Overview Introduction to Current Fellows Overview of MultiCare Mission Vision and Values System Goals and Initiatives Fellowship and Internship Program Structure Application Process Living in Tacoma and Spokane ID: 1020725
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1. MultiCare Health SystemAdministrative Fellowship Program
2. OverviewIntroduction to Current FellowsOverview of MultiCareMission, Vision, and ValuesSystem Goals and InitiativesFellowship and Internship Program StructureApplication ProcessLiving in Tacoma and SpokaneQuestions and Contact
3. 2020 – 2021 FellowsSam HoltenMHAUniversity of WashingtonJayden SnyderMHAUniversity of IowaNicolette Slaughter MBA Western Governors University
4. Current FellowSam HoltenBackgroundHometown: Muskego, WIUndergrad: University of Wisconsin – Madison, BS in Biology & SpanishProfessional: Process Improvement Specialist – Neighborcare Health; Graduate Intern for Quality and Safety – Washington State Hospital Association; Graduate Intern for Virtual Health - MultiCareFun Fact: My quarantine hobby has been making homemade ice cream – my favorite so far is a s’mores version with Golden Grahams!Fellowship Preceptor & ProjectsPreceptor: Christi McCarren, SVP of Retail Health and Community-based CareCreating a Master Member Database for our ACO, MultiCare Connected CareEvaluate the system’s Enterprise Resource Planning (ERP) tool and identify system requirements to inform RFP processHelp create a medical practice operations model (MSO model)
5. Current FellowJayden SnyderBackgroundHometown: Morgan, UtahUndergrad: University of Utah, BS in Health Society & PolicyProfessional: Administrative Intern & Graduate Assistant – University of Iowa Health Care; Customer Service Lead – Huntsman Cancer InstituteFun Fact: I once had a stare down with a black bear and won.Fellowship Preceptor & ProjectsPreceptor: Greg Repetti, President – Deaconess & Valley HospitalsDevelop clinical standardization and training for Certified Medical Assistants to improve quality of careOrganize and develop a process for Graduate Medical Education to align provider capabilities with community needsStrategic planning and partnership to expand services and market share within the INWImprove and implement clinical policies with accountabilities and oversight
6. Current FellowNicolette Slaughter BackgroundHometown: Riverside, California Undergrad: California State University of Fullerton, BS in Health Science Professional: Psychiatric Childcare Counselor at CTSC, Mental Health Tech and President of Unit Based Council Group at Auburn Medical Center, and Senior Care Coordinator for MultiCare's Outpatient Behavioral Health services Fun Fact: I trained for my first body building show while accelerating my MBA program. Graduated Sept 2019 and in Oct 2019 placed 2nd in the show!Fellowship Preceptor & ProjectsPreceptor: Mark Smith, President and Chief Operating Officer, MultiCare Auburn Medical Center and MultiCare Covington Medical CenterImplementing a system-wide patient education technology system (pCare)Integrating Behavioral Health services into primary care setting PM to support creation of Mobile Dental and COVID clinics in South King County Serve as PM to centralize Telemetry in our South Sound Region
7. MultiCare at a Glance
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9. Partnering for healing and a healthy future.MissionWhat we’re doing today to ensure a better, healthier tomorrow.
10. VisionMultiCare will be the Pacific Northwest’s highest value system of health.
11. ValuesRespect | Integrity | Stewardship | Excellence | Collaboration | Kindness
12. CultureCreating an environment of trustCultivating an organizational commitment to life-long learning and performance excellenceEmbracing service excellence principlesAlways on a Journey Mission in Motion, Values in Action
13. Goals and InitiativesTop 10% for Employee EngagementTop 10% for QualityTop 10% for ServiceLowest Quartile for Cost 10/10/10/25
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15. Fellowship StructureFlorence Chang, EVP/COOFellowship PreceptorFellowship PreceptorPuget Sound Fellow (External)Inland Northwest FellowTrina Tan, Fellowship/ Internship AdministratorFellowship PreceptorPuget Sound Fellow (Internal)
