TUCA COLLEGE OF OSTEOPATHIC MEDICINE TECHNOLOGY - PDF document

1 TUCA COLLEGE OF OSTEOPATHIC MEDICINE TEC
TUCA COLLEGE OF OSTEOPATHIC MEDICINE TECHNOLOGY PRIMER Click the hyperlinks to jump directly to the section of interest: Important Software needed for the wireless network Adjusting TCP/IPv6 for Windows Vista/7 /8 Adding TUCA to network list on Windows Vista or 7 Adding TUCA to network list on Windows 8 Adjusting Internet Explorer to directly access the network Adjusting Firefox disk cache settings Adjusting iTunes file sharing options

2 Changing Windows Vista/7/8 auto update
Changing Windows Vista/7/8 auto updates options Note on Skype and other Peer to Peer Applications Laptop support help Notes on Examsoft SofTest Changing your Touro Issued Default Password Programming TurningPoint Clickers for Room Channel Assignments Don’t like Windows 8 Start Screen? This contains some basic information which will help improve usage of technology on campus . Please take the ti

3 me to review all the information
me to review all the information presented . The PowerPoint is provided for beginner and advanced users who may wish to get a head start on orientation day . If you do not feel comfortable making these adjustments you can elect to wait until check during orientation . Put in presentation mode to use hyperlinks . Use the arrows to navigate the

4 presentation . SOFTWARE REQUIRED FOR
presentation . SOFTWARE REQUIRED FOR WIRELESS ACCESS The following software is needed to access the wireless network on campus: • Only Windows Vista/7/8 is supported for use on campus. • Windows XP CANNOT be used and is not supported. • Supported Browsers for Windows: • Internet Explorer • Mozilla Firefox ( Most Recommended ) • Google Chrome Having more than one browser is recommended. • Anti virus is required on

5 campus. • Windows users can use free
campus. • Windows users can use free AV software from Avast !, Microsoft Security Essentials (recommended) or some other vendor. • Windows 8 and 8.1 comes with Windows Defender built in and does not need additional anti virus protection. • OS X 10.10 Yosemite is supported with some caveats. • Yosemite is known to cause issues with the NBME and COMAT browsers . When taking these style of exams it

6 is crucial to close ALL applic
is crucial to close ALL applications and kill the process for image capture extension in the activity monitor . • Yosemite has DNS lookup issues; i.e. not able to resolve names like google.com. This has some implications for uploading exam files from Examsoft’s SofTest . • Since Yosemite was released with lots of bugs, it is crucial to apply updates issued from Apple. • OS X 10.9 Mavericks is support

7 ed. • OS X 10.8 Mountain Lion is sup
ed. • OS X 10.8 Mountain Lion is supported. • OS X 10.7 Lion users MUST install 10.7.4+ combo update. • Highly recommended is to keep both Windows or OS X updated with the current patches and security updates . Combo update 10 . 7 . 4 or newer addresses flaws in OS X Lion that prevented it from working on the wireless network . Ideally users should install

8 the update prior to orientation
the update prior to orientation day . DO NOT install the Thunderbolt 1 . 2 update as it is currently causing system instability and in some cases, kernel panics . • Users of Mac OS 10.6 and earlier. • OS X 10.5 is NOT supported by Examsoft and 10.6 may become unsupported in the near future and should upgrade to at least 10.7.4 • Apple periodically releases new operating sy

9 stems . It is advised that stu
stems . It is advised that students do not upgrade to the newer version . It WILL NOT be compatible with Examsoft SofTest and may cause issues with other testing software . • Supported Browsers for Mac: • Safari • Mozilla Firefox ( Most Recommended ) • Google Chrome Mac users are encourage to use ClamAV for Mac: http://www.clamxav.com/ SOFTWARE REQUIRED FOR WIRELESS ACCE

10 SS Click to return to Index ADJUSTIN
SS Click to return to Index ADJUSTING WINDOWS VISTA/7/8 IP V 6 Adjusting TCP/IPv6 is necessary in order to access the network without slowness accompanied with TCP/IPv6. To start, click ”Control Panel” from the Windows menu. To get to the ”Control Panel” in Windows 8, press ”Windows Key” + X and select ”Control Panel” from the context menu. ADJUSTING WINDOWS VISTA/7/8 IP V 6 When in the Control Panel, be sure the

11 ”View By” option is set to ”Large
”View By” option is set to ”Large Icons” Once the ”View By” is set, locate ”Network and S haring Center” and click on it. ADJUSTING WINDOWS VISTA/7/8 IP V 6 Click on ”Change Adapter Settings”. ADJUSTING WINDOWS VISTA/7/8 IP V 6 Locate your ”Wireless Network Connection”, right click to show context menu and select properties. * Please note that the title of your wireless connection may be different. ADJUSTING

