Yamagata Intech Shanghai Co Ltd 20 13 YAMAGATA INTECH SHANGHAI Co Ltd All rights reserved Introduction of Yamagata Global Offices 2013 YAMAGATA INTECH SHANGHAI Co Ltd All rights reserved ID: 790760
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Slide1
Manual with MarketingYamagata Intech (Shanghai) Co., Ltd.
© 2013 YAMAGATA INTECH SHANGHAI Co., Ltd. All rights reserved
Slide2Introduction of Yamagata
Slide3Global Offices© 2013 YAMAGATA INTECH SHANGHAI Co., Ltd. All rights reserved3
JAPAN
CHINA
YAMAGATA (Wuxi) Co., Ltd.
Wuxi 2002~ISO9001, ISO14001
YAMAGATA (Xiamen) Co., Ltd.
Xaimen
1999~
ISO9001, ISO14001
YAMAGATA (Guangzhou) Co., Ltd.
Guangzhou 2003~
YAMAGATA (Hong Kong) Co., Ltd.
Hong Kong 2000~
Dongguan
(Joint venture with local company) 1999~YAMAGATA INTECH (Shanghai) Co., Ltd.Shanghai 2002~(ISMS ISO27001)Shaoxing 2003~Dalian 2004~
EAST ASIA
JAPANYAMAGATA CorporationYokohama 1906~Corporate functionsYAMAGATA INTECHTokyo 1983~Offices : Wako, Yokohama, Nagoya, Osaka, MiyazakiYAMAGATA JAPAN CorporationFukushima 2010~Functions : Production, Kitting, Distribution centerKOREAYAMAGATA KOREA IncSeoul 2013~
EUROPE
YAMAGATA EUROPEBelgium (Gent) 1998~Bratislava(Slovakia) 2008~YAMAGATA (SLOVAKIA) s.r.o.Surany (Slovakia) 2008~
SOUTHEAST ASIA
YAMAGATA (SINGAPORE) Pte. Ltd.Singapore 1989~YAMAGATA (MALAYSIA) Sdn. Bhd.Nilai, Penang 1991~ ISO9001, ISO14001YAMAGATA INTECH (MALAYSIA) Sdn. Bhd.Kuala Lumpur 2010~ISO9001, ISO14001YAMAGATA (THAILAND) Co., Ltd.Bangkok 1995~ISO9001, ISO14001YAMAGATA VIETNAM Co., Ltd.Hanoi 2005~ISO9001, ISO14001; GP 4.0 Eco Partner Certificate (Samsung);LG Certificate on Quality and EnvironmentYAMAGATA SOLUTIONS VIETNAM Co., Ltd.Hanoi, Ho Chi Minh 2012~
USA
YAMAGATA DOCUMENT SOLUTIONS AMERICA Inc.San Diego 2010~
INDIA
YAMAGATA PRINT SOLUTIONS
(Chennai) Pvt. Ltd.
Chennai 2007~
YAMAGATA PRINT SOLUTIONS
(New Delhi) Pvt. Ltd.
New Delhi 2012~
Slide44Core Business
Technical Writing
Auto Manual Creation
Manual Application
© 2013 YAMAGATA INTECH SHANGHAI Co., Ltd. All rights reserved
Global Printing and Delivery
One
Stop
Localization
JAPAN
Slide5New Manual Style with MarketingTask-based Manual ( UT_PEG)
Slide66New Manual Style
I can not understand exact what i want
「
To understand the basic function
but can not use clearly
・・」
To touch the Product
「
To find the article to understand but ...
I don’t have a manual
can not find the manual
」
To read paper manuals
×
Why i can understand easily?
「
easy to understand
」
To ask the person who have knowledges
Today, world is becoming Multiple functions society
© 2013 YAMAGATA INTECH SHANGHAI Co., Ltd. All rights reserved
Slide77New Manual Style
Knowledgeable person is not always beside youWe think Manual must be always beside users and attend to every need
Nobody
don’t want to read manual
Users purpose just to use the products
To find the answer from independent research to create new manual style
We create the new style manual which direct to connect product.
