OSSs: ICT Best Practices Functionalities - PDF document

EZA OSSs: ICT Best Practices Functional
EZA OSSs: ICT Best Practices FunctionalitiesFOR THE Bangladesh Economic Zones AuthorityJEAN-PAUL GAUTHIER, SENIOR EZ LEGAL & INSTITUTIONAL ADVISOR, WORLD BANKNorway’s BronnoysundRegister Centre (www.brreg.no)•Covers all Norway, replacing 100 local business registers•9-Digit Organization Number links Employer, VAT, Company, Stats.

, CIT identification•Open access, wi
, CIT identification•Open access, with privacy guards and PKI eID (PIN, Passwords)•No question asked more than once•Provides Certificates of Registration•Enables unified tax/business accounting data submissions•Enables web-based reporting•Net-based registration on ‘intelligent forms’linked to DBs, on basis of electronic signa

ture•Operates on a 24h basis•ISO
ture•Operates on a 24h basis•ISO/IEC 11179-compliant•Free registration•Information•e-payment systemOther “Good Practice” OSS Online Models Presented in May WorkshopOntario, Canada’s “ONeSource for Business” www.ontario.ca/business_and_economyAndhra Pradesh, India’s “eSeva” www.esevaonline.comWashingt

on DC’s “DCRA” One-Stop Permitti
on DC’s “DCRA” One-Stop Permitting Centre www.dcra.dc.govToronto, Canada’s “Developing Toronto” One-stop-shopwww.toronta.ca/wps/portalSouss-Massa-Draa, Morocco’s “C.R.I.” Regional Investment Centre http://www.cri-agadir.com/“Next Deneration” =T Tools and Cunctionalities for =nvestment Facilitation through OSS P

ortals•Location Benchmarking Toolsâ
ortals•Location Benchmarking Tools•FDI & Trade Analysis Tools•IPA Website and Social Media Portals•Web-based Social Networking Outlets•Online Content Marketing Tools•Site Selection Tools•GIS Mapping Corporate Location Tools•Online Advertising, Marketing & Lead Generation Tools•CRM (Customer Relations Management) Tools•

Economic Research & Analysis ToolsLoca
Economic Research & Analysis ToolsLocation Benchmarking Tools70% of IPAs miss out on investment opportunities by failing to provide accurate and timely information to potential investorswww.fDiBenchmarking.com–Online Tool based on annual subscription –Provides fast and credible location comparisons between 83 countries, for 61 sectors–fDIAttr

activeness Index–SWOT Analysis tool
activeness Index–SWOT Analysis tool based on 50 project assessment criteria (e.g., labor costs, real estate & utility costs, business environment indicators, R&D and innovation indicators, infrastructure and QoLindicators, etc.)–Helps answer investors queries via customizable cost-modeling and value-proposition tool, generating bespoke reports

–Live Updates–Clients include: Du
–Live Updates–Clients include: Dubai DED, Invest in Canada, Invest in France, Invest Sweden, Scottish DI, UKT&I, Ontario EDTFDI and Trade Analysis ToolsDataMyne(www.datamyne.com)–Resource for identifying and evaluating FDI and economic development opportunities, through global commerce & trade data searches–“Cind, click and connect” en

vironment–Starting with product (by
vironment–Starting with product (by SIC, NAIC and/or HS Codes), market, importer or exporter, and tracing products, players, volumes, values, buyers (by Duns/D&B), company profiles in 230 markets in 50 countries–Creates custom reports, business profiles, and lead contact tables–Links to social media including LinkedIn, FB and TwitterIPA Website a

nd Social Media Portals(ex: http://w
nd Social Media Portals(ex: http://www.rockfordil.com/by Golden Shovel Inc., GoldenShovelAgency.com)Web-based Social Networking Outlets•Twitter•Facebook•Blogs•LinkedIn•YouTube•Mobile AppsOnline Content Marketing Tools73% of consumers prefer to get information based on a series of articles rather than on an advertwww.Busine

ssClimate.com–Web-based custom con
ssClimate.com–Web-based custom content-marketing program on investment locations–Digital and mobile-friendly versions–Distributed via Social Media and Blogs (including the BusinessClimateBlog)–Division of “Wournal Communications”Site Selection ToolsCatylistSite Finder and EDCLinkwww.catylist.com•EDCLink(Basic Property Searc

h Tool):–Commercial real estate data
h Tool):–Commercial real estate database–Customized, comparative property reports•CatylistSiteFinder(Advanced Site Selection Tool) •Provides access to information on real estate and property, on map-based, web-enabled platform–Provides customized reports, with deep demographic and market statistics & trends (e.g., prices, etc.)–D

ownloadable data in multiple formats, in
ownloadable data in multiple formats, including XML, CSV, XLS, and PdfGIS Mapping Corporate Location Tools•PolicyMap: www.policymap.com–Self-service, web-based GIS mapping tool, incorporating vital corporate location data–Enables the visualization of demographic, real estate market, crime & violence, vacancy, education, employment, mass trans

