Device Repair Course Final Project Overview Prepared by Vadim Mikhailenko MATC IT Computer Support Specialist Program Requirements and Guidelines for Final Project Topics available for Final Project ID: 732609
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ITSUP-150 Wireless Mobile Device Repair CourseFinal Project Overview
Prepared by Vadim Mikhailenko
MATC IT
Computer Support Specialist ProgramSlide2
Requirements and Guidelines for Final ProjectTopics available for Final ProjectTimeline for Final ProjectAgendaSlide3
Each student will work on one topic of the final projectSubmission includes an article with pictures and videoArticle should be posted on matcitsupport.orgVideo should be uploaded on to youtube
and embedded into the articleEach student will be responsible for the following deliverables:Create a 1700 – 2000 word article which would describe your action
plan for the selected topic. Take pictures for the article and include them into the postPost article on matcitsupport.orgCreate a 5-7 minute marketing video, demonstrating hands on work related to the specific topic. Review video with the instructor. Post video on youtube
.Embed video and pictures created into the article
Work with the instructor to submit required assignments for each milestone
Follow review schedule for submissions
Final Project RequirementsSlide4
Make sure to cover following topics:Why would you like to start your business? Benefits of the repair for society, for community, for people, for yourself.Financial Plan – how are you planning to earn money? What are the services you are planning to provide for the customers?What are the tools you can use for the repair of mobile devices? What are the techniques you can use for the repair
How are you going to marketing for your business?How are you planning to do customer service for your business?How are you planning to source parts?How are you planning to manage inventory and automate financial reporting?
Data Protection and liability in the device repair businessSoftware repairs of mobile devices – what does technician need to know?What are the critical success factors to excel in business?How to promote your Mobile Device Repair business using web site, social media and other channelsStep by step transition from student life to opening your own businessPlease review sample business plans below (multi-page document. Review all pages)
http://www.bplans.com/cell_phones_retailer_business_plan/executive_summary_fc.php
Final Project TopicsSlide5
Every student selects one topicJointly class creates a business plan, covering all required topicsCreate a 1700 – 2000 word article which would describe what are you going to do for your business, relevant to the topic. Post article to matcitsupport.orgPlease review sample business plans below (multi-page document. Review all pages)
http://www.bplans.com/cell_phones_retailer_business_plan/executive_summary_fc.php
Action Plan article guidelinesSlide6
Create two 5-7 min videos with quality audio related to Mobile Device Repair, describing specific repair you have performed.Target audience – people looking to repair mobile devices and new to the topic. Start with the basics and assume audience has very limited knowledge on the topic. Promote MATC IT Computer Support project
Ensure quality audio for the video is capturedVideo should be helpful and informative to the target audience
Final Project Video guidelines:Slide7
Projects will be done in the teams, but each student will be responsible and will be graded for his/her own individual submissionBackup for the video should be submitted to insturctor:Final videos
should be created in MP4 format and have quality audio. Audio recordings could be
done separately from the video recordings and merged for the final videoAdd additional titles and emphasize important points as part of the video Describe the topic as mixture of slides and hands on demonstrations, if applicableEdit video using free tools to insert helpful information for the end user as title on the captured videoStudents will publish Videos on
youtube as public and provide link, pictures and step by step instructions to the instructor. Instructor will publish videos on matcitsupport.org under student
projects, based on information provided
Source files for the videos would need to be provided to the instructor
Guidelines for the
Final Project:Slide8
Week 3: Select the topic for your final presentationWeek 4: Create a draft of the article in WordPress and submit outlineWeek 5: Take pictures for the article in the classroom
Week 6. Create a small test video and submit it on youtubeWeek
7. Review draft of the article with instructorWeek 8. Review 2. Submit for review updated version of the article with instructor Week 9. Review 2. Submit for review updated version of the videoWeek 10.
