Lloyd Chip Taylor Professor Department of Psychology The Citadel What are Millennials Start points and end points for most generations hard to define General consensus around Baby Boomers due to the end of WWII ID: 549663
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Slide1
Understanding the Millennial Generation
Lloyd “Chip” Taylor
Professor, Department of Psychology
The CitadelSlide2
What are Millennials
Start points and end points for most generations hard to define
General consensus around Baby Boomers due to the end of WWII
Millennials are generally defined as individuals born between 1981 and 2004
Strengths of Millennials
Discussion of Stereotypes and GeneralizationsSlide3
The World Millennials Grew Up In
New York Times describes them as a story of lost innocence
1
st
generation where technology had significant influence
Grew up in the peace of the 1990s
Faced with Sept. 11
2 economic crashes
https://www.youtube.com/watch?v=M4IjTUxZORESlide4
Expectations of Millennials
Have we lied to
m
illennials?
Instant gratification and praise for almost anything
Concept of criticism or being disciplined lost
Real aversion to criticism
Everyone gets a trophy so nobody is special
That is how we should be treated by EVERYONESlide5
Concept of Delayed Gratification
Necessary struggle
Where does real learning occur?
How do millennials learn?
How is our educational and work force system set up regarding delayed gratification?
What happens when millennials enter an educational system and work force?Slide6
“It will all work out”
Mentality that “it will all work out”
How parents and the education system has reinforced this concept
Helicopter Parents – Protect the Peace
Resource allocation Slide7
Concept of Cognitive Flexibility
Cognitive
flexibility
is the human ability to adapt the
cognitive
processing strategies to face new and unexpected conditions in the environment (Cañas, Quesada, Antolí and Fajardo, 2003
).Slide8
Millennials and Authority
Parental Authority - Cheerleaders
Respect for teachers - Evaluations
Respect for coaches - Playing time
Difficulty with the concept of accountabilitySlide9
Millennials see the “System” as outdated
Millennials see traditional approaches as outdated
Consider that traditional approaches are based in delayed gratification, top down leadership, expectations
Typically single task oriented – focused on accomplishing one thing
When systems and generations don’t mesh medications and interventions ariseSlide10
The Citadel and our Competitive Advantage
Develop leaders
Teach respect
Code of Ethics
Work and 24 hour schedule
Delayed Gratification Taught and Practiced
Consequences for Actions
Uniformity and Consistency – even The Ring is consistent and generational
An understanding of the importance of legacy – the ultimate expression of delayed gratificationSlide11
Developing Millennials While Not Undermining our Competitive Advantage
The system at The Citadel is successful
We are able to produce graduates that assimilate into the world and work force successfully
Yet we are faced with increasing challenges as the traditional approach is challenged by millennials and their parents
How do we face the challenges of developing millennials and not jeopardizing our competitive advantage in the market place?Slide12
Shaping the Behavior of Millennials
Discipline versus punishment
Understanding what millennials want versus what they need
Capitalizing on the concept of relationships
Stages of Change and millennials
What motivates
m
illennials to change?
How to sustain change in millennials?
How do we traditionally shape behavior at The Citadel?Slide13
Practical Thoughts for Discussion
What happens when millennials graduate?
What happens when millennials enter the work force?
What happens when millennials are faced with political choices?
What happens when millennials are faced with challenges?
What happens when millennials are confronted with criticism and authority?
What happens when millennials do not receive immediate praise?
What happens when millennials enter our military?
How do our systems and our approaches perpetuate the difficulties?