1 Chapter 1 Contemporary Business and Communication Competence Discussion In the opening scenario Ron is visibly stressed Why How can you relate to Rons experiences Can we communicate too much ID: 641258
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Cengage Learning © 2012
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Chapter 1 Contemporary Business and Communication CompetenceSlide2
Discussion ….
In the opening scenario, Ron is visibly stressed. Why?
How can you relate to Ron’s experiences?
Can we communicate too much?
Cengage Learning © 2012
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Chapter 1 Contemporary Business and Communication CompetenceSlide3
Weigh in: How many of you use …
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Discussion ….
Recruiters and hiring managers reveal that the most important predictors of success are related to the ability to communicate well. Why is that the case?
Warren Buffet weighs in….
Warren Buffett Video
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Chapter 1 Contemporary Business and Communication CompetenceSlide5
What is communication?
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What is communication competence?
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What is communication competence?
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Chapter 1 Contemporary Business and Communication CompetenceSlide8
What is communication competence?
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How Competent Are You?
Respond to the following items quickly and honestly using the following key: 5 = Strongly Agree; 4 = Agree; 3 = Neutral; 2 = Disagree; 1 = Strongly Disagree.
At work, I …
Am easy to get along with.
Adapt well to any situation I face.
Find conversing with others a bit awkward.*
Don't like to argue, even when I know I am right.*
Generally know what is appropriate to say.
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Chapter 1 Contemporary Business and Communication CompetenceSlide10
How Competent Are You?
Try not to get too close to the people I work with.*
Make a concerted effort to listen to others.
Sometimes I have a hard time following others' conversations.*
Dislike meeting with my manager or supervisor. *
Am generally supportive of the people I work with.
Asterisked items (#3, 4
, 6, 8
, 9) should be reverse-coded; then sum all 10 items.
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Chapter 1 Contemporary Business and Communication CompetenceSlide11
What goes wrong in business communication?
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What are the unique challenges of communicating in the digital age?
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Chapter 1 Contemporary Business and Communication CompetenceSlide13
Preview of the course…
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Chapter 1 Contemporary Business and Communication Competence