PPT-Navigating Difficult People

PASFAA Spring Training 2015 Presented by Linda Diaz Harrisburg Area Community College Spring TrainingEast Patty Peterson PNC Spring TrainingWest Difficult people are Difficult people. Presented By. Steven Riccobono and . Kathleen . Caggiano-Siino. Todays Take Away. You will learn about:. Are they a . Bully. . or . Difficult. Personality?. Difficult Personality Types. How to cope with the difficult personality types.. Version 1.0. The following visuals are provided as part of an EMI Resident Course Template. These visuals accompany the EMI course template Instructor Guide (IG), Student Manual (SM), and Plan of Instruction (POI) as part of the complete EMI template. Please refer to the IG, SM, and POI templates for more information.. Advanced Managerial Communication. Today’s agenda. Why People Get . Hostile. Effective Listening . Skills. Dealing with Difficult . Questions. Dealing with Difficult Questioners . Delivering Effective Responses. Jessica . Collett. , Amy . Jonason. , . and Melissa . Pirkey. Department of Sociology. Notre Dame. Classroom Incivilities: . disrespectful infractions that may be committed by students or instructors. . People. Presented by . Everett Perry. Morning Blues . Perception of Communication. 55% Visual. 38. % . Tone. 7. % . Words. Repeat this sentence emphasizing one word only. ". I. never said she stole my money". CONVERSATIONS Jamie Rossi Assistant Director of Graduate Student Initiatives Office of the Assistant Vice Provost for Graduate Education EXAMPLES  Giving feedback  Confronting behavior Nudge. , Chapter 4. Behavioral Economics. Udayan. Roy. Libertarianism . The standard assumption of rational choice in economics has led to a deep-rooted view that governments should take a hands-off (or libertarian) attitude towards private enterprise and private choice. . The . Attacker. The Fault . Finder. The Two-Faced. The Constant Complainer. The Cold Shoulder. The Time Bomb. The Yes Person. The NO Person. Do any of these sounds familiar????. There are many different “types” of difficult people!. Learning . Objectives. To gain an understanding of the benefits of . active listening. Practice conflict resolution based on real scenarios. Learn from our most difficult customers. Discuss effective methods of follow up. jill.pendleton@merseycare.nhs.uk. How big an issue is it?. 46.8 million people worldwide living with dementia in 2015. . This will almost double every 20 years, reaching 74.7 million in 2030 and 131.5 million in 2050. D.Min. .. General Conference . 2016 Women’s Ministries Emphasis Day. Forgiveness. The need for forgiveness is woven . into the fabric of our lives:. People of Israel would not exist if . Esau had not forgiven Jacob. But let this not blind you to what virtue there is; many persons strive for high ideals; and everywhere life is full of heroism.. - Desiderata. What is a Difficult Person?. CONTROLLING. PERFECTIONIST. Jennifer Woods and Beckie Morris. Government. Business. Health. Luxury Sports Car. Family Wagon. Something that will go thru MUD. Smart Car. No kids- Love it. No kids- someday. Kids- Yes. Grandkids- Yes please, Already there. with. Presented by . Tia Coutroupis. 1. Objectives. Sharpen my skill set in order to …. render effective listening and communication. collaborate around solutions. promote positive involvement. increase BTU membership.