We strongly believe that this manual method change want become can
© 2013 YAMAGATA INTECH SHANGHAI Co., Ltd. All rights reserved
Slide88
UT_PEG
Manufacture view
Users view
YAMAGATA view
Manual Environment
© 2013 YAMAGATA INTECH SHANGHAI Co., Ltd. All rights reserved
Slide99© 2013 YAMAGATA INTECH SHANGHAI Co., Ltd. All rights reservedManual Environment
What is UT_PEG
What is UT_PEG?
U
ser
T
ask-based
P
latform for
E
mbedded
G
uidebook.
UT_PEG =
Slide10Feature of UT_PEG①10
？
Table of Contents
Index
Contents
Can not find…
Easy to find the contents from Index but can not find exact what user want.
Task-Based Manual
Manual Environment
© 2013 YAMAGATA INTECH SHANGHAI Co., Ltd. All rights reserved
Slide1111Manufacture view to Users view. To developed New Manual standardYAMAGATA offer New digital manual style
User-Task based Manual（
UT_PEG）
Internet ( Mobile Phone
）Type UT_PEG
How to use ○○
Search
Built-in Type
UT_PEG
contents[want to ~~] change to segmentalize User-Task
To use Natural languages for article to explain how to use with search engine
© 2013 YAMAGATA INTECH SHANGHAI Co., Ltd. All rights reserved
Slide12Case Study
Slide1313UT_PEG Structure
Case© 2013 YAMAGATA INTECH SHANGHAI Co., Ltd. All rights reserved
Searching
Contents
User Task
Slide1414Music Player
Case
© 2013 YAMAGATA INTECH SHANGHAI Co., Ltd. All rights reserved
ユーザーの検索語彙
当該語彙での検索回数
合計
全検索回数
share
322
3651
8.8%
削除
148
消去
24
音楽
,
削除
15
曲
,
削除
13
消
す
13
サンプル
,
削除
7
曲
を
消
す
7
音楽
,
消
す
8
曲削除
6
音楽
,
消去
5
曲
の
削除
4
音楽
の
削除
3
曲
を
削除
3
サンプル曲
,
削除
2
音楽
の
消去
2
音楽
を
消
す
2
曲
,
消
す
2
全曲削除
2
内蔵
,
削除
2
ウォークマン
,
削除
1
サンプル
,
消去
1
ID
見出
し
語
1
4
月度
3
月度
2
月度
1
月度
12
月度
11
月度
10
月度
1
音楽を取り込む
1,614
1,953
2,006
3,801
2,754
1,513
814
3
音楽を取り込む
1,556
1,906
1,923
3,650
2,610
1,500
754
133
ジャケット写真を取り込む
1,791
2,459
2,683
4,461
1,837
2
音楽を取り込む
1,441
1,838
1,913
3,468
2,437
1,233
688
70
ビデオを取り込む
1,240
1,633
1,690
2,771
1,472
854
369
59
写真を取り込む
892
1,162
1,241
2,119
1,357
687
425
40
アクセサリーについて
917
1,179
1,209
2,076
1,306
753
401
53
歌詞データを購入する
864
1,265
1,316
2,233
1,218
576
272
4
パソコンから取り込んだ音楽を削除する
894
1,103
1,177
1,971
1,068
496
228
19
再生できるビデオファイルについて
788
1,079
1,154
1,831
1,001
612
284
52
歌詞を表示する
714
991
1,014
1,710
1,085
676
375
124
曲をブックマークに登録する
763
939
1,003
1,748
982
566
382
97
充電
する
705
928
920
1,755
1,124
583
285
140
サンプルコンテンツを削除する
888
1,134
1,149
2,233
887
94
声を録音する
707
904
1,034
1,694
950
606
341
11
プレイリストについて
705
806
955
1,531
796
440
240
69
高音質で録音する
597
719
824
1,459
869
530
305
Slide15Mobile Embedded ManualManual Trending
© 2013 YAMAGATA INTECH SHANGHAI Co., Ltd. All rights reserved15
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