April 27 2017 Sacramento CA Edward Pohlert Faculty Director Retention Services Tutoring and Academic Support Center MiraCosta Community College Ray Sanchez Faculty Coordinator Academic Success Centers ID: 791533
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The Art of Tutoring Association of Colleges for Tutoring and Learning Assistance (ACTLA)April 27, 2017Sacramento, CA
Edward Pohlert, Faculty Director
Retention Services: Tutoring and Academic Support Center
MiraCosta Community College
Ray Sanchez, Faculty Coordinator,
Academic Success Centers
Madera Community College Center
©
epohlert
/
RSanchez
Slide2Opening WelcomeFacilitators Introduction Workshop Activity – Connection to
Colleagues
Groups of 4-5 people
Name, College, How did I land
in
the Learning Assistance Profession?
Slide3Introduction to Tutoring Defining what we do
How
we do what we do
What
we believe about what we do
What
we attempt to do
What
a tutor needs to know
Slide4Defining what we doCenturies of Tutoring: A History of Alternative Education in America and Western Europe – Edward Gordon (1990)The word “tutor” has a long and confusing history. Its meaning as an educational concept has shifted over time, country and culture. Many other terms were brought into use that have related meanings.Any search for the “history of tutoring” must first come to grips with all these related concepts and word variations.A principal cause for the lack of a unified history of tutoring may be that the concept of tutoring has been called so many different names and that it exists only as a jumble of related terms dispersed over 2,500 years of social history.
Slide5Defining what we doPaidagogos ErziehungskuenstlerTutela Peer-tutorRector Private-tutorGovernor/
ess
Monitor
Fosterage Bear leader
Scrivener Sophists
Nanny
Domi
Ecolatre
Fori
Candidatus
(my favorite)
….. Master of the Henchmen
Slide6Defining what we doThe American Dictionary of the English Language – Noah Webster (1828)Tutor (n). One who has the care of instructing another in various branches or in any branch of human learning.Tutor (v). To teach; to instructTutoring (n). The act of instructing
Instruct (v).
To teach; to inform the mind; to educate; to impart knowledge to one who was destitute of it.
Instruction (n).
The act of teaching or informing the understanding in that of which it was before ignorant
Instructor (n).
A teacher; a person who imparts knowledge to another by precept or information.
Slide7Defining what we doWhat is our definition of tutor?a person employed to instruct another in some branch or branches of learning, especially a private instructor.a private teacher, typically one who teaches a single student or a very small group.a person charged with the instruction and guidance of anothera teacher without institutional connection who assists students in preparing for examinations.
a teacher who teaches a child outside of school, especially in order to give the child extra help with a subject they find difficult.
Slide8How we do what we doThe Art of Teaching – Gilbert Highet (1950)There are three main methods of communicating knowledge from teacher to pupil.1. Lecturing – teacher talks more or less continuously. There may be some questions but there is no dialogue
2.
Tutorial System
– Socratic Dialogue; student talks, teacher questions
3.
Classroom Work
– “Recitation”. Group-oriented, review, memorization
*Tutoring is all three
Slide9How we do what we doThree Different Models of the Teacher1. Teacher as Dispenser – of information (teacher-centric; information is king; focus is “what”2. Teacher as Facilitator – (teacher an equal participant with students; fuzzy goals)3.
Teacher as Master
– (focus outside teacher and student; sometimes lecture, sometimes discussion, sometimes coaching)
*Tutoring is all three
Slide10What we believe about what we doThe Box Top – your Tutoring and Learning Center Worldview Questions before answers Tables
not desks
Wisdom
not simply content knowledge
Promotes
virtues: diligence, industry, and discipline
Emphasizes
academic organization (SST)
Active
engagement and intensive practice
Holistic
: developing a
uni
ty
out of
di
versity
Slide11What we attempt to do
Promote
independence in learning
Provide
a student perspective
Personalize
instruction
Facilitate
tutee insights
Integrate
learning and study strategies
Slide12What a tutor needs to know
Subject
Knowledge
Program
Knowledge
College
Knowledge
Student
Knowledge
Tutoring
Knowledge
Slide13Tutoring Knowledge
Slide14The Art of Tutoring ……must begin with high expectations for all students who are “response – able” “Education is not a subject, nor does it deal in subjects. It is instead a transfer of a way of life.” –G. K. Chesterton (book)
“The sole true end of education is simply this: to teach men how to learn for themselves.” –Dorothy Sayers
“What we currently have in our classrooms is not a deficit of motivation, but rather a deficit of curiosity. How might stoking the fires of curiosity in our students increase their motivation to learn?”
–Randy Meredith
Slide15A Journey to Excellence Building Our Foundation & Structure We Talking About Practice Implementing Motivation
Assessing Our Skills
Telling Our Story
Developing Formulas in the Learning Assistance Lab
Innovation
in the Organization
Slide16Learning Assistance Principles“The purpose of the new community is to foster a network of tutoring professionals who can generate networks for the purpose of professionalizing tutoring, sharing effective practices, and advancing the field under the banner of student success.”
