Presentation to SCOF 17 May 2016 SARS collected more than R 1 Trillion for the first time R 1 069 983 Leverage our capabilities collective resources and partnerships Effective technologyenabled clientfacing workforce ID: 797844
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Slide1
SARS Quarterly Report (January 2016 – March 2016)
Presentation to SCOF17 May 2016
Slide2SARS collected more than R 1 Trillion for the first time – R 1 069 983 Leverage our capabilities, collective resources and partnerships
Effective technology-enabled client-facing workforce
Automated Risk Engines and data matching across tax types
Synergy from Debt collection efforts
Partnerships
Meticulous Planning and Forecasting
Strong Leadership and Focus
Hands-on Management Approach
Special Initiatives
R 283 million more than target
Slide3SARS balanced the 3 levers to execute its mandate
Service
Enforcement
Education
Slide4Lower VAT refunds
- R4bn (9.6%) lower due to weak private sector capital investment driven by low confidence levels and weak demand.
Marginal
increases in
DT/STC
-
R0,3bn (5.2%) higher due to companies returning profits to shareholders through dividend declarations rather than reinvesting.
Higher than expected
CIT collections
-
R1.7bn (3.5%) higher than expected provisional payments from SSMEs. Indicative of improved corporate profits for this segment.
Revenue Collection Highlights
R309.5 bn
revenue collected for Q4, marginal surplus of R0.3bn against estimate
Overall
positive performance
Higher
Domestic
VAT
-
R0.4bn (0.5%) higher driven by solid growth in payments from SSMEs
Customs Duties
-
R0.3bn (1.8%) due to slightly higher vehicle imports, gains from exchange rate weakening, and hikes in specific duty rates
Slide5Detailed Revenue Collection
Slide6Operational Highlights
Served 1.4 m taxpayers through our branch network and Mobile Tax Units
Received
1.1 m calls
via national call centre,
94%
of queries were
resolved at first contact
Conducted
885 investigative audits
,
3468 compliance audits
and collected
R922.7m
Debt book was 9.01% of revenue in Q4 against 8% target, despite
R4. 75
bn
cash collected.
R15.11bn of the total debt book was collected by 31 March 2016 (R96bn)
Successfully processed
301 VDP applications
and collected R444m
Dealt with
2461 dispute cases
through the Alternative Dispute Resolution process
Quarterly Measure
Quarterly Measure
Quarterly Measure
Quarterly Measure
Quarterly Measure
Quarterly Measure
Slide7Progress on key initiativesTax
Compliance Status
Online TCS system piloted in December 2015
Second phase of system called “My Compliance Profile” launched during Q4
Old TCC system will continue to run until the new TCS gets fully implemented in April 2016
Client Information
System
(single registration)
Piloted a merge of Tax and Customs records of 100 taxpayers into consolidated entity
82% of selected taxpayers were merged successfully
Illicit Economy
25.9m illegal cigarettes worth R22.1m were seized (total for year equated to 134 million sticks)
15,892 clothing and textile items worth R2.9m were seized
2665kg of narcotics were seized to the value of R69.2m and illicit cash of R13.15m were
seized (total narcotics is R286million for the year and cash seizures for the year is more than R148 million)
Slide8Progress on key initiativesNew Customs
Act Program (NCAP)
SARS is preparing for implementation of the new act
Complaints
Management
System
System and process aligned to ensure all cases received for the OTO are ring-fenced
SARS changed branding and content of all systems generated letter and forms for the OTO
Preferred
Trader
Program (PTP)
Completed drafting of specific Excise audit and accounting training material to align them to new Excise audit processes and SOPs
Refined the internal preferred trader procedure manual for use by SACU member states to create aligned Preferred Trader Programs in terms of the SACU Mutual Recognition Annex
X-Ray Scanners
Mobile cargo scanner from Durban has been deployed to Beit Bridge and went live in February. Initiated the procurement process for an additional air cargo scanner, a mobile cargo scanner and 16 baggage scanners.
