Jon Fairey Senior Careers Adviser London KSS Overview The role of the Professional Support Unit PSU Common referral reasons Key resources Referral and accessibility The Professional Support Unit ID: 929475
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Slide1
The Professional Support Unit
Jon Fairey
Senior Careers Adviser London KSS
Slide2Overview
The role of the Professional Support Unit (PSU)
Common referral reasonsKey resourcesReferral and accessibility
Slide3The Professional Support Unit
Provides free multi-professional support for health clinicians in London & the SoutheastWorks entirely through self-referralRunning for over 7 years seeing an average of 1400 health clinicians per year
Is somewhere trainees can come to discuss issues confidentially and impartially away from the workplaceInformation about all of our services is at:http://www.lpmde.ac.uk/professional-development/professional-support-unit
Slide4Trainee Doctor Eligibility
Postgraduate Doctors and Dentists who hold a London / KSS training number
(Foundation years until CCT)London doctors who have completed and passed the entry requirements and have been offered a placement on the London Inducting, Returning and Retaining the Workforce schemes
Slide5Challenges during training
Common reasons why learners come to the PSU:Examinations – recurrent difficulty passing
Relationships – patients and colleaguesPsychological problems – stress, burnout, anxiety, depressionLife events & pressures outside MedicineCareer doubtsReturning to work after a breakOften a combination
of these reasons
Slide6Examinations/Assessments
Lack of time to prepare – pressures within and outside workNot using the most productive revision approachPerformance anxietyUnfamiliarity with exam/assessment technique
Recurrent lack of success can have an adverse effect on confidence and create a vicious circle Unrecognised dyslexia
Slide7Examinations/ Assessments
– How we can help
Individual Support teamhttp://www.lpmde.ac.uk/professional-development/individual-support-teamTo consider dyslexia:http://www.lpmde.ac.uk/professional-development/dyslexia
Examination support eLearning on our website:http://www.lpmde.ac.uk/professional-development/elearning-support-and-self-review-modules/examination-support
Slide8Slide9Examinations/ Assessments
– CoursesExamination preparation workshop:
http://www.lpmde.ac.uk/professional-development/sccls/course-informationPerformance anxiety - Stress & examinations workshophttp://www.lpmde.ac.uk/professional-development/sccls/course-information
Oral presentation and simulation practice http://www.lpmde.ac.uk/professional-development/sccls/course-information
Slide10Relationships
Stressful environment with resource pressures, emotional pressure, risk & uncertaintyRelationships with colleagues – giving and receiving feedback – are common problemsLinguistic and cultural challenges
Competitiveness, system changes affecting team cohesionWe can support each other through informal supervision
Slide11Relationships – how we can help
PSU Coaching Service
http://www.lpmde.ac.uk/professional-development/coaching-service Useful eLearning on:Undermining & conflict in the workplace http://www.lpmde.ac.uk/professional-development/elearning-support-and-self-review-modules/undermining-and-conflict-in-the-workplace
Personal & Professional Effectivenesshttp://www.lpmde.ac.uk/professional-development/elearning-support-and-self-review-modules/personal-and-professional-effectiveness Professionalism
http://www.lpmde.ac.uk/professional-development/elearning-support-and-self-review-modules/professionalism
Slide12Relationships - Courses
One-to-one specialist clinical communications & linguistics support:https://www.lpmde.ac.uk/professional-development/sccls/course-information
Assertiveness for clinical practice workshophttp://www.lpmde.ac.uk/professional-development/sccls/course-informationResilience & Assertiveness Course
https://www.lpmde.ac.uk/professional-development/sccls/course-information
Slide13Psychological problems
Doctors may not always be good at recognising when they are unwell & seeking helpFear of stigma and reluctance to consult colleagues are factors
There are ways to build resilience and prevent problems developing
Slide14Psychological Support
Practitioner Health Programme (PHP)/
Trainee Doctors & Dentist Support Service (TDDSS)https://www.lpmde.ac.uk/professional-development/php-heeeLearning modules:Stress, mental health & well being in the workplace
http://www.lpmde.ac.uk/professional-development/elearning-support-and-self-review-modules/stress-mental-health-and-wellbeing-in-the-workplace Resilience
http://www.lpmde.ac.uk/professional-development/elearning-support-and-self-review-modules/resilience
General Support Links
:
Feeling good app
http://www.foundationforpositivementalhealth.com/listen-now/download-our-app-feeling-good/
Feeling overwhelmed? Feeling Distressed? You’re not alone:
http://www.lpmde.ac.uk/professional-development/feeling-overwhelmed
Slide15Career doubts
It is common to have doubts about career pathwaysSometimes career doubts reflect underlying problems
It is important to reflect very carefully before making a career change – decisions made in haste may be regretted
Slide16S
elf- awareness
C
areer exploration
N
ext steps
A
rriving at YOUR decision
S C A N
Structured Career
Planning
What type of Doctor do I want to be?
Values & work preferences
Skills & interests
Personality & Stressors
What options are open to me?
Options available
Information research
Networks & opportunities
Which is the best choice for me?
Making career decision
Making YOUR decision
Checking how robust your decision is
When and what do I have to do
to achieve my career goal?
Setting goals
Supporting goals
Specific goals
Slide17Careers Support
PSU Careers Unit
http://www.lpmde.ac.uk/professional-development/careers-unit eLfH E-ModulesCareer Planning for Foundation DoctorsCareer Planning for Core Doctors Career Planning for Pharmacists
Supporting Career Conversations for Educatorshttps://portal.e-lfh.org.uk/
Slide18Slide19SuppoRTT overview
Trainees OOP for 3 months or longerIndividualised training package from menu of optionsStructured and systematic process
SuppoRTT
Animation
Slide20International Medical graduates
Doctors practising in English as a second language can encounter difficulties when language patterns are unconsciously transferredDifferent perspectives on professionalism, ethics, teamwork, teaching and learning can cause positive intent to be misunderstood
Misunderstandings may be ‘decoded’ as behavioural or attitudinal issues
Slide21PSU support for IMGs
Specialist clinical communication & linguistic support – one to one sessions, tailored to individual needsSpecialist facilitators & role players & a safe environment to rehearse difficult encounters with patients or colleagues
Expert feedback on aspects of language such as writing, pronunciation & the impact of culture on professional communicationhttp://www.lpmde.ac.uk/professional-development/sccls
Slide22Differential Attainment
PSU Framework for supporting safe transition of internationally educated health professionals (IEHPs) – includes resources for educators and IMGs
http://www.lpmde.ac.uk/professional-development/iehpE-learning materials and podcasts for IMGs/educators https://www.lpmde.ac.uk/professional-development/iehp/emodules
Differential Attainment ToolkitA series of train the trainer workshops that can be rolled out in trust using materials developed by the PSU
https://www.lpmde.ac.uk/professional-development/courses-and-conferences/differential-attainment-workshop
Slide23Slide24Thank you - Any Questions?
careersunit.lase@hee.nhs.uk
www.lpmde.ac.uk/professional-development/careers-unit