Defining Scope, Quality, Responsibility, and Activity Seque - PowerPoint Presentation

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Defining Scope, Quality, Responsibility, and Activity Sequence

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Chapter Concepts

Clearly defining the project objectivePreparing a project scope documentUnderstanding the importance of planning for qualityCreating a work breakdown structureAssigning responsibility for work itemsDefining specific activitiesCreating a network diagramUtilizing a project management methodology called the systems development life cycle for information systems development projectsSlide3

Learning Outcomes

Establish a clear project objectivePrepare a project scope documentDiscuss the importance and elements of a project quality planDevelop a work breakdown structurePrepare a responsibility assignment matrixDescribe how to define specific activitiesCreate a network diagramSlide4

Project Integration Management

Project Scope ManagementProject Quality ManagementProject Time ManagementProject Management Knowledge Areas from PMBOK® GuideSlide5

Establish Project Objective

Planning process is based on the project objectiveEstablishes what is to be accomplishedOften stated in the project charter or RFPIs the tangible end productProject objective includesExpected benefitsPrimary project end product or deliverableDate required to be completedBudgetChanges agreed upon by customer and contractorSlide6

Define Project Scope

Project ScopeDefines what needs doneIncludes Items contained in project charter, RFP, proposalMore detailEstablishes common understanding of scope with stakeholdersProject Scope DocumentUsually containsCustomer requirementsStatement of WorkDeliverablesAcceptance CriteriaWork Breakdown StructureEstablishes baselineChange control system to avoid scope creepSlide7

Plan for Quality

Complete work according to specifications and standardsPlan for assuring quality as project progressesIncludeReferences for specifications and standardsWritten procedures for quality tools and techniquesKey aspectsMonitor as the project progressesDo work right the first time rather than reworkSlide8

Create Work Breakdown Structure

Deliverable-oriented hierarchical decomposition Organize project work and deliverablesCreate logical groupingsSubdivide into more manageable componentsDeliverable is output of work packageResource requirements and durations can be assignedAccountability can be assignedProject manager can monitor and controlGraphic chart or indentured listSlide9

WBS with Breakdown to Different LevelsSlide10

WBS

Graphic ChartIndentured ListSlide11

Assign Responsibility

Responsibility assignment matrixDesignate responsible individualsP = Primary responsibilityS = Support responsibilityAssociates responsibility For each work itemFor each individualOnly one primary per work itemSlide12

Define Activities

Responsible resources define activitiesBreakdown work packages to work itemsLevel needed to perform deliverableMay not be able to define allComprehensive activity listNot always require expenditure of effortCould be wait timeSlide13

Sequence Activities

Network diagramDefines the sequence of activities and relationshipsTool for arranging orderCommon techniquesPERTCPMPDMSlide14

Network Principles

Activities Represented by a boxConsume timeDescribed by verbRelationshipsLinked in serial sequenceComplete concurrentlySlide15

Loops

Illogical relationship among activitiesPerpetually repeats itselfNot acceptableSlide16

Laddering

Ladder activitiesAllow for shortest possible time for completionBest use of the three workers and expertsSet of repeating activities

Serial sequence

One work

Two wait

Can be performed at same time

Would need triple resourcesSlide17

Create Network Diagram

Tips and TechniquesLogical sequence of activitiesShow dependent relationshipsElaborate as project progressesUse subnetworks for similar activity sequences and relationshipsDevelopment of DiagramQuestions to answerFinish before next start?Done concurrently?Cannot be started next?Guidelines for detail levelDefine each work packageDraw summary level network then add detailDetail to responsibility or deliverable changeDuration less than project progress reviewSlide18

Planning

for Information Systems DevelopmentDefinitionComputer-based systemAccepts data as inputProcesses the data Produces useful informationExamplesComputerized order entry E-commerceAutomatic teller machinesBilling, payroll, and inventoryProcessPlan, execute, and controlSystems Development Life CycleProblem definitionSystem analysisSystem designSystem developmentSystem testingSystem implementationSlide19

An IS Example: Internet Applications Development for ABC Office Designs

ABC Office DesignsLarge number of sales representativesSell office furniture to major corporationsState assignments in four regionsManagement monitor state and regional salesBuild Web-based IS system to track prices, inventory, and competitionProjectProject manager identifiedWBS follows SDLCResponsibility assignment matrix completedList of tasks compiled and predecessors identifiedNetwork diagram createdSlide20

IS Example: WBS follows SDLCSlide21

IS Example:

Responsibility Assignment MatrixSlide22

IS Example:

Task List and PredecessorsSlide23

IS Example: Network DiagramSlide24

Project Management Information Systems

Wide variety of systems availablePlan and control projects in interactive modePlan and test different optionsCreate reports, diagrams, and chartsInterface with other software applicationsAppendix A has additional informationSlide25

Critical Success Factors

Plan the work and then work the plan. It is important to develop a plan before starting to perform the project. Taking the time to develop a well-thought-out plan is critical to the successful accomplishment of any project.Participation builds commitment. By participating in the planning of the work, individuals will become committed to accomplishing it according to the plan.The project must have a clear objective of what is to be accomplished. The objective should be defined in terms of end product or deliverable, schedule, and budget, and it must be agreed upon by the customer and the project team that will perform the project.The project scope document is valuable for establishing a common understanding and agreement among project stakeholders regarding the scope of the project.Having a quality plan at the outset of the project is extremely beneficial because it will help prevent incurring additional costs and schedule extensions due to rework caused by work and deliverables that fail to meet quality requirements and customer expectations.The key to quality control is to monitor the quality of the work early and regularly throughout the performance of the project, rather than waiting until all the work is completed before checking or inspecting for quality.The network diagram is also is a communication tool for the project team because it shows who is responsible for each activity and how each person’s work fits into the overall project.Slide26

Summary

The planning process is based on the project objective, which establishes what is to be accomplished.The project scope defines what needs to be done.The project scope document usually contains the customer requirements, statement of work, deliverables, acceptance criteria, and a work breakdown structure.The quality plan must include or reference the specifications, industry or government standards, and codes that must be used and met during the performance of the project work.The work breakdown structure establishes the framework for how the work will get done to produce the project deliverables.A responsibility assignment matrix defines who will be responsible for the work.Activities define more specifically how the work will get done.A network diagram defines the sequence of how and when the activities will be performed.Project planning is a critical activity in developing an information system (IS).A project management planning tool or methodology, called the systems development life cycle (SDLC), is often used to help plan, execute, and control IS development projects.Numerous project management information systems are available to help project managers plan, track, and control projects in a completely interactive way.