Shall I Shant I Rachel Flanagan Flanagan Shaw Recruitment What are we covering today wwwflanaganshawcouk Definition of outsourcing Why outsource Outsource what What not to outsource ID: 423253
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Slide1
OutsourcingShall I/ Shan’t I?
Rachel FlanaganFlanagan Shaw RecruitmentSlide2
What are we covering today?
www.flanaganshaw.co.uk
Definition of outsourcing
Why outsource?
Outsource what?
What not to outsource
Pros and cons of outsourcing vs DIY
Pros and cons of outsourcing vs recruiting
Choosing someone to outsource to
Protecting your business
When to recruit
Your own experienceSlide3
Need to grow your resources?
www.flanaganshaw.co.uk
Casual supplier
DIY
Associate
Employ
Automation
OutsourceSlide4
What is Outsourcing?
www.flanaganshaw.co.uk
T
he
act of one company
‘contracting’
with another
to
provide services that might otherwise be performed by in-house
employees
Not
employed by you BUT check they are
self-employedPaying for their services as and when
neededFreelancer/ big companyC
asual supplier/ Associate/ retainer arrangement/ mixtureSlide5
Why Consider Outsourcing?
www.flanaganshaw.co.uk
Need additional capacity but not all the time
Skills/ expertise not available in-house
Time consuming/ costly to train/ can’t train
Too time consuming to keep up-to-date
Too time consuming to complete tasks
Tasks not enjoyable
Skills required as a one-off
‘Try before you buy’
Skills transfer
Build a sustainable businessAnything that detracts from core competenciesSlide6
Outsourcing Example?
www.flanaganshaw.co.ukSlide7
What Not to Outsource?
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Core competencies?
Relationships with clients?Slide8
Benefits of Outsourcing vs DIY
www.flanaganshaw.co.uk
DISADVANTAGES
Need to document processes
Management time
Less control
Quality
Access to person when you need them
Cost
Become tied in/ reliant?
BENEFITS
Freedom to focus on core business
Specialist expertise when you need it
Better quality work?
More efficient
Build a sustainable businessSlide9
Benefits of Outsourcing vs Recruiting
www.flanaganshaw.co.uk
DISADVANTAGES
Less control
Quality
Access to
resource
Doing it your way
Salary cost can be significantly lower than contractor rates
BENEFITS
Fewer obligations,
eg
:
NI expenses
Employer’s liability insurance
pensions
Easier to ‘let go’
‘
T
ry before you buy’Slide10
Choosing Outsourcing Suppliers
www.flanaganshaw.co.uk
Think carefully about decision!
Costs
Technical skills and experience
Values/ attitudes/ behaviours you need
Have they worked in your sector/ similar before?
Examples of work
Recommendations
Range of options/ quotes
Would you consider employing them?Slide11
Protecting your Business/ Checking the Outsourcing is working
www.flanaganshaw.co.uk
Define expected pay-off and monitor
it
Service Level Agreements
Associate Agreement
Code of Conduct
External QA checksSlide12
When to Recruit Employees
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When it makes sense:
Demand
Cost
and affordability
Want to business to be able to exist without you
Leap of faith!Slide13
Over to You
www.flanaganshaw.co.uk
Currently considering outsourcing/ recruiting? Consider it in light of what you’ve heard today.