12 WINDOWS VISTA/7/8 IP V 6 A dialog box
WINDOWS VISTA/7/8 IP V 6 A dialog box will appear. Uncheck ”Internet Protocol Version 6 (TCP/IPv6)” and ”File and Printer Sharing for Microsoft Networks” if available. Once complete, c lick ”OK”. ADJUSTING WINDOWS VISTA/7/8 IP V 6 In the ”Network Settings” control panel, click the ”X” in the upper right corner to complete the procedure. Click to return to Index ADDING TUCA OR TO NETWORK LIST USING WINDOWS VIS

13 TA OR 7 Adding the SSID for the campus
TA OR 7 Adding the SSID for the campus network is necessary in order to connect to it. To start, click ”Control Panel” from the Windows menu. . When in the Control Panel, be sure the ”View By” option is set to ”Large Icons” Once the ”View By” is set, locate ”Network and S haring Center” and click on it. ADDING TUCA OR TO NETWORK LIST USING WINDOWS VISTA OR 7 Click on the on the ”Manage Wireless Networks” L

14 ink ADDING TUCA OR TO NETWORK LIST US
ink ADDING TUCA OR TO NETWORK LIST USING WINDOWS VISTA OR 7 Click the ”Add” Button. ADDING TUCA OR TO NETWORK LIST USING WINDOWS VISTA OR 7 Click the ”Manually create a network profile” button ADDING TUCA OR TO NETWORK LIST USING WINDOWS VISTA OR 7 • In the network name type: Either ” tuca ” Type without quotes. • Select the Security type as: ”No Authentication (Open)” • Click the option: ”St

15 art this connection automatically”
art this connection automatically” • Click ”Next” ADDING TUCA OR TO NETWORK LIST USING WINDOWS VISTA OR 7 Click ”Close” to Complete. Do this for ” tuca ” With the profile created manually, the network will automatically connect without further intervention. When you start the browser, you will be greeted with a log - on page, when on campus. Click to return to Index ADDING TUCA OR TO NETWORK LIST USING

16 WINDOWS VISTA OR 7 ADDING TUCA TO NE
WINDOWS VISTA OR 7 ADDING TUCA TO NETWORK LIST USING WINDOWS 8+ Adding TUCA requires laptop be on campus in areas in which has access to wireless access. You must be on campus to configure a Windows 8 Laptop for wireless access. TUCA access is available in the Library, Lander Hall, Wilderman Hall and Farragut Hall. Activate the ”Charms” bar by manipulating the mouse pointer to the lower right corner of the screen until t

17 he bar appears. Click to select ”S
he bar appears. Click to select ”Settings”. ADDING TUCA TO NETWORK LIST USING WINDOWS 8+ Click on ”Available” to select available networks. ADDING TUCA TO NETWORK LIST USING WINDOWS 8+ Click to return to Index Select TUCA and click the checkbox to connect automatically. Click ”Connect” to initiate connection. Windows 8 may prompt you to continue to connect to an unsecured network, Click ”Ok” or ”Yes”. ADJ

18 USTING INTERNET EXPLORER TO DIRECTLY AC
USTING INTERNET EXPLORER TO DIRECTLY ACCESS THE NETWORK If you experience slowness in the way internet explorer navigates initially to the first website, adjustment of the proxy/connection settings may be needed. To start, click ”Control Panel” from the Windows menu. To get to the ”Control Panel” in Windows 8, press ”Windows Key” + X and select ”Control Panel” from the context menu. ADJUSTING INTERNET EXPLORER TO

19 DIRECTLY ACCESS THE NETWORK In the â
DIRECTLY ACCESS THE NETWORK In the ”Control Panel”, locate ”Internet Options” and click on link. ADJUSTING INTERNET EXPLORER TO DIRECTLY ACCESS THE NETWORK A dialog box will appear. In the tab menu across the top click on ”Connections”. ADJUSTING INTERNET EXPLORER TO DIRECTLY ACCESS THE NETWORK On the connections page look for ”LAN settings” and click on the button. ADJUSTING INTERNET EXPLORER TO DIRECTLY ACCESS

20 THE NETWORK Another dialog box will
THE NETWORK Another dialog box will appear. Uncheck ”Automatically detect settings”. Click ”OK” twice to complete. Click to return to Index ADJUSTING FIREFOX DISK CACHE SETTINGS In some cases after logging in navigation from the log - in page is impossible. This is due to corruption of the browser cache. Clearing browsing cache upon exit, forces the browser to reload web page instead of loading the ”cached” version.

