ericschottcampanaSchottcom Project Online Evaluation at HILTI PC204 Agenda Introduction to Hilti Project objectives and specific approach Use cases and requirements fulfillment Summary and QampA ID: 636357
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Dr. Eric SchottCEOCampana & Schotteric.schott@campana-Schott.com
Project Online Evaluation at HILTI
PC204Slide3
Agenda
Introduction to Hilti
Project objectives and specific approach
Use cases and requirements fulfillment
Summary and Q&ASlide4
Introduction to HiltiSlide5
Profile of Hilti
One of the global leading companies in providing products, systems and services to construction professionals
Founded in 1941 in Schaan, Liechtenstein
Located in more than 120 countries on
6 continents
Approximately 21,000 employees
Direct sales model
More than 200,000 direct customer contacts
each day
Sales 2012: CHF 4,204 millionBrand promise: Hilti. Outperform. Outlast.Slide6
Sales Channels
Hilti Account ManagerHilti Center
Hilti Customer Service
Hilti
ProShop
(Shop-in-Shop-concept
)
Hilti Online (E-Business)
More than 200,000 direct customer contacts each day via our five sales channels.Slide7
Hilti IT – Facts & Figures –
2000
Number
of ERP systems in Top 50 MOs:
50
Number of ERP system in our 8 plants:
5
Number of (physical) servers globally:
1’700
Number of IT people: 420 Number of production incidents per user & year: 2.0 Average reaction time for incidents: 3 daysUser satisfaction with IT support: 50%
System availability:
97%
→
1
→
1
→
670
→ 347→ 0.4→ 2 hours→ 95% → 99.95%
until todaySlide8
Hilti IT Vision: Create engaged customers “Put the IT into Hilti”
Hilti IT focus & resource allocation
Infrastructure Platform
Infrastructure
Services
Application Services
Business Processes
Hilti Products & ServicesSlide9
Project objectives and specific approachSlide10
The evaluation of Project Online for Hilti was scoped to meet clear objectives
Project Online
RDP
XX
Analyse the existing IT landscape and infrastructure
Integration in existing IT landscape
On premise server installation
Usage of productive or business critical data except for testing
Prepare a productive system based on the available beta setup
Benefit from cloud offerings for and related to Project without a local server infrastructure
Evaluate Project Online and the provided functionality based on defined use cases and requirements of a production department
Proof of concept for productive usage of Project Online with focus on proposals, small and major production projects and projects from the IT department
Objectives
Non-objectivesSlide11
Agile approach as basis for the rapid deploymentSlide12
The Evaluation of HILTI covered many essential features of Project OnlineSlide13
Use cases and requirements fulfillmentSlide14
The existing project portfolio (client usage only) was migrated to the cloud
Manual migration of projects by project managers
Step by step in known environment
Awareness of new features and layout of Project 2013 Pro Client
Customizing of client now centrally by
enterprise settingsSlide15
The new client completely fulfils the requirements of a project manager
Personal settings and login
on premise
and in the cloud
Pinned templates for favorites
Template previews
Templates
within your organization
Pinned projects
New projects based on Excel lists or SharePoint sites
Get Started!Slide16
Resource Planning and visibility was an essential requirement for HILTI‘s projects
Work resources and material resources
Access to working plans e.g. My Tasks, Printouts, Notifications
Access via web
Access via client
Progress
ReportingSlide17
Adaption is predefined, but fully met critical acceptance requirements
Customization
of
Scope and available features
Look and feel
Metadata
Business logic
TemplatesSlide18
The project portfolio tracks all items, from lose ideas to major projects
Simple
task lists to low detailed project schedules (Light Projects)
Full project planning with dependencies (Enterprise Projects)
Transition by choice from
simple
scheduling to
complex planningSlide19
Summary and Q&ASlide20
Overall the project objectives have been met
System
has been setup, configured and maintained
Two onsite workshops at Kaufering, Germany
Migration of all projects and resources to Project Online
Successful simulation of several productive and daily usage scenarios
Iterative approach of Campana & Schott ensured strict focus on users and HILTI
organization
; strong partnership made ambitious timeframe and scope possible
Customization of many features to meet HILTI‘s requirementsAll defined objectives and further requirements have been metSlide21
Project Online fulfils current and future needs by HILTI
“We don’t have to worry about maintenance, upgrades, or compatibility issues”
“By adopting Project Online, we will save money on communication costs and travel costs”
“The tool enables us to identify and plan by each project’s requirements”
“We wanted to avoid adding complexity within the IT infrastructure”
“We moved from ‘push’ communications to ‘pull’ “
“Everyone had access to the most relevant information”
“Everything integrated into one tool”
“We needed a tool that would enable everyone to understand a project’s basis”
“We wanted a fast, powerful, and agile solution that would offer more transparency”
“We wanted to prove that a cloud solution would be capable of fulfilling our PPM requirements”Slide22
MyPC
fill out evaluations
& win prizes!
Fill
out session evaluations by logging
into
MyPC
on your laptop or mobile
device.
Evaluation prizes
daily! Claim your prize at the
Registration Desk on Level
1.
www.msprojectconference.com
After the event, over 100 hours of resources; including all of the PPT decks and session videos will be available. Slide23
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