16. Fellowship Committee
17. What Makes MultiCare’s Program Unique?
18. Professional DevelopmentNetworking with senior executivesKey high-level meetings – System Executive Council, Florence's EVP Huddle, Initiative Steering Committees, etc.Leadership Development Consulting & SessionsManager EssentialsLEAN Boot campLeadership LegacyProject ManagementHarrison AssessmentBook club with previous fellows, interns, fellows, preceptors
19. Program GoalsFor MultiCareAttract top talent to the health system to move the system forward, incorporating current academic theory techniques into the systemDevelop outstanding health system leaders who contribute to important projects throughout the organizationEnhance and expand the culture of learning at MultiCare Provide mentoring opportunities for senior leadersRaises national recognition of MultiCare for masters-level healthcare administratorsIncrease the diversity of leadership at MultiCareFor the FellowLearn about system-wide hospital and ambulatory administration through a variety of projects in operations, strategy, finance, etc.Understand the external factors (regulatory, economic) affecting healthcare todayGain marketable skills for a promising career following the fellowshipAccess opportunities for networking and collaborative learning
20. Past and Current FellowsNameExecutive PreceptorYearGraduate Degree SchoolPosition After FellowshipCurrent LocationCurrent PositionJayden SnyderEVP2020-2021University of IowaMultiCare INWNicolette SlaughterEVP2020-2021Western Governors UniversityMultiCare Puget SoundSam HoltenEVP2020-2021University of WashingtonMultiCare Puget SoundKatie JudsonEVP2019-2020University of California, BerkeleyProgram Manager – MultiCare Connected CareMultiCare Puget SoundProgram Manager – MultiCare Connected CareJoe MillerEVP2019-2020Rice UniversityClinic Manager - RockwoodMultiCare INWClinic Manager - RockwoodAmy WinsorEVP2019-2020Washington State UniversityBusiness Operations Manager – RevenueMultiCare - Mary BridgeBusiness Operations Manager – RevenueSanjit KaurEVP2018-2019University of WashingtonProject Manager – Enterprise Project Management OfficeMultiCare Puget SoundProject Manager – Enterprise Project Management OfficeKate QuigleyEVP2018-2019University of IowaProgram Manager- MultiCare Neuroscience InstituteMultiCare INWProject Manager - RockwoodRobert WhiteEVP2018-2019University of North CarolinaBusiness Consultant- MultiCare Medical AssociatesMultiCare Puget SoundBusiness Consultant- MultiCare Medical AssociatesTaylor RoseEVP2017-2018University of UtahAssistant Administrator- Covington HospitalBozeman HealthAdministrator – Big Sky Medical CenterBen ChaoEVP2017-2018University of WashingtonProgram Manager- Retail Health & Strategic PartnershipsMultiCare Puget SoundDirector – Digital Patient ExperienceConnor LedbetterEVP2017-2018University of WashingtonProgram Manager- HospitalistsSound PhysiciansProgram Manager – Hospitalists
21. Past and Current Fellows Cont’dNameExecutive PreceptorYearGraduate Degree SchoolPosition After FellowshipCurrent LocationCurrent PositionMichelle LeEVP2016-2017Washington State UniversitySr. Marketing Consultant Retail HealthAmazon Worldwide AdvertisingTechnical RecruiterAlbert FrolingEVP2016-2017University of WashingtonApplication Analyst- Supply ChainWashington State Hospital AssociationTechnical ManagerAlex MillerEVP2015-2016University of IowaProgram Manager- Post Acute CareBright HorizonsDirector- Network SolutionsTrina TanEVP2015-2016Yale School of Public HealthProgram Manager- Off Campus EDMultiCare Puget SoundAssistant Administrator- Off Campus EDEmily YuEVP2014-2015University of WashingtonProgram Manager- Virtual HealthProvidence Health & ServicesDirector of Operations- Express CareNick LenardCNE2014-2015University of IowaAssistant Director- Personal Health PartnersDelta Direct CareDirector of Strategy and Business OperationsDavid NielsenStrategy Director2014-2015Washington State UniversityProject ConsultantIntermountain HealthContinuous Improvement ConsultantShea CheneyCNE2013-2014St. Louis UniversityRegional Operations ManagerSeattle Children’sDirector – South Sound ClinicsJennifer ThomasStrategy Director2013-2014University of WashingtonSupervisor- Tacoma Family Medicine Clinic OperationsMultiCare Puget SoundProgram Manager – MultiCare Connected CareHolly BurkeStrategy Director2012-2014Washington State UniversityProject ManagerMultiCare Pulse Heart InstituteVP Provider Enterprise – Pulse Heart InstituteShannon GilbertStrategy Director2010-2011University of WashingtonPractice Leader- ChronicDaVita Kidney CareRegional Operations DirectorLaura BauerStrategy Director2009-2010University of WashingtonResidency ManagerJohn Muir HealthExecutive Director – Women’s Services
22. Previous Fellowship Projects
23. Fellowship Application ProcessGo onto our careers page and in the Search by Job ID field, use the job code: 81478.Fill out the questions and make sure to also include PDF versions of your:Current ResumeCover LetterWhy you want to pursue the MultiCare Fellowship Personal Statement Why you want to work in healthcare administration3 Letters of RecommendationAt least one academic and one professionalCurrent Graduate Transcripts (unofficial accepted)Incomplete applications will NOT be considered
24. Fellowship Application TimelineTimelineAugust 20208/1 – Application opens8/11 – Informational webinar @ 12:00pm (PT)September 20209/9 – Informational webinar @ 4:00pm (PT)9/21 – Application due @ 11:59pm (PT)October 2020Beginning of October – Interviews Round 110/21 – Interviews Round 2 (virtual)Extend contingent offer for top 2 candidatesJune/July 2021Fellowship start date
25. City of TacomaPopulation: 205,00025 minutes to SEATAC 40 minutes to SeattleNamed one of the top 25 most livable cities
26. City of Tacoma
27. Activities- OutdoorsPoint Defiance Park 2nd largest city park in U.S.Mt. Rainier National Park1.5 hours awayOlympic National Park1.5 hours awaySkiing at Crystal1.5 hours awayRails to Trails Hike/Bike PathsCushman TrailChehalis Western TrailYelm Tenino Trail
28. EntertainmentCultural Museum of GlassTacoma Art MuseumAmerica’s Car MuseumRialto & Pantages TheatersWineries & BreweriesSportsTacoma RainiersReign FC (Megan Rapinoe's team!)Tacoma DefianceSeattle Seahawks
29. City of Spokane
30. City of SpokanePopulation: 217,000The Lilac City4 hours to Tacoma
31. Activities- OutdoorsManito ParkRiverside ParkCentennial TrailLake Coeur d'Alene, ID30 minutes awayMt. Spokane1 hour awayPriest Lake, ID2 hours away
32. EntertainmentCultural Northwest Museum of Arts and CultureINB Performing ArtsJundt Art MuseumWineries & BreweriesSportsHoopfestGonzaga Basketball
33. Questions?Sam Holten, Administrative Fellowsjholten@multicare.orgJayden Snyder, Administrative Fellowjwsnyder@multicare.orgNicolette Slaughter, Administrative Fellownlslaughter@multicare.org