21 Both Mac and PC Users need to make th
Both Mac and PC Users need to make the adjustment. To begin, start Firefox. On Mac OS X, navigate �editpreferences On a Windows PC, navigate tool�soptions ADJUSTING FIREFOX DISK CACHE SETTINGS A dialog box will appear. Click on the ”Privacy” option on the top middle of the box ADJUSTING FIREFOX DISK CACHE SETTINGS In the dropdown box called ”Firefox will” select ”Use custom settings for history”

22 Select ”Accept cookies from sit
Select ”Accept cookies from sites” Select ”Accept third - party cookies” Select ”Keep until” – ”I close Firefox” Select ”Clear history when Firefox closes” Click ”Settings…” button ADJUSTING FIREFOX DISK CACHE SETTINGS Another dialog box will appear. Check/Select ”Cookies” and ”Cache” Click ”OK” Twice to complete. Click to return to Index ADJUSTING ITUNES FILE SHARING OPTI

23 ONS These instructions are applicable
ONS These instructions are applicable for iTunes Version 10. Other versions will be similar. The idea is to disable the file sharing features built into the application. Both Mac and PC Users need to make the adjustment. Start iTunes For Mac users navigate Fil�ePreferences Windows Users navigate Edi�tPreferences ADJUSTING ITUNES FILE SHARING OPTIONS A dialog box will appear. Under the ”General” tab, un

24 check ”Shared Libraries” Click
check ”Shared Libraries” Click on the ”Sharing” tab. ADJUSTING ITUNES FILE SHARING OPTIONS Under the ”Sharing tab, Uncheck ”Share my library On my local network. Click ”OK” to complete. Click to return to Index CHANGING WINDOWS VISTA 7/8 AUTO UPDATES OPTIONS When taking Examsoft exams or the NBME shelf exams, the windows auto update service may automatically install updates a

25 nd reboot while taking the exa
nd reboot while taking the exam . To prevent this behavior, do the following procedure : To begin the procedure, navigate to the control panel and click on ”Windows Update” To get to the ”Control Panel” in Windows 8, press ”Windows Key” + X and select ”Control Panel” from the context menu. CHANGING WINDOWS VISTA 7/8 AUTO UPDATES OPTIONS Select the ”Change Settings” option from the menu

26 on the left. CHANGING WINDOWS VISTA 7/
on the left. CHANGING WINDOWS VISTA 7/8 AUTO UPDATES OPTIONS From the Dropdown box select ”Download updates but let me choose whether to install them”. Click ”OK” Click the ”X” in the upper right corner to close the box. Click to return to Index NOTE ON SKYPE AND OTHER PEER TO PEER APPLICATIONS Applications that use peer to peer protocol are prohibited on campus . Touro IT has a three stri

27 kes policy . After the third s
kes policy . After the third strike, you will be permanently banned from the wireless network . Remediation through student services is required before wireless access is restored . Prohibited applications include Skype, Bittorrent , Limewire , Frostwire , Vuse and similar type applications . Steam and similar applications are also prohibited because their

28 traffic looks like p 2 p . Aut
traffic looks like p 2 p . Auto start upon log - in should be disabled for this type of application . Disabling these applications from starting up automatically or upon account log - on is acceptable ; completely removing p 2 p applications is preferred . Click to return to Index LAPTOP SUPPORT Touro University IT Dept . DOES NOT provide student laptop supp

29 ort . Problems with user accou
ort . Problems with user accounts, email, BlackBoard , EMS, eValue , computer lab and any university wide facility DO fall under the auspices of the IT dept . Colleges who require laptops as part of the curriculum have dedicated staff hired to provide this level of support . For the College of Osteopathic Medicine, your laptop support is p

30 rovided by Jeffery Reedy . Appro
rovided by Jeffery Reedy . Appropriate modes of contact are listed below : Email address: jeff.reedy@tu.edu Work Cell: 707 - 333 - 0106 Office phone: 707 - 638 - 5238 Office hours are from 8:30 AM to 5:00 PM. Click to return to Index Support for students is available directly from ExamSoft . Students are strongly encouraged to use it as primary support option. Examsoft can be contacted M - F between 5:30 AM

31 to 5:30 PM ExamSoft contact informat
to 5:30 PM ExamSoft contact information: (866) 429 - 8889 or support@examsoft.com Online support options including FAQs can be found at the URL below: http://support.examsoft.com/ics/support/default.asp?deptID=15194 In addition, the following notes on the next slides will help you avoid disruption during exams. NOTES ON EXAMSOFT SOFTEST Touro University uses Examsoft SofTest for conducting computerized testing .

32 Please observe the following :
Please observe the following :  Make sure you have Administrator rights to your computer account : http : //support . examsoft . com/ics/support/default . asp?deptID= 15194 &task =knowledge&questionID= 7  Make sure your computer meets minimum requirements . For PC: http://support.examsoft.com/ics/support/default.asp?deptID=15194&task =knowledge&questionID=170 For Mac: http://support.examsoft.

