PPT-Navigating Difficult People

PASFAA Spring Training 2015 Presented by Linda Diaz Harrisburg Area Community College Spring TrainingEast Patty Peterson PNC Spring TrainingWest Difficult people are Difficult people. Dealing With Difficult Customers. Objectives. Discuss steps to take when encountering difficult customers. Identify the difficult customers. Aggressive . Passive . Identify reasons that customers are difficult. Exploring the Patient Perspective. Caitlin . Regner. , BS, student researcher. Jennifer . Edgoose. , MD/MPH, Principal Investigator (Jennifer.edgoose@fammed.wisc.edu). Wisconsin Research & Education Network. Derek Cuff, M.D.. Suncoast Orthopaedic Surgery and Sports Medicine. Gulfcoast Orthopaedic Rehab Conference-August 22. nd. 2015. Goals. Discuss potential problem patients. Identify risk factors. Difficult Post Op Patient. Airway management is really easy….. Except when it isn’t. DEFFINATION. Difficult Intubation is:. Failure to intubate with conventional laryngoscopy after an optimal/best attempt with:. Reasonable experienced . Qualifier – This does not mean that every audit will have difficult auditees!!! . Difficult auditees just make audits more challenging.. Audience Poll. Has anyone ever dealt with a difficult auditee?. What is a difficult person?. Who is a difficult person?. What is and is not a difficult person. General steps to manage difficult people. Dealing with difficult employees/subordinates. Dealing with a . In Stefan Żeromski Highschool in Żyrardów. . IX 2012-VI 2013. Difficult topics - our meetings with films. . IX 2012-Vi 2013. The . problem of violence, lack of tolerance for ethnic, religious, racial or sexual diversity, or exploitation of the poorest. . Employee Assistance Program. Usually ingrained and inflexible . Is frequently learned, repeated, patterned behavior. Matter of perception. Often a defense for fear, feeling out of control, feeling disrespected. 1. Know the composition of the classroom. How does Ramapo compare to the rest of NJ in terms of racial/ethnic composition? . What are students’ previous experiences with people from different racial/ethnic backgrounds?. Logging In. To log in to Primero/GBVIMS+ you will need a . username. and . password . that should be assigned to you. Click in the username box and type in your unique username. Then, enter your password in the field below.. Leading Difficult Conversations. Leading Difficult Conversations. Practicing love in the congregation. Leading Difficult Conversations. Practicing love in the congregation. The courage to gather people. MA Act Early Fall Summit. October 12, 2017. Sara Oh Neville. , MD. Joan Kelly Rafferty, OTR/L. Joan Kelly Rafferty, OTR/L. Sara Oh Neville, MD. Participants. Welcome and Introductions. Cell Phones Silenced. with. Presented by . Tia Coutroupis. 1. Objectives. Sharpen my skill set in order to …. render effective listening and communication. collaborate around solutions. promote positive involvement. increase BTU membership. Michelle Webber. Brock University, Canada. The Project. Disciplining Academics: The Tenure Process in the Social Sciences (Sandra Acker, Michelle Webber & Elizabeth Smyth). Tenure as policy, experience, and as discipline.