Review 3. Submit updated version of the video and article Week 11. Review 4 submission
Week 15. Final Project Submission
Timeline for the projectSlide9
Video Recording toolsiPad Air and iPad mini devices (available in the lab)Microsoft Surface Pro Devices (available in the lab)Jing (Free screen
capture software http://www.techsmith.com/jing.html)AviDEMux
– Open Source Video Editor http://avidemux.sourceforge.net/Equipment available for Final ProjectSlide10
Select topics for your final projectDuring the lab time in the class learn the equipment necessary.Learn and master the topic you have selected for the Final ProjectWork with your team partner to divide and conquer
Do some work every week during the semesterRecord one presentation and complete all editing. Submit for review. Learn from the mistakes. Re-record and re-submit again
Ask advice from others. Share your knowledge with othersLearn from the mistakes and move forwardShow your creativity and have funGood luck with the project. Everybody wants you to be successful.
How to work on your final projectSlide11
11MATC IT Support Program prepares students for Information Technology Industry Certifications
ITSUP-108
Enterprise Desktop Support Technician
ITNET-110
Windows Configuration
COMPSW-106
ITSUP-102
CompTIA A+
ITNET-101
Network+
ITSEC-124
Security+
ITSUP—152 Apple Certified Support Professional (ACSP)
ITSUP-140
Support Center
Analyst
ITSUP-140
Support Center Analyst
Most of IT Support classes prepare students for Information Technology industry Certifications. Getting certified helps our students to differentiate and stand out and makes it easier to get employed and promoted.
ITSUP-153
Mobility+ Admin(IOS, Android, Win)Slide12
12MATC IT Computer Support Program Pathways
Download
Milwaukee Area Technical College IT Support Pathways Document
http://matcitsupport.org/wp-content/uploads/2014/08/IT-Computer-Support-Program-Banner-2-Page.pdfSlide13
13Unique Educational Offerings
Classes that prepare students for industry certification examsIT Support program offers courses covering soft skills, IT processes, security and hands on experience
Specialization in Microsoft Windows 7 and Windows 8 Enterprise SupportSoft skills courses for Support Center Analyst (HDI SCA, HDI DST)Apple OSX Support Technician Training (Apple OSX Client and Server)Mobile Device Administration, Troubleshooting and Support
IT Courses taught by IT Instructors with relevant industry expertize and strong IT expertizeSlide14
14Key Advantages of MATC IT Support Program
1) The IT computer support industry generates many IT jobs in Wisconsin. There is steady job growth ahead based on projections from the MATC Graduate Career Report.
2) Jobs in the IT computer support field pay high family supporting salaries.3) Students completing this program will be assets to organizations because they will have insight in how to resolve technical issues quickly. Customer satisfaction and little company downtime are primary goals of good computer support service.Slide15
15Why Study IT Support at Milwaukee Area Technical College
1) MATC offers cost effective education allowing students to prepare for this career in two years or less.2) The financial aid program MATC offers allows qualified students to apply for and receive financial funding from federal and state governments.
3) Students attain the skills necessary to not only acquire a job in the IT computer support industry but also succeed in their new working environment. The curriculum is continually being evaluated and updated to reflect the latest technologies.4) Our instructors have many years of experience working in the industry and are very passionate about student learning.5) Many IT computer support courses lead to industry certification, adding more job possibilities.6) MATC’s IT Computer Support integrated set of offerings
includes IT Support associate degree program
and multiple MATC
IT Support one semester certificates
. These offerings are designed for people with no IT experience as well as those currently working in the technical field.
6) Online and face-to-face courses are available, providing students with greater flexibility in completing the program
.
Watch the video to learn more about
why study IT Support at Milwaukee Area Technical CollegeSlide16
16MATC IT Support Program prepares students for Information Technology Industry Certifications
ITSUP-108
Enterprise Desktop Support Technician
ITNET-110
Windows Configuration
COMPSW-106
ITSUP-102
CompTIA A+
ITNET-101
Network+
ITSEC-124
Security+
ITSUP—152 Apple Certified Support Professional (ACSP)
ITSUP-140
Support Center
Analyst
ITSUP-140
Support Center Analyst
Most of IT Support classes prepare students for Information Technology industry Certifications. Getting certified helps our students to differentiate and stand out and makes it easier to get employed and promoted.