33 com/ics/support/default.asp?deptID=15194
com/ics/support/default.asp?deptID=15194&task =knowledge&questionID=171  Examsoft will not run in any kind of virtualized environment . I . E . Virtualbox , VMWare Workstation, VMWare Fusion, etc . If you purchased your laptop in accordance to Touro University’s laptop requirement you will have met the minimum requirements for the Examsoft . NOTES ON EXAMSOFT SO

34 FTEST Examsoft is supported on the f
FTEST Examsoft is supported on the following platforms: Windows 8, Windows 7, Vista * Microsoft is releasing Windows 10 in August, DO NOT upgrade. It is known to not be compatible with Examsoft’s SofTest at this time. OS X 10.10 (Yosemite), OS X 10.9 (Mavericks), OS X 10.8 (Mountain Lion), OS X 10.7 (Lion). * Apple periodically releases new operating system versions. It is recommended not to upgrade when Apple releas

35 es a new OS immediately. We will issue a
es a new OS immediately. We will issue a statement when the new version of the OS is supported by Examsoft . In recent years, there have many bugs in newly released versions of OS X that created issues for students such as, once compatible applications being removed, not able to get on the wireless, extremely slow performance on certain models of macbooks or not being able to take an exam. NOTES ON EXAMSOFT SOFTEST ExamSoft highly re

36 commends disabling your AntiVirus
commends disabling your AntiVirus before taking an exam and re - enabling it after the exam . Please refer to this online documentation from ExamSoft http : //support . examsoft . com/ics/support/default . asp?deptID= 15194 &task=knowled ge&questionID= 156 NOTES ON EXAMSOFT SOFTEST For more trouble free exam taking on exam day, the recommendation is to reboot your compu

37 ter on the morning of the ex
ter on the morning of the exam and shutting down all applications . This advice goes for both Windows and Mac users . In the past, we have experienced various issues with computers that have been operating for a week(s) without reboot . Click to return to Index NOTES ON EXAMSOFT SOFTEST CHANGING YOUR TOURO ISSUED DEFAULT PASSWORD When you receive your IT issued

38 documentation, you will need to change
documentation, you will need to change your default password. You MUST do this within 1 week otherwise log on access to the wireless is disabled. Completing the procedure will re - enable wireless access. Complete the following procedure to change the default password: • Go to the library computer lab and log in with your default credentials. • Press CTRL + ALT + Delete • A dialog box will appear, click ”Change Password…”

39 • Another Dialog box will appear. In
• Another Dialog box will appear. In the text box that is labeled ”Old Password:” type your default password. • In the text box labeled ”New Password:” type in your new password. • In the text box labeled ”Confirm New Password:” type your new password again. • Click ”OK” to complete the procedure. Click to return to Index PROGRAMMING TURNINGPOINT CLICKERS FOR ROOM CHANNEL ASSIGNMENTS Lectern Channel Hall A

40 41 Hall B 42 Path Lab 1 43
41 Hall B 42 Path Lab 1 43 Path Lab 2 44 Room 212 45 OMS Lab 46 Each room is configured to a specific channel. The table above is the channel configuration on a per room basis. To program the transmitter please do the following (read first): 1. 1 . Locate and press the “GO” or “CH” button . The LED light should flash red and green . 2. 2 . While the LED lights are

41 flashing, press the correspondin
flashing, press the corresponding numbers for the channel assignment . For channel fourty - one, press the “ 4 ” and “ 1 ” buttons . For channel one, press the “ 0 ” and “ 1 ” buttons . After pressing the last digit, the LED will stop flashing and will display as red and yellow . 3. 3 . Complete the process by pressing the “GO”

42 or “CH” button again . Succ
or “CH” button again . Successful completion of transmitter programming will result with a solid green LED for three seconds . 4. 4 . If the end result is not a solid green LED, then repeat steps 1 to 3 . You can tell when the device successfully transmits answers, the LED light blinks green twice . Click to return to Index DON’T LIKE W

43 INDOWS 8 START SCREEN? If you don’t
INDOWS 8 START SCREEN? If you don’t like the Windows 8 interface, you are not alone. For those that have a particular disdain, one of the following may give you some relief: Classic Shell: http://www.classicshell.net/ This is freeware and open source software. Crowd sourced, forum based support. Start8: http://www.stardock.com/products/start8/ This software is non - free, nor open source. Its cost is minimal at $4.99. Does provide end

44 user support. Microsoft released W
user support. Microsoft released Windows 8.1 pack. It will return some functionality; although many will probably prefer one of the other solutions. Touro does not provide any support for these solutions. As such, if you are interested in these solutions, it is in your best interest to do research and pick the solution that augments your workflow. Any technical support issues should be raised to those providing the software. Click to re