Assisted SACU member states to identify capacity building requirements and develop a work plan for implementation
Slide9Progress on APP Strategic MeasuresIncreases Customs Compliance
Customs Revenue Collected (Rbn)
60.2
59.3
Decline mainly due to a drop in Import VAT, specifically on vehicles and machinery
% of trade that has been audited with a view to obtain Preferred Trader Status
25
29.41
The increase in the volume of trade for potential preferred traders is an indication of improved compliance in Customs
% of cargo declarations targeted
11
12.34
The alert ratio is higher as a result of the increase in reference prices due to an increase in the rate of exchange
% increase in electronic manifest submission
n/a
n/a
Annual Measure
Interfront Governance – Unqualified Audit report
n/a
n/a
Annual Measure
Quarterly
Target
Measure
Quarterly
Achievement
Comment
Slide10Progress on APP Strategic MeasuresIncreases Tax Compliance
Total Tax Revenue Collected – excluding Customs (Rbn)
249.1
250.2
Over achievement was mainly due to higher than expected CIT collection, as a result of increased provisional payments and marginal increases in DT/STC and Customs duties
Debt book as a % of tax revenue
8
9.01
This increase is a result of new debt, which comes into the debt book at a higher rate than it is flowing out
% PIT filing compliance
92
92.16
Since the digitisation and pre-population of PIT returns, PIT compliance has improved
% audit coverage of registered taxpayers (PIT, CIT, VAT/Excise and PAYE)
11.5
15.12
Over-achievement was due to revenue drive initiatives
% in-depth audit coverage of registered taxpayers (PIT, CIT, VAT/Excise and PAYE)
0.075
0.104
Over-achievement was due to revenue drive initiatives
Quarterly
Target
Measure
Quarterly
Achievement
Comment
Slide11Progress on APP Strategic MeasuresIncreases Ease and Fairness of doing business with SARS
Quarterly
Target
% uptake in electronic filing, declaration and payment submissions for all tax products
98
98.52
The positive performance is a result of SARS digitisation efforts which make it easy and cost effective for taxpayers
% uptake in electronic customs bills/declarations (EDI)
99.99
99.99
The positive performance
is a result of
SARS digitisation efforts which make it easy and cost effective for taxpayers
Average processing time for PIT returns (working days)
30 minutes
1.78 days
(854 minutes)
89% was assessed in 5 seconds, however certain factors affects the average processing time negatively e.g. returns routed for audit,
45 875
more returns routed for
manual
assessment, and those awaiting supporting documents
Average processing time for CIT returns (working days)
< 1
0.42
Over achievement is due to systems enhancements where assessments are almost in real time
Average processing time for VAT refunds (working days)
21 days
36.59
Excluding outliers the average was 25.19 days, however under performance is a result of outlaying cases which include over payments, system generated internal journals and refunds linked to non-compliance
Measure
Quarterly
Achievement
Comment
% of VAT refunds processed within 14 days
74
59.6
Under performance is a result of increased cases of suspected fraud, therefore the process was enhanced with increased risk scrutiny resulting in VAT refund savings of > R 1.6 billion annually
Slide12Progress on APP Strategic MeasuresIncreased Cost Effectiveness , Internal Efficiency and
Institutional Respectability
Employee Engagement (%)
64.5
67.5
Annual Measure
Updated with results available subsequent to drafting the report
Leadership Effectiveness Index%)
n/a
n/a
Annual M
easure
TBA at end of May 2016
Employment Equity: Demographics (%)
72
74.55
Positive performance is as a result of improved representation of African employees
Employment Equity: Gender on Management (%)
47.2
48.5
Positive performance is as a result of improved representation of female employees
Employment Equity: Disability (%)
2.06
1.18
Under performance is as a result of attrition and low recruitment rate
Unqualified report by Auditor-General
n/a
n/a
Annual Measure
Quarterly
Target
Measure
Quarterly
Achievement
Comment
Treasury allocation to revenue percentage
n/a
n/a
Annual Measure
Slide13Budget vs. Expenditure
SARS had a surplus of R2.26bn at the end of Q4
Q 4
Revision of
personnel expenses
as a result of Treasury
grant reduction
Timing difference
in payment to suppliers
Underspent
on initiatives
as a result of reviews, late start to projects as well as several multi-year projects requiring approval from NT to roll over funds
Slide14Budget vs. Expenditure
Slide15Human Resources
SARS had total headcount of 14 198 employees at the end of Q4
Q 4
Overall increase
of 220 employees from April 2015 to March 2016
SARS recruited
189 new employees
and
lost 170 employees
through attrition during Q4
On track with regards to Employee Equity except for
disability target
Slide16Human ResourcesEquity
March 2016
Total
Actual
Annual Target
Black
10 585
74.55%
72.00%
Female (Grade 6-9)
1 969
48.50%
47.20%
Disabled
167
1.18%
2.06%
January
February
March
Growth YTD
Headcount
14 203
14 193
14 198
220
Headcount
growth
24
-10
5
African
Coloured
Indian
White
Total
March Headcount
8 197
(58%)
1 550 (11%)
894 (6%)
3 557 (25%)
14 198
Slide17Thank You