Cancer Center Facts About 1400 new cancer patients are treated here annually The Chemotherapy Nurses Radiation Therapists Social Workers and Dietitians are specially trainedcertified in Oncology ID: 929597
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Slide1
Patient & Family Orientation
Slide2Cancer Center Facts
About 1,400 new cancer patients are treated here annually.
The Chemotherapy Nurses, Radiation Therapists ,Social Workers and Dietitians are specially trained/certified in Oncology.
Slide3Physicians-Medical Oncology
Dr. Bakri
Dr. Sajjad Malick
Dr. Kenneth Manning
Dr. Kenneth Fink
Slide4Extenders-Medical Oncology
Colleen Kritz, CFNP
Vicki Richardson-NP- C
Kathy Jones- PA-C
Slide5Physicians-Radiation Oncology
Dr. Hugh Bryan
Dr. Sally Smith
Dr. Istvan Pataki
Slide6Physicians Radiation Oncology
Dr. Thomas Walden
Lumberton
Allan Seffels, PA-C
Charlene Ray, NP
Slide7Cancer Center Facts
Our Cancer Center is Accredited through the American College of Surgeons Commission on Cancer with Commendation.
Slide8Northern Exposure Health Pavilion
North Cancer Center
Slide9HPN Cancer Center Front Desk
Wanda
Ashley
Slide10Radiation Oncology at HPN
Daisy, RN
Tisha, Chief Therapist,
Supervisor
Slide11Medical Oncology at HPN
Jane Ellen, RN
Jan, LPN
Slide12Per Diem RN at HPN and/or CFV
Susan, RN
Toni, RN
Slide13What to expect when you come for Radiation Therapy
Scan your blue
Cancer Center ID card at the front desk
Donna and Shirley
Slide14What to expect when you come for Radiation Therapy
Remain in waiting area for your Radiation Therapist to take you to the treatment area or to sub-waiting.
Slide15What to expect when you come for Radiation Therapy
You
will be seen weekly, by Allan Seffels, PA-C or another practitioner
Slide16What to expect when you come for Radiation Therapy
Lab Work is occasionally obtained in Radiation Oncology.
Depends upon your specific treatment plan and symptoms.
Slide17CFV Radiation Oncology
Gwendolyn, RN
Debbie, CNAII
Susan, RN
Slide18Cyberknife Nurse Navigator
Jennifer, RN
Slide19CFV Medical Oncology
Scan Your Blue Card and have a seat in the waiting room.
Francesca, Lata
,
Yolanda, Rebecca
Slide20CFV Medical Oncology
A nurse will come and get you and take your vital signs prior to each visit
Gloria,
Carol, Vivian,
Tamica
Slide21CFV Medical Oncology Phlebotomy
Laboratory tests are routine prior to each chemotherapy infusion
.
Heather
Tamica
Slide22Lab results usually take about an hour. Staff can give you a pager.
Slide23Pager System
Run an errand
Have a snack
We call your pager when it’s time to come back!
10 mile radius
Slide24CFV Medical Oncology PharmacyBilly Kirby, PharmD
We have a dedicated on- site pharmacy to prepare chemotherapy medications
CFV and HPN also have Outpatient Pharmacies that may elect to use
Slide25These RNs Deliver your Chemotherapy and schedule your next appointment.
CFV-Chemotherapy
Nurses
Slide26Clinical Trial Staff
Michelle Gereghty, RN
Research Coordinator
Jennifer Arno
Clinical Trials Assistant
Slide27Choosing a clinical trial
The Cancer Center offers many clinical trials. Your physician may offer a clinical trial to you.
It is your choice to enroll
Staff will review the information with you and answer any questions you may have.
Slide28Clinical Trial Information
Michelle Gereghty 615-5603
Jennifer Arno 615-4561
Slide29Nutrition Services
Natalie Albano, RD, LDN
Heidi Maxwell, RD, LDN
Slide30Nutrition Services
Nutrition Counseling Includes
:
- Eating well during treatment.
- The use of supplements.
- How to deal with side effects.
Slide31Nutritional Screening
The Dietitian will
:
- Assess your needs.