LAP Principles:
Tutors
are educational professionals
Tutor
training should be rigorous, practical, and sustainable
Instructors
and tutors have different yet equitable roles
Tutoring
is about student empowerment
Tutoring
contributes to student
success
Adapted from 3CSN
(California Community College Success Network)
Slide17CRLA Training - https://www.crla.net/ Level 1 Certification Agenda Basic
Tutoring Guidelines / Tutoring Do’s & Don’ts
Activity
:
Understanding the 1
st
week (A week in the life of a tutor)
Compliance
with ethics and philosophy of the tutor
program
Activity
:
TASC Policies, Procedures and Payroll
Jeopardy
Assertiveness
and/or Handling Difficult Situations
Activity
:
The Tutor Revue
Slide18CRLA Training - https://www.crla.net/ Level 2 Certification Agenda Tutoring
in specific skill/subject
areas
Activity
:
Discipline specific meetings with faculty
Disabled
Students Programs and Services: Working with DSPS students
Activity
:
Nancy
Schaefer, Learning Disability
Specialist
DSPS Student Panel
Discussion
Cultural
Awareness, Intercultural Communications, Diversity, and Special Needs Students Activity
:
Different dimensions, Voices of Diversity, 21 ways to stop a conversation about diversity, cultural competency
Slide19Utilizing peer tutors
to train (train the trainers)
Playing the role of tutors in training
Speaking - Drawing activity
Listening
Skills
- Drawing activity
Divide
into pairs/dyads – sit back to back
Round 1 – one way communication – talker only – listener draws
Round 2 – talker and listener can speak
Debrief questions Round 1 with listener
Debrief questions Round 2 with listener
Peer
Tutor Training
- Group
–A
Lab
Experience
Slide20AttitudeChanging a mindset - Part of the art of tutoring is to help students change their mindset From ToThis is too hard
This
may take some time and effort
I made a mistake
Mistakes
help me improve
I can’t
I
can
I give up
I’ll
use some of the strategies I’ve
learned
AdaptabilityThe ability to adapt efficiently and quickly from one tutoring session to the next is key to being a good tutor. While the classroom environment is fixed, tutors take on multiple roles in the Tutoring & Academic Support Center. Our tutors have used the following words to describe their many roles:
counselor – a person who gives guidance
cheerleader – an enthusiastic and vocal supporter
coach -
a person who instructs or trains
taskmaster – someone who assigns tasks
disciplinarian – a person who uses discipline to make sure the rules are obeyed
babysitter
– someone
who cares for other people’s children
mediator – a person who attempts to help people come to
agreement
facilitator
– a
leader who creates an environment where every participant has
the
opportunity to collaborate, innovate, and
excel
Slide22Communication - TutorsThe following are statements made by tutors about how tutoring impacted their communication skills:
I
grew in my ability to describe how to complete problems/ help others do problems. I was able to use this when we did group work or partner work in class
.
I
grew more comfortable with my classmates so I was more inclined to ask for help
.
I
am no longer afraid to ask questions
in class and
if I don't understand something, I feel comfortable to say so
.
I
noticed how differently we all learn. Participation in FLS gave me the confidence to participate in class.
Slide23Communication - StudentsThe following are statements made by students about how
group tutoring
impacted their learning:
I
loved the games and group discussions that really helped me solidify the material
.
It
was mainly being able to work problems together that benefited me the most
.
We
played some fun games that corresponded directly with the material we were
going over.
All
of the different learning styles coming
together to
help others that are
struggling succeed.
Facilitated Learning Sessions (FLS)
provided a good setting for studying/learning information since it was in a
relatively small
group environment. I
started coming for just the extra credit but as the course increased in difficulty, I
started to
really benefit from the FLS. Any time I was confused on material in between
classes, the
FLS was a great resource to learn from
.
Most
positive aspects are having the tutor available to answer all questions and
having multiple
brains working
together.
Slide24Student engagement Tutoring increases student engagement since tutors encourage students to form an interest in the material and inspire them to learn.On a commuter campus, the Tutoring & Academic Support Center becomes a place of connection for the students. https://youtu.be/Uo0DF1QZLqY
“The Tutoring Center is a good atmosphere. It makes you a better student just through osmosis. It’s about doing as well as you can right now to prepare for the future.” Chase, tutor
Slide25Critical ThinkingCritical Thinking Activity A group of Detectives -
your role is to create profiles of the people involved and come up with questions you need to ask your witnesses / suspects.
What information do you need from the forensic scientists?
A group of
Forensic Scientists
- your
role is to create a list of physical evidence, items you would collect from the scene, possible tests you might run, and what you hope to learn
.
Both
groups consult with one another to come up with the top
3
theories
of your outcome.
Slide26Potential Activities Game on Game Handout Thinking
About
Authority – Chase lecture
Consultation Scenarios
Survival
Lawn
Games
Jeopardy Questions
Slide27Slide28Resilience, Perseverance, Efficient, Transformative Student Tutor - Resilience
Learning
Center Staff - Perseverance
Program/Department – Efficient
Students - Transformational
Slide29Closing I’ve come to understand… What I gained from the Art of Tutoring today is…
I
intend to take the following actions…
Questions & Comments