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 Pay and Bonus Offer - Consultative Ballot  Pay and Bonus Offer - Consultative Ballot

Pay and Bonus Offer - Consultative Ballot - PowerPoint Presentation

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Pay and Bonus Offer - Consultative Ballot - PPT Presentation

Prepared for April 2012 Background and objectives How the ballot was conducted Voter profile Results Awareness of proposals Attitude to pay Attitude to bonus Attitude to whole package Summary ID: 775943

pay bonus base grades pay bonus base grades voters accord 307 proposals members sign performance higher reasons wanting fair

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Pay and Bonus Offer - Consultative BallotPrepared for:April 2012

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Background and objectivesHow the ballot was conductedVoter profileResultsAwareness of proposalsAttitude to payAttitude to bonusAttitude to whole packageSummary

Contents

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Pay proposals were published on 6

th December2.5% pay-pot for grade A-D; 2.0% for E-GNo increase in pay range for A-C; range for D-G increases by 2%Very little reference to performance assessment; only market rateBonus dependent on performance assessment, announced in MarchGrades A-C: 0-9.5% Grade D: 0-19% Grades E+: devolved to managerAccord now seeking member guidance on negotiation of this offer

Context

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How the ballot was conducted

25,126 Accord members were eligible to vote in this ballot4,307 valid responses received; a turnout of 17%, lower than previous years, despite efforts to improve turnoutApproachAn introductory e-mail sent to all members with valid e-mail addresses to:alert them to the upcoming consultationensure email addresses were correctMembers received either a letter (6,041) or e-mail (19,085) with voting instructions on accessing the secure ERS website using PINs to prevent abuseReminder e-mails sent by both Accord and ERS (latter targeted non-voters)Accord also sent out a text reminder to non-votersFieldwork dates: 9th – 31st March; fieldwork delayed this year to assess opinion of full pay and bonus proposals

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Method

SentReceivedTurnoutOverall25,1264,30717.1%Post6,0413045.0%E-mail19,0854,00321.0%Home E-mail11,1161,50913.6%Work E-mail7,9692,49431.3%

Turnout higher among those receiving emails, particularly at work

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ABCDEFGGenderMale 25%34%46%54%64%Female75%66%54%46%36%StatusFull time57%79%87%91%95%Part time38%20%11%9%5%Length of service5 yrs or less22%8%5%6%1%6-1024%25%21%18%10%11-1516%24%24%20%15%16-2010%12%15%14%17%21+27%29%34%42%56%

Voter profile: AB grades more likely to be female, part time and newer employees

Base: all voters (4,307)

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Who voted

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Base: All members (25,126) and all voters (4,307)

Older, male members, more likely to vote

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VotersMembersNumbersGenderMale161437%31%Female269363%69%Age30 or less57713%29%31-40117027%26%41-50160637%27%51-6087220%15%61+722%2%No information10*

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Base: All members (25,126) and all voters (4,307)

Longer serving members and those in Group Ops more likely to vote

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VotersMembersNumbersLength of serviceLess than 5 years55013%25%6 - 10 years94322%26%11 - 15 years83519%17%16 - 20 years53612%9%21+141333%21%Not given301%2%DivisionRetail236155%64%Wholesale932%2%Group Ops103324%18%Group Exec48011%7%Insurance2005%6%Wealth & Int.1133%2%Not given271%2%

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Base: All members (25,126) and all voters (4,307)

Higher grades, full timers more likely to vote

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VotersMembersNumbersGradeAB176941%57%C80319%16%D67116%11%E74217%10%FG2817%4%No information411%StatusFull time318874%67%Part time99423%26%Maternity leave351%2%Young13*2%Other772%3%

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74% of members are good/top performers; would have seen reflection in pay in previous years

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Q10: What was your most recent appraisal rating? Q9: Which pay zone are you in?Base: All voters (4,307)

%

30% of voters do not know which pay zone they are in; factor which will influence pay

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Awareness of proposals

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Base: All (4,307)

87% of members understand the proposals and their implications

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Awareness lowest in retail (82%) and AB grades (80%)

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Attitudes to pay

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2011 Q2 Taking everything into account should Accord sign an agreement to implement the bank’s pay proposals2012 Q2 Do you think Accord should sign an agreement on the Bank’s pay proposals for 2012 Base: All voters (2012 4,307; 2011 7,085)

In 2012 34% of voters said Account should sign an agreement to implement the bank’s pay proposals; lower than in 2011 (49%)

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Opposition to signing highest in retail (75%) and AB grades (80%)

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Q3a Which of the following best describes your reasons?Base: those not wanting Accord to sign pay proposals (2,810)

Main reason for not wanting Accord to accept pay proposals is size of pay pot

; no link to individual performance assessment

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Q3a Which of the following best describes your reasons?Base: those not wanting Accord to sign pay proposals (2,810)

Issues affecting those on lower pay zones and grades

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Q3a Which of the following best describes your reasons?Base: those not wanting Accord to sign pay proposals (2,810)

Issues affecting high performers and higher grades

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Attitudes to bonus

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Base: All voters (4,307)

44% of members say bonus is less than expected

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Opinion divided as to whether bonus is fair

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Base: All voters (4,307)

Who thinks bonus is less than expected and not fair

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Q6a Which of the following best describes your reasons?Base: those saying bonus not fair (2,165)

Main reason given for thinking bonus is unfair is that it does not reflect individual’s performance in 2011

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Q3a Which of the following best describes your reasons?Base: those not wanting Accord to sign pay proposals (2,810)

Reasons for thinking bonus unfair

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Attitudes to total package

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Q7Base: all voters (4,307)

38% say total package poor in current economic climate; particularly high among AB grades

Those more likely to say poor: AB grades (51%), over max pay zone (43%), developing performer (48%),part time (46%), 61+

yrs (56%)

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Summary

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Summary

Turnout lower for this ballot than in previous years65% opposed to Accord signing pay agreement; higher than last year. Retail and AB grades most opposedSize of pay pot main reason for being opposed (57%); followed by no link to individual performance assessment (52%)50% say bonus not fair; 44% say it’s less than expected. A,B andC grades and retail/wholesale less positive about bonusIndividual’s performance not reflected in bonus main reason for saying bonus not fair (particularly higher grades). C grade more likely to say bonus unfair because bonus payable is too low compared to higher grades38% say total package is poor even in current economic climate, particularly among AB grades

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Project Director

Cynthia PintoDirector and Head of ResearchDirect line: 020 8829 8409Switchboard: 020 8365 8909Cynthia.Pinto@electoralreform.co.uk

Project ManagerTim RobinsonResearch ExecutiveDirect line: 020 8829 8412Switchboard: 020 8365 8909Tim.Robinson@electoralreform.co.uk

Contact Details

This report has been written to meet the requirements of ISO 20252, the International Standard for Market Research.