- Offer guidance to meet your needs during treatment.
Slide32Nutrition and Treatment-Related Side Effects
These are some side effects you
may
experience during treatment that our Oncology Dietitians will be able to help you manage: Nausea/Vomiting
Change in Taste
Loss of Appetite
Throat
or Mouth Soreness
Weight Loss
Constipation Diarrhea
Slide33Questions???
Call
Heidi
At CFV 615-5955
Call
Natalie
At HPN 615-3852
Slide34How Social WorkersCan Help:
Issues in living with cancer.
Community resources
Provide support
Sandi Bailey, MSW, LCSW, OSW-C
Audrey Brown, MSW, LCSW, OSW-C
Patsy Page, MSW, LCSW , OSW-C
Living with Cancer
Slide35Living With Cancer
Emotional Adjustments Such as:
Shock
Adjustment to changes
Stress, worry
Anger
Anxiety
Depression
Slide36Community Resources
Some examples include:
Medication Programs
Quitting Smoking
Transportation
Financial Resources
Advance Directives
Slide37Educational Workshops
See Calendar for special event topics time; date; location
Slide38Ask any Cancer Center Staff Member for more information.
Call 615-7811 for an appointment.
Massage
($10 per session)
Reflexology
($12 per session)
Healing Touch
(no cost) Artful Reflections
(no cost)
Slide39Camp Rockfish RetreatAn Annual Retreat for our patients
Food
Fun
FellowshipAll day Friday activities for the adult patient and one adult caregiver or friend.Contact an Oncology Social Worker for more information at 615-6792
Slide40Special Events
Special Events are posted in the
Cancer Center lobbies
Slide41Cancer Center Social Work Team
Ask any Cancer Center staff to page us, OR…
Give us a call!
Patsy Page
615-6791
Sandi Bailey
615-4626
Audrey Brown
HPN 615-3849
CFV 615-6791
Slide42Financial CounselorGreg Chavis
One on One service.
Benefit explanation.
Co-pay
Deductible
Coinsurance
Set up payment arrangements.
Slide43Billing Questions
Who do I call with questions about billing?
Bills from Southeastern Radiation Oncology
(Radiation Therapy Doctors)
Contact: Linda Crocker-615-6691 or Jenny Bowden-615-5810
Bills From Cape Fear Valley Health System/ Oncology Services (
may include nutritional consults as ordered by physician
)
Contact: Corinne Shaffer 615-4511
Greg Chavis 615-5021
Slide44Reimbursement AnalystCorinne Shaffer
Work with Pharmaceutical Companies for Patient Assistance Programs
Work
with different Foundations to assist with co-pays for oral meds
Obtain prior authorizations for medications
Obtain prior authorization for any diagnostic testing
Slide45Please feel free to contact Corinne at 615-4511
Slide46Friends of the Cancer Center
Network of Volunteers
Non- Profit Organization
100% of donations support Cancer Center patients.
Fundraisers throughout the year
Slide47Offer support
Assist in the resource center
Serve refreshments
Direct patients to areas in the hospital
Listen
We also have specially trained Spiritual Volunteers who provide spiritual support
Volunteers
Slide48The Oasis Café
T-Shirts
Specialty Products
InformationBooksCoffee/Tea/Soft Drinks Snack items
Slide49FOCC Funds
100% of donations to FOCC support our patients and programs at the Cancer Center
Golf Cart
Camp Rockfish
OASIS program
Look Good - Feel Better
with
ACS
Wig Vouchers available
Slide50Friends of the Cancer Center
The “Look Good…Feel Better” Program
Meets every 3
rd
Monday at
9AM in the Cancer Center Conference Room @CFV
Slide51Friends of Cancer Center Funds
MAMMOGRAM Screenings:
Call Annette Bryant for an application or more information
615-4599
Slide52FOCC and Cancer Center Events
Downtown
Fayetteville
September 20, 2014
Survivor Reception the night before …at Sky on Hay
Raises funds to provide programs for little or minimal cost to patients and families of CFVHS and HPN Cancer Centers
www.ribbonwalkforcancer.org
Slide53Fayetteville Swampdogs and Cape Fear Valley Cancer Center
JP Riddle Stadium
Pink Baseball Jersey
Auction at the gameEach year money from the Auction is awarded to the Friends of the Cancer Center
Slide54Pavilion Palms …a Boutique at Health Pavilion North Cancer Center
HPN location
Skin Care items
Gifts
More!!