it data, QoL, housing, etc.–Multi
it data, QoL, housing, etc.–Multi-user subscriptions–Costs ranges from $200/month to $5,000/year•SizeUpLBI-Local Business Intelligence: www.LBI.SizeUp.com–Shows investors how they can grow in your geography and stay competitive–Geo-visual business/industry competitive lists and analysis, along with potential buyers & vendors–D

emographic analysis(e.g., labor force, c
emographic analysis(e.g., labor force, consumer expenditure, etc.)•ZoomProspectorEnterprise: www.gisplanning.com–Fully-optimized, user-friendly, Smartphone-and tablet-based mobile site selection tool–hnline ecosystem enabling property, industry cluster, community, and business searches (by NA=CS codes), with data “heat maps” (themati

c mapping)–=ncludes “demographicâ€
c mapping)–=ncludes “demographic” (e͘g͘, workforce, industries, consumer expenditure) data, by radius and drive-time–Generates reports based on 1,338 data variables, 752 thematic maps–Drives customer leads to investors through the Internet and Social MediaOnline Advertising, Marketing & Lead Generation Tools•www.ExpansionSolutionsMagaz

ine.com–Text and Digital files uploa
ine.com–Text and Digital files uploaded to Website, promoted through ES Magazine, FB, LinkedIn, Twitter and RS Feed, and sent to qualified contacts and site location consultants (generated through Conferences and Expos), in order to ensure maximum awareness–Advertisers also receive ‘LeadGentrogram’ qualified contacts spreadsheets•Site Sele

ction Magazine: www.conway.com–Lead
ction Magazine: www.conway.com–Leading Online B2B Magazine, with 45,000 subscribers, making $15bn in new investment decisions creating 20,000 jobs per month–Supported by Social media program for PR, Marketing & Lead Generation –Clients include: UKTI, Invest in Bavaria, Oklahoma DOC, Rhode Island EDC, Enterprise CLA, Dubai C=h, 800 of the ‘Cortu

ne 1000’ Companies (from 70 countries
ne 1000’ Companies (from 70 countries)CRM (Customer Relations Management) ToolsExecutive pulse 6.0 CRM: www.executivepulse.com–Web-based system integrating database, communication (e-mail), collaboration, calendar, training, and analytical tools in a user-friendly interface, customized to states for economic development–aodules include “

.usiness Attraction”, “.usiness Rete
.usiness Attraction”, “.usiness Retention/Expansion”, “Entrepreneurial Development”, and “.uy Local”–Hosted on the Cloud, on SAS70 infrastructure–No specific software requirements–24/7 live phone and e-mail supportEconomic Research & Analysis ToolsImpact DataSource: www.ImpactDataSource.com–MS Excel Environment–Customiz

ed model estimates fiscal and economic i
ed model estimates fiscal and economic impacts of investment (e.g., direct & indirect jobs, output, costs of services to workers, infrastructure, education of workforce’s children), based on incentives package on offer–Generates impact reportsWide range of good practice one-stop shops A variety of different models for successfully implemented OSS

can be leveraged in designing the SEZ on
can be leveraged in designing the SEZ one-stop shopshntario, Canada’s “ONe Source to Business” (www.ontario.ca/business_and_economy)Strengths•hSS offers access to͗ .usiness registration͖’ Government business finance programs; Annual corporate reporting function; Tax e-filing; Lien filing and searches͖ Legislative database͙•Suc

cessor to 1996 h.RA System and 2004 ‘.
cessor to 1996 h.RA System and 2004 ‘.usiness Connects’ System•Services available through: 150 workstations in Ontario Business Service Centres; Federal centres; Private providers; and Online•Online start-up guides, forms, searches, registrations, renewals, amendments, re-registrations, and e-payments•Integrated Business Service Appli

cation, BIN, and Master Business Licens
cation, BIN, and Master Business License (MBL)•2 language options•Business registration processing in 20-30 minutes, down from 6-8 weeks pre-1996Caveats•Master Business License (MBL) obtained by mail after 2-4 weeks•Expanded (Nuans) name search required for incorporation not available through OBC, although available privately and o

nline•Certain forms must still be ma
nline•Certain forms must still be mailed inAs Indian experience shows, e-delivery of such government services as the provision of municipal permits and licenses can reduce the cost of starting and running a business by 10% or more, simply by providing improved, web-enabled access to information in connection with permit applications, and quick per

mit issuance. •Water, Sewerage, Powe
mit issuance. •Water, Sewerage, Power, Phone & Internet connections and payments•Corporate & Property Tax registration and filing•Government revenue stamp duties registration and payment•Building Fire Code Compliance Certificate•Residence Certificate•Model Sale, Lease and Mortgage contractsAndhra Pradesh, India (eSeva, www.esevaonlin