embrace this trend and what value can we add The use of consumer tablets in business We do not consider a tablet like an iPad to be of any concern This technology will never compete in the PointofSale market ID: 778919
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Slide1
Slide2How do SOLUTIONS PROVIDERS embrace this trend and what value can we add?
The use of consumer tablets in business
Slide3”We do not consider a tablet like an iPad to be of any concern. This technology will never compete in the Point-of-Sale market.”
Director of Retail Store Services, IBM
November 2010
Aren’t these just toys?
Tablets
Slide4Slide5Well not exactly....
1991 – Atari ST-PAD
(never released)
1991 – AT&T EO Personal Communicator
1993 – Apple Newton
1996 – PALM2000 – Microsoft... All failed due to unresolved problems including weight, battery, and application issues
A product that started it all…
Apple iPad
Slide6Adoption Phase
Where are we at?
Innovators
2.5%
Early
Adopters
13.5%
Early
Majority
34%
Late Majority
34%
Laggards
16%
The Chasm
Slide7What causes the CHASM?
Looking into the rabbit hole
Slide8The very near future
Where we need to be heading
Identify opportunities in the market and our products
Take a brutally honest look at our solutions
Work with strategic partners to resolve all issues. If there isn’t a
partner then develop it yourself.
Ignoring issues will not get us there.
Be willing to spend more to establish yourself before the EARLY MAJORITY takes off.
Do not choose price over quality. EVER
How do we get there
PROFIT
EARLY
MAJORITY
SLOPE OF ENLIGHTMENT
Slide9The good, the bad, and the
OPPORTUNITY
Consumer Tablets
Low entry cost
How do you process credit cards?
Poor battery life – compared to enterprise level products
Subject to theft
Wide acceptance
Consumer applications on the device
Not industry hardened –
Otterbox
/
Lifeproof
✓
1
2
3
4
5
6
7
Slide10Securing the credit card reader is the key
Let me hold that for you
Speed of service is impacted
Why is it expensive for the merchant?
#1 complaint for tablet based systems.
Credit card
swipe
issues
A
2
1
Often blame is placed on the
POINT-OF-SALE Application
3
Extremely expensive for the merchant
Incorrect charges on customer’s statement
B
Additional charges for manual entry
Example (assuming a 30% swipe issue)
A restaurant
will spend at a minimum of $3000.00 per year in additional processing
fees for every million dollars processed. (1% for manual entry).
C
Cost of
replacement
for readers that fail
4
Damage to the tablet from readers that are not supported properly
5
Slide11What options can we offer our customers
SOLUTIONS
t
There are multiple legacy POS companies now that are pushing their customers to use third party payment devices.
Don’t support credit cards
1
Industry Hardened Readers
t
Partner with VAULT and
MetSales
to provide your customers with the #1 line of fixed and mobile enclosures in the market
.
Provide a product that will allow you to deliver a solution, reduce your ongoing support cost, and maximize your profits.
Do not compete with your suppliers. WE DO NOT SELL TO END USERS.
Never have, never will
Integrated Enclosures
Through the use of intelligent printers from EPSON, STAR, and othe
r manufacturers a USB HID device can be used. These low cost devices are a proven solutions
3
2
Slide12VAULT currently has solutions for the following tablets:
Apple iPad 2,3,4, AIR, & MINI
Samsung TAB2, TAB3, & TAB4 in 7” and 10”
Microsoft Surface PRO/RT & Surface PRO 2
DELL Venue 11 and Venue 8Using readers from today’s industry leaders (MAGTEK, IDTech, RoamPay
, Infinite Peripherals, plus others)Current Solutions
VAULT offers a complete line of products
Slide13One of our
Solidworks
CAD Engineers will work with your team to design an enclosure to meet your needs. The use of the latest technologies including 3D renderings, 3D printing, and RAPID are used to expedite this process
During this refinement phase the team will work to complete the product and address any opportunities that may have arisen during th
e design phase. Additional 3D printed models are produced based on these changes.
VAULT currently has 4 production facilities and 2
powdercoating
facilities. We are in the process of expanding our distribution facility into a new 40,000
sqft
facility in North Carolina. We believe that this will allow us to deliver product in a shorter period of time. In 2015 we will be opening a facility on the West Coast.
VAULT Design Center
Custom Solutions
PRODUCTION
PHASE
PROTOTYPE
PHASE
DESIGN
PHASE
Slide14Open Discussion
Slide15THANK YOU!