ITSUP-153
Mobility+ Admin(IOS, Android, Win)Slide17
17Benefits for the students
Classes offered in the Summer, Fall and Spring Semesters at Downtown, South, North and West campusesEach Certificate courses can be completed within one semester (15-16 weeks)Courses within each Certificate provide solid preparation for the
industry-standard certification, including the skills essential for a successful entry-level IT ProfessionalEducation will help you secure jobs in IT Computer Support fieldSlide18
18INTERFACE IT Certificates
Course #
Course NameService Center
Technician CertificateMicrosoft Enterprise Desktop Support Technician Certificate
Level 2 – Service Center Technician Certificate
Advanced Technical Support – Apple, Mobile Devices and Tablets
COMPSW-106
Introduction to MS Office
ITNET-101
Network Communications (CompTIA Net +)
3 Credits
ITSUP-101
Computer Information System Fundamentals
3 Credits
ITNET-110
Manage Windows Desktop Client OS
3 Credits
ITSUP-102
CompTIA A+ Essentials
4 Credits
ITSEC-124
Network Security (CompTIA Security+)
3 Credits
ITSUP-108
Enterprise Desktop Support Technician
2 Credits
ITSUP-140
Support Center Analyst (HDI SCA, HDI DST, ITIL)
3
Credits
3 Credits
3 Credits
3 Credits
ITSUP-150
Emerging Tech (Mobile Device Repair)
3 Credits
ITSUP-152
Apple OSX Certified Support Professional
3 Credits
IT-107
Social Networking and Communication
ITNET-153
Mobile Admin (IOS, Android, Windows)
3 Credits
ITSUP-176IT Project Management
ITSUP-198
Computer Support Internship
ITSUP-199Computer Support Final Project
ITNET-112
Microsoft Server Administration
3 Credits TOTAL
10 Credits11 Credits
9 Credits12 CreditsSlide19
19IT Support Associate Degree Program – Technical Courses
Semester
Course #New in 2014
Course Name
Industry Certification
Credits
1
COMPSW-106
Introduction to MS Office
3
1
ITNET-101
Network Communications (CompTIA Net +)
COMPTIA Net+
3
1
ITSUP-101
Computer Information System Fundamentals
3
1
ITNET-110
Manage Windows Desktop Client OS
MCITP (70-680)
3
2
ITSUP-102
CompTIA A+ Essentials
COMPTIA A+
4
2
ITSEC-124Network Security (CompTIA Security+)COMPTIA Security+
32ITSUP-108
New in Fall 2014Enterprise Desktop Support TechnicianMCITP (70-685)22
ITSUP-140New in Fall 2014Support Center Analyst (HDI SCA, HDI DST, ITIL)
HDI SCA, HDI DST, ITIL33
ITSUP-150New in Fall 2014Emerging Tech (Mobile Device Repair)
33ITSUP-152 New in Fall 2014
Apple OSX Certified Support ProfessionalApple ACSP3
3IT-107Social Networking and Communication
3
4ITNET-153 New in Fall 2014Mobile Admin (IOS, Android, Windows)COMPTIA Mobility+34
ITSUP-176IT Project Management
34ITSUP-198
Computer Support Internship 2
4
ITSUP-199Computer Support Final Project 1ElectiveITNET-112
Microsoft Server Administration 3
TOTAL
45Slide20
20Learn more about IT Support Program at MATC
Become a fan of MATC IT Support page on Facebook and learn how to get hired for your first IT job
J
oin
MATC IT Support group on LinkedIn and learn how to get hired for your first IT Job
Join Google+ Community – MATC IT Support – Get Hired for your first IT Job
Make sure to check out IT Support program at
http://matcitsupport.orgSlide21
21Industry Certifications Students prepare for as part of the IT Computer Support Program at MATC
COMPTIA A+
http://matcitsupport.org/why-getting-certified-can-help-launch-your-it-computer-support-career/comptia-a-certification-in-milwaukee-west-allis-oak-creek-and-mequon/
