P repare R eview and anticipate E nact P romote resilience Ground rules Always start on time 0830 Standing is better than sitting Exceptions granted for Monday court Individual performance issues will not be discussed ID: 588072
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Slide1
P.R.E.P. Facilitator’s Guide
P
repare
R
eview and anticipate
E
nact
P
romote resilienceSlide2
Ground rules
Always start on time – 08:30
Standing is better than sitting
Exceptions granted for Monday court
Individual performance issues will not be discussed
Facilitator will make workload sharing decisions
Decide if investigators should do visits for others
Make same person responsible all the timeSlide3
P.R.E.P.
P
repare
Ensure team members have what they need to prioritize case activities (referrals assigned to tree calendars, case logs, overdue reports)
Record what is known about daily work
E.g., Who’s
on call? Who has court
? CRIT? Training?
Prepare summary of team-related resource issues
E.g., staff on leave, staff with difficult day, nurse not available, supervisor appointments
Update any unfinished business from previous day’s huddleSlide4
P.R.E.P.
R
eview and anticipate
State the purpose: to update and anticipate
Ex: “This is the anticipatory care huddle. We’ll be
reviewing: your plan for the day; any known risks with your families;
and
any transitions of care that will occur today.”
Immediate protection agreements or removals
Provide team-level update (case closures, caseload tables, overdue #s)
Facilitate case-level updates
Have each investigators gives brief summary of day’s plan.
A
nticipate care needs/challenges with questioning
What risk indicators are we aware of? Are they being addressed?
What
is the earliest date
investigation will close?
What are the challenges and/or barriers
case closure?Slide5
P.R.E.P.
E
nact
Mobilize resources to support team-based care.
E
xpect team members will experience challenges throughout the day. Build individual resilience and team shared meaning-making with an eliciting/evoking style and closed loop communications.
What challenges do you anticipate today?
Ask this of each investigator and require a response.
Use affirmative statements; “I know” vs. “ I think.”
Take ownership to close the loopSlide6
P.R.E.P.
P
romote resilience
Close each huddle with a statement that reinforces the anticipatory care model and promotes resilience.
Regularly reflect on
and
learn
from outcomes to build group
capabilities
Ex: Unsafe sleep related deaths are on the rise in Tennessee. Be sure you are assessing for other risks in the home – like the no sleep furniture for an infant.
Display quality goals/targets prominently and verbalize frequently
Ex: Close 80% of cases by 60
th
daySlide7