Leverage Training to Drive Customer Value Cisco Learning Credits CLCs What Are They CLCs are prepaid training dollars that are converted to units called credits Each Learning Credit carries a face value of 100 USD and is used ID: 588518
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Cisco Learning Credits
Leverage Training to Drive Customer ValueSlide2
Cisco Learning Credits (
CLCs)What Are They?
CLCs
are pre-paid training dollars that are converted to units called "credits
"
Each Learning Credit carries a face value of $100 USD and is used
towards
training with authorized, participating Cisco Learning
Partners
CLCs
foster learning by making it a default part of every network
solution
CLCs
are ordered like a Cisco product or
service
CLCs
are valid for one year from date of
activation
Credits
are registered, redeemed and monitored in an online database called the Learning Credits Management Tool (
LCMT
)Slide3
Cisco Learning Credits (CLCs)
What Can They Be Redeemed For?
Authorized Training
Cisco Authorized Learning Partners
Cisco Technical Education (
CTE
)
Advanced Services Education (ASE)
Certification Labs as part of
authorizd
training
Registration to Cisco Live EventsSlide4
How Do CLCs Benefit our Customers?
CLCs
empower customers to better
optimize their Cisco network investment
and benefit from a well-trained IT staffSpecifically, CLCs:Eliminate the need to allocate funds for training on an ad hoc basisReduce the time, effort, and expense of generating multiple purchase orders for training
Simplify the administrative process between the customer and the Authorized Cisco Learning PartnersOffering a training mechanism, which is an integral and indispensable piece of the networking solution
Encourage discussion about training needs at the point of technology acquisition instead of as an afterthoughtSlide5
CLCs Benefit Cisco Channel Partners
CLCs
enable Partners to Close Deals!
Provide CLCs
in lieu of greater discountsDrive Incremental RevenueIncrease Deal SizeCLCs help open new opportunities:Support Advanced Technology GrowthProvides Competitive AdvantageAddress RFP Requirements for training
Build customer loyaltyDrive more effective use of Partner SE’s time: less post sales support & training
Partners can use to develop their own staff and
meet internal training requirements
Distributors and
DVARs
receive 10% Resell MarginSlide6
Why Should Cisco Sales Teams Care?
CLCs enable Account Teams to Close Deals!
Provide CLCs in lieu of greater discounts
Incremental Revenue—include training with
product salesIncrease Deal SizeCLCs help open new opportunities:Support Advanced Technology Sales Provides Competitive AdvantageMeet RFP Requirements for trainingBuild customer satisfaction and loyaltyDrive more effective use SE’s time: less post sales support & training delivery
CLCs Sales are eligible for Sales CompensationSlide7
Highlight Value of Authorized Learning
CLCs
Maintain Learning Integrity. Only Authorized Cisco Learning Partners can offer:
Latest content authorized by Cisco and created
by Cisco product
teamsCertified Cisco Instructors
Strict quality guarantee managed by a Cisco
online evaluation system
Virtual practice labs using the latest Cisco
equipment Simulations created by Cisco to help prepare
for Cisco exams
Comprehensive learning needs and skills-gap analysis
Customized courses that use Cisco intellectual propertySlide8
How to Include CLCs in a Sale?
Sell as line item on your order, just like you would sell a router or switch
Leasing: Add to your Lease with Cisco Capital
Use money available from a Cisco Trade-In Migration Program (
CTMP) to purchase CLCsDiscounts—Use Learning Credits as an alternative to cash discountsRevenue Transfers (requires an approved DSA) Slide9
How Much & What Training to Sell?
Visit the Cisco Learning Locator to locate available training and Learning Partners in your region.
Work with an Authorized Cisco Learning Partner to c
ustomize a training plan with specific courses
For rough estimates, use generic technology based approach, depending on customer training requirements
Technology Solution
Purchase Order Line item
Learning Credits per student
Training Value in USD
Core Routing & Switching
Add 170 Cisco Learning Credits
$17,000
Data Center Training
Add 170 Cisco Learning Credits
$17,000
IP Telephony Training
Add 150 Cisco Learning Credits
$15,000
Security Training
Add 150 Cisco Learning Credits
$15,000
Wireless Training
Add 80 Cisco Learning Credits
$8,000Slide10
Where Do I Go For More Information?
To learn more about the benefits of Cisco Learning Credits and how they can drive growth, accelerate implementation of Features and decrease Operational expenditures, use the following sites
:
Public:
www.cisco.com/go/learningcredits
Global Learning Locator:
www.cisco.com/go/learninglocator
Cisco Technical Education:
www.cisco.com/go/cte
Cisco Advanced Services Education:
www.cisco.com/go/ase
Cisco Live Events:
www.ciscolive.com
Learning Credits Management Tool
:
www.cisco.com/go/lcmt
Learning Credits are NOT valid in all countries. For a list of available countries, select the Countries of Operation document at
:
http://
www.cisco.com/web/learning/le27/le28/pop_countries_operation.html
Contact the Learning Credits Support Team create a case at:
http
://ciscocert.force.com/english
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