX 78666512-353-0703
Character-Driven SuccessSlide2Slide3
For whom were you cheering?
____ Clint
____ Golfing buddies
Character-Driven Success
When a person stands alone for what is right, what are the short-term consequences?
What are the long-term results?Slide4
Character-Driven Success
Would you hire one of Clint’s three golfing buddies?
____ Yes ____ NoWhat will you do if you have already hired one of Clint’s golfing buddies?
_______________________________________________
The Reader’s Digest reports that ______ % of corporate executives admit they cheat at golf and ______% believe that business and golf behavior parallel.
-- Reader’s Digest
- Slide5
Ask forgiveness when you fail. No one is expected to be perfect
.A Character Failure
Attendance
Character-Driven Success
Be accountable.
A character “failure “ may take years or even a _______________________
to repair.Slide6
Character-Driven Success
In a survey conducted by Motivational Systems,27% of the workers said they’d quit and move to a company known for giving
__________________ and_____________________.
38% of the workers said they rarely or never receive any
________________________
from the boss.
Will James said the deepest craving of the human heart is to be _______________________.Slide7
Character-Driven Success
“I’m convinced that 90% of failures in life are character failures, not ability failures.”
~Stephen CoveyWhat should we praise?
__
Achievement
__
CharacterSlide8
Character-Driven Success
When you praise a person’s character, that person will:
__________________________
__________________________
__________________________
__________________________
The four steps to praising character are:
________________________________
________________________________
________________________________
________________________________Slide9
Character-Driven Success
H__________ is a decision we make to place high value, worth, and importance on another person by viewing him or her as a priceless gift and by granting him or her a position in our lives worthy of great respect. -- Gary Smalley and John Trent
The Gift of HonorWhen you go the first mile, you _________________________________
________________________________.
When you go the second mile, you
_________________________________
________________________________.
Go the “Second Mile”Slide10
Character-Driven Success
1st
Paradigm ShiftDevelop the
Y
__ __
Attitude!
I want to send my congratulations!
C
ongratulations to you . . . .Slide11
Character-Driven Success
My dear Mr. Dolan:
I have just read that you have been promoted to Vice President of your company. It is a great pleasure for me to offer my felicitations.I am sure your attainment unequivocally substantiates the exemplary service you are giving your employer. I believe you can be justifiably proud of your outstanding performance in the industry.
I forward my heartiest congratulations and best wishes for your continued success in your endeavors.
Dear Mr. Dolan:
Your promotion to Vice President of General Construction Company was great news. I was happy to read about you in this week’s
Trade Press.
If ever a man deserved the recognition your company has given you, you do. Your courage and hard work in developing new ways to promote the services of your firm have won the admiration of many, including your competitors.
Congratulations to you, Mr. Dolan, and best wishes for your continued success.
Circle each “I.”Slide12
Character-Driven Success
Character
Qualities
Alertness
Attentiveness
Boldness
Compassion
Creativity
Decisiveness
Dependability
Determination
Diligence
Discretion
Endurance
Enthusiasm
Flexibility
Gentleness
Gratefulness
Initiative
Joyfulness
Loyalty
Obedience
Orderliness
Patience
Persuasiveness
Punctuality
Resourcefulness
Respectfulness
Responsibility
Self-Control
Thoroughness
Tolerance
VirtueSlide13
Character-Driven Success
Tom Hill,
Kimray Inc.
Our company had a 25 percent increase in profits in the first two years even though the market we served was depressed.
Worker’s compensation claims decreased 80 percent.
Employee morale rose to an all-time high.
As a result of an emphasis on character,Slide14
Character-Driven Success
The Certificate of Recognition serves several purposes:
It conveys in written form the essence of what was publicly stated.It communicates to the employee’s family members the value of the employee to the company.A copy of the certificate becomes a permanent part of the employee’s work record.
The certificate becomes a character reference in the resume of the employee.
The certificate is the source of continuing encouragement to the employee.Slide15