Slide55Bra and Prosthetic Fittings
Available at
The Cancer Center
by appointment
Call Judy
484-4901
Slide56CFV Health Foundation/Friends of Cancer
Rachel Richardson
615-1449
Slide57Cancer Registry
Susan, Deborah, Deanna, Ruby
Slide58Why is Cancer Registry Important?
Cancer is a reportable disease by law
Slide59WHAT DO CANCER REGISTRARS DO?
Cancer Registrars capture a complete summary of the history, diagnosis, treatment, and cancer status for every patient diagnosed and/or treated at our health system.
Slide60WHERE DOES ALL THIS DATA GO?All new cancer cases are to be reported to the State Central Cancer Registry by law.
Approved Cancer Programs are required to report cases to the National Cancer Data Base for accreditation .
Administration for determination of new equipment needs
and facility planning.
Public Education
Slide61Follow up Once in the registry you are followed for lifeCompletely confidential and private
Update on the status of the patient
Update changes in treatment or physicians
Maintain accurate and up to date information for the state database.
Slide62Patient Satisfaction Surveys
Gives us information we use to improve our services to you and your family
Staff Recognition
Internal Surveys: Are located at the Front Desks or from staff
Press
Gainey
(external) are mailed to your home at random
Why 2? One serves us immediately and the other uses national benchmark data to rank us among other similar cancer centers.
Slide63Questions or Comments
about your Service?
Margaret Coates, Chief Radiation Therapist
615-7815
Slide64Frequently Asked Questions
Will my hair fall out during treatment (Alopecia)?
Loss of hair can occur with some types of Chemotherapy (Lung, Breast).
Radiation can cause hair loss in the area that is being treated.
Will treatment make me nauseated?
When it is expected or does occur, your doctor can prescribe medications that will help.
Slide65Frequently Asked Questions
Will radiation treatment burn my skin?
Accelerated sloughing of skin cells
Feels tender, sometimes raw
Doctor, PA or Nurse Practitioner can
prescribe or recommend products that will help.
Do not try to self medicate: Some creams and lotions will not work with the Radiation.
Slide66Frequently Asked Questions
Who do I call if there is a problem with treatment or side effects?
Radiation Therapy
:
Your nurse or Radiation Therapist will direct you to doctor or PA
Chemotherapy
:
Your nurse will document symptoms and schedule you to see physician or FNP
Slide67Frequently Asked Questions
How do I reach a physician in the evenings or on
weekends if I am having side effects or run out of medications?
Call the Main Number for each office:
Radiation Oncology 615-5894
Medical Oncology 615-6910
Your call will be directed to CareLink and they will page the physician on call for each office. Please have your Cancer Center ID card handy.
Slide68Frequently Asked Questions
Who do I call if I need to change my treatment appointment?
Radiation Therapist will give you a number to call for Radiation Therapy appointment changes
RN will give you a number to call for chemo appointment changes
Slide69Frequently Asked Questions
In Medical Oncology :
one family member may come back with you
In Radiation Oncology:
Please remain in waiting area
No children are permitted
in either treatment area.
Can my family be with me while I am getting treated?
How many family members can be with me?
Slide70Frequently Asked Questions
Can I eat anything on the
day I am to receive treatment?
a light breakfast (no “greasy” foods)
Is lunch provided if I am being treated at that time?
Lunch will be ordered for those receiving chemotherapy during lunchtime
Family may grab a bite in cafeteria
Slide71Frequently Asked Questions
How do I get out of the parking lot?
There is a code posted throughout the Cancer Center
The code changes every Monday!
~ To protect a space for you! ~
Slide72Security ProcessProvide ID card at front entrance
Cancer Center ID Card and a
lanyard will be issued to patients
Family/Friends will be asked to provide an ID for each visit.
Slide73Are there any questions?
Remember to please let us know if there is anything else we can do for you!!