Exam
(70-685)
http://matcitsupport.org/why-getting-certified-can-help-launch-your-it-computer-support-career/microsoft-enterprise-desktop-support-technician-certification-mcsa-exam-70-685/
Exam
(70-685)
http://matcitsupport.org/why-getting-certified-can-help-launch-your-it-computer-support-career/microsoft-windows-7-configuration-and-administration-mcst-exam-70-680-certification-in-milwaukee-west-allis-oak-creek-and-mequon/
Make sure to check out IT Support program at
http://matcitsupport.orgSlide22
22Milwaukee Area Technical College Campuses, Locations and Service Area
Make sure to check out IT Support program at http://matcitsupport.org
MATC
has campuses in Milwaukee, West Allis
, Oak Creek and Mequon helping Southeast
Wisonsin
student from Ozaukee, Washington, Waukesha, Walworth, Sheboygan, Port Washington and Dodge counties to get trained in the state of the art technologies: Windows 7, Windows 8, IOS, Android, Windows, Surface Pro 1, Surface Pro 2, Surface Pro 3, Google Nexus, Samsung Galaxy, iPhone, iPad and more.
If you live in one of the above listed areas, consider applying for – MATC IT Computer Support Associate degree and Certification Program. Milwaukee Area Technical College (MATC) is proudly servicing Greater Milwaukee area: Brookfield, Brown Deer, Burlington, Caledonia, Cedarburg, Cudahy, Elkhorn, Fort Atkinson, Franklin, Germantown, Glendale, Grafton, Greendale, Greenfield, Hartford, Menomonee Falls, Mequon, Mount Pleasant, Muskego, New Berlin, Oak Creek, Oconomowoc, Pewaukee, Port Washington, Richfield, Shorewood, South Milwaukee, Sussex, Watertown,
Wauwatosa,
West
Allis
, West Bend, Whitefish Bay, Whitewater, Racine, Kenosha, Addison, Barton, Bayside, Belgium, Big Bend,
Bohners
Lake, Browns Lake, Brownsville, Butler,
Chenequa
,
Clyman
, Darien, Delafield (city), Delafield (town), Delevan, Dousman, Dover, Eagle, Eagle Lake, East Troy, Elkhorn, Elm Grove, Elmwood Park, Erin, Farmington, Fox Lake, Fox Point, Franksville, Fredonia, Genesee, Hales Corners, Hartland, Horicon,
Hustisford
, Iron Ridge, Jackson, Jefferson, Johnson Creek, Juneau,
Kekoskee
, Kewaskum, Lac La Belle, Lake Geneva, Lake Mills,
Lannon
, Leroy, Lisbon,
Lomira
, Lowell, Mayville, Merton, Mukwonago, Nashotah, Neosho, Newburg, North Bay, North Prairie, Norway, Oconomowoc Lake,
Okauchee
Lake, Ottawa, Palmyra, Village of Pewaukee, Polk, Randolph, Raymond,
Reeseville, River Hills, Rochester, Saukville, Slinger, St. Francis, Sturtevant, Sullivan, Summit, Theresa, Thiensville, Town of Germantown, Trenton, Union Grove, Vernon, Wales, Walworth, Waterford, Waterloo, Waupun, Wayne, West Milwaukee, Williams Bay, Wind Lake, Wind Point, Yorkville and other locations. Financial aid is available for qualifying candidates.Slide23
23Made Possible by INTERFACE Project
Make sure to check out IT Support program at
http://matcitsupport.org
INTERFACE is an equal opportunity employer/program which provides auxiliary aids and services upon request to individuals with disabilities. Contact
Carriel
E.
Danz
, Grant Coordinator, Milwaukee Area Technical College, 414-297-6575 for additional information.
This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. The product was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The U.S. Department of Labor makes no guarantees, warranties, or assurance of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability or ownership.