EMERGENCY PROCEDURES What is an Emergency? - PowerPoint Presentation

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EMERGENCY PROCEDURES

What is an Emergency?

Correctly identifying a workplace emergency situation is vital to being able to respond appropriately and quickly. An emergency is an abnormal and dangerous situation needing prompt action to control, correct and return to a safe condition.

A workplace emergency, refers to an unexpected situation that:

Threatens employees, residents, patients or members of the general public

Disrupts or completely shuts-down facility operations

Causes physical and/or environmental damage.

There are many different types of emergency situations,

some examples can include:

Fire or explosion

Biohazard or chemical spills

Medical emergency

Natural disasters

Bomb threats

Personal injury

Violence or robbery

Types of Emergencies

Emergency Codes

CODE

EMERGENCY

ACTION

DESCRIPTION

BLUE

Medical

Emergency

Medical Emergency – minor

Contact the nearest First Aid Officer within the building.

Inform the Practice Manager.

Complete a confidential incident /injury report form.

Medical Emergency – Major

Do not leave the person(s) – call for assistance.

Send someone to get one of the doctors.

For life threatening emergencies call external 000.

Ensure the area is clear for emergency personnel.

Inform your supervisor.

Complete a confidential incident/injury report form.

Code

blue means that there is a medical emergency.

Medical emergencies can anywhere at any time.

Some workplaces have response teams specifically trained for medical emergencies

Other workplaces will have staff trained in CPR, and in this case an ambulance should

be called immediately.

It is essential for staff to be aware of the procedure relevant to their workplace.

Stay with the patient and alert others to assist you.

Administer first aid whilst waiting for the response team or ambulance to arrive

BLACK

Personal Threat

Obey orders

–

NO HEROICS

If directly involved, follow instructions.

If safe to do so, activate Code Black via either the duress alarm or by calling 000

Code black means a personal or physical threat

Its important to stay calm and keep your body language open

Use clear, simple language

Try to keep a colleague with you when dealing with patient/clients

RED

Fire Emergency

All staff members on discovering fire or smoke are responsible for instigating

RACE

procedures

RACE procedure includes:

-

R

emove

anyone from immediate danger

-

A

larm dial emergency number and alert others in the areas, break glass alarm and inform the Zone Warden

-

C

ontain close doors to isolate fire. If trained and it is safe, use an appropriate extinguisher. Which extinguisher should be used

CLICK HERE

-

E

vacuate unless in immediate danger, await instructions from Zone Warden

BROWN

External Emergency

Record

all information, Listen to announcements, Perform your normal role until told differently.

Code brown means external emergency

including a mass casualty event.

YELLOW

Internal Emergency

Remove person from immediate danger

Contact Zone Warden

Dial

000 (if appropriate)

This is a situation that has an

impact on direct clinical care, delivery or services and is inclusive of staff safety considerations.

Internal Emergency can include: Power outage, Flooding, Hazardous material spill or leak, structural damage, interruption to supply of medical gases.

PURPLE

Bomb Threat

Record exact

information

Do not hang up

Call 000

If there is a suspect package, do not touch it.

Bomb threats are managed according to how staff become aware of the situation:

Do not interrupt caller, record as much information as you can, alert co-worker to call 000 on another phone, keep caller in conversation, Ask Questions (when will the bomb explode, what does it look like, where is it placed? What will trigger the explosion? Why are you doing this? What is your name?), After call terminates do NOT hang up the phone.

ORANGE

Evacuation

Leave the building by the nearest and safest exit route. All doors should be closed (but not locked) on leaving.

Assist any person with a disability to leave the building

CLICK HERE

Walk quickly and calmly to the designated assembly area for your building or as advised by a Warden or Fire and Emergency Services personnel.

Do not use lifts or return to collect your belongings.

There are

many different types of emergency situations, including fire, explosion, dangerous chemical release, natural disaster, bomb threats , violence, robbery or medical emergency. Customers visiting the workplace need to be instructed on emergency procedures and accounted for in case of an evacuation.

As a

healthcare facility, MAT Health Clinic should be well prepared and able to respond to a range of emergency events that may impact the provision of care. The goal of the emergency plan is to ensure the safety of all occupants of the affected area and minimise damage to assets.

