PPT-Chapter 13 – COMMUNICATION IN BUSINESS

COMMUNICATION A process of creating and exchanging information between people that produces the required response of understanding The communication Process The sender individual or Group sends a message to another in an encoded form such as words actions or a facial expression. Stochastic processes Probability theory random processes power spectral dens ity Gaussian process Modulation and encoding Basic modulation techniques and binary data transmission AM FM Pulse Modulation PCM DPCM Delta Modulation Information theory In Social Responsibility. Business Ethics. Ethics. are rules that help us tell the difference between right and wrong. They encourage us to do the right thing.. What is Ethical . Behaviour. ?. Ethical . Types of business correspondence. Business letters . E-mails . Memorandum. Basic of Business Correspondence. BUSINESS CORRESPONDENCE. is the communication or exchange of information in a written format for the process of business activities.. 1. Chapter 1 Contemporary Business and Communication Competence. Discussion ….. In the opening scenario, Ron is visibly stressed. Why? . How can you relate to Ron’s experiences?. Can we communicate too much?. Effectively. Hollis Day, MD, MS. Objectives. Identify your preferred communication style. Review the four communication styles. Strategize for communicating with others whose preferred style is different from . Lautzenhauser. , . Systemic Leadership. Top down, traditional leadership. Or. . Service Leadership:. The leader supports/serves the followers. The leader creates success for the people in the organization. 6.1. The process of writing. Specify the purpose of your message and analyze your audience.. Compose a first draft of your message.. Revise for content, style, and correctness.. Arrange documents in a standard format.. John R. Schermerhorn, Jr.. Daniel G. Bachrach. Management. 13. th. edition. 18. Planning Ahead — Key Takeaways. Describe the elements in the communication process.. Identify ways to improve the effectiveness of communication.. 1. Communications Trap Game. 2. Forms of Communication. Examples. Examples. 5. What Makes. Communication Effective?. What Makes. Communication Effective?. The message was:. . Important. . Presented a vision. What we communicate:. Can get lost in translation despite our best efforts. We say one thing, the other person hears something else. Can often lead to misunderstanding, frustration and conflict.. It sounds so simple: say what you mean.. Business Communication & Etiquettes Chapter 1 Communication in Workplace Introduction Communication = Latin Word ‘ Communis ’ Communis = common Communcation = Creating common ground Role of Communication in Business Internal and external communication. Factors affecting the choice of communication. Methods of communication. Oral. Written. Visual. Modern methods of communication. Communication is. The transfer of information(data) from one person to another.. Non-verbal Communication. Only 7% of meaning is in the words spoken. . 38% of meaning is paralinguistic (the way that the words are said). . 55% is in facial expression. . (source: Albert . Mehrabian. Government science organisations. David Beard. Research project for Master of Strategic Communication. Supervisor: . Sora. Park. Definitions. Definitions. Strategic. communication. The purposeful use of communication by an organization to fulfill...