The emergency plan is a set of instructions outlining what to do in an emergency situation and includes:

Emergency procedures and effective responses to emergencies

Evacuation procedures

Identifying those that hold responsibility i.e. Wardens, First Aid officers

Notifying emergency services as soon as possible

Directions for any medical treatment and assistance requiredEffective communication between the authorised emergency response coordinator and the rest of the workplace

Testing of the emergency procedureInformation, training and instruction to relevant workers in relation to implementing the emergency procedures

For a full list of what to include in an emergency plan, visit: https://www.safeworkaustralia.gov.au.

Emergency Plan

In the event of an emergency, the staff member involved should call the appropriate code as soon as possible to alert the other staff members.

The designated chief warden should decide if the appropriate emergency services should also be called.

The chief warden will coordinate appropriate action.

Staff should act promptly when they hear a code called. The safety of patients, staff and visitors is paramount.

If the situation affects neighbouring businesses the chief warden will also notify them.

Emergency Services & Contact Telephone Numbers

Contact Body

Name

Phone

Fire / Police / Ambulance  

000

Alternative Numbers:

Police:

 Strathpine Police Station

(07) 3000 0000

Hospital

 Royal Brisbane and Women’s Hospital

(07) 3000 0001

Poison Information Line

13 11 26

Site Security

 Larry Simms

1300 888 888

Natural Gas (Origin Energy)

 Barry Burns

1800 808 526

 Fire Warden

 James Brown

 0407 070 070Immediate NeighboursHarry Jones0408 080 080MAT Health Clinic Chief WardenLyn Mason0408 000 000

What to do in an Emergency

Evacuation Planning

Ensure there is a designated meeting place for all evacuated occupants of the building somewhere away from the building and not impeding any emergency vehicles.

In the event of fire, or hazardous material emergency, someone should call “000” immediately.

There should be a roster of designated staff tasked with checking that everyone has left the premises.

A staff member should be tasked with directing everyone to the designated meeting place.

A senior staff member should check the all rooms on the premises, including toilets, to make sure everyone is out.

Once a room is checked the door should be closed to indicate that the room has been checked.

Ensure anyone with special needs is evacuated safely, allocate someone to be in charge of evacuating patients with special needs.

Make the building secure and make sure no one re-enters the building.

On arrival of the fire brigade allocate one person to liaise with chief fire officer and give details of the emergency, where it is located and any steps taken to deal with it. E.g. fire extinguisher used.NB All staff to undergo training by an approved supplier in the use of the firefighting equipment located in the practice. This will be done on a yearly basis.Firefighting equipment must be maintained to relevant Standard.

If a non-life-threatening evacuation is required, staff should be guided by the chief warden. Actions may include:

What to do in an evacuation

Managing vulnerable people

People’s needs will vary in an emergency situation. Special consideration needs to be given to managing the evacuation of vulnerable people. Some recommended strategies could include the following:

People using wheelchairs and mobility devices:

Keep wheelchair ramps and access points free. If in a multi-storey building, elevators should not be used - particularly if there is a fire. If a person using a wheelchair cannot easily get out of the building, fire-isolated stairwells can provide limited safe refuge during a fire, until emergency services arrive. Ensure the building’s fire warden is notified of this.

People who are deaf / hard of hearing:

Flashing light-alarms should accompany any emergency alarms, or if not available, persons should be tasked with notifying and assisting residents with hearing loss.

People who are blind / have low vision:

Ensure fire-escape stairwells are sufficiently lit and alarms can be heard in all rooms of the facility.

People with cognitive impairment and disability:

People with cognitive impairment and disability may have difficulty recognising an emergency. Assigning an evacuation ‘buddy’ can help reduce stress and provide support and guidance in this situation.

Evacuation Points

The Emergency Assembly Area is the corner of Smith Street and Gympie Road

.

Fire Warden

– Lyn Mason, Nurse

Workplace Health & Safety Officer

– Katrina Peters, Practice Manager

There are many different types of emergency situations, including fire or explosion, dangerous chemical release, medical emergency, natural disaster, bomb threats, violence or robbery. Customers visiting the workplace need to be instructed on emergency procedures and accounted for in the case of an actual evacuation.

Feel free to use the below resource when creating your own Emergency Management Plan at your GP Clinic.

https://www.racgp.org.au/download/Documents/e-health/Managing-emergencies-in-general-practice.pdf

Managing Emergencies in a GP Clinic