We will wear these throughout the presentation PreSession Survey Please go to httpwwwsurveymonkeycoms PH2FCNX to complete the presession survey Better Serving the ELAC Population in Libraries Across our State ID: 569074
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Slide1
Please put on your gloves
We will wear these throughout the presentation.Slide2
Pre-Session Survey
Please go to
http://www.surveymonkey.com/s/PH2FCNXto complete the pre-session survey. Slide3
Better Serving the ELAC Population in Libraries Across our State
Michelle Blank, LaGrange Co. Public Library
michelle.blank@lagrange.lib.in.us
A Library for Every UserSlide4
This project is made possible by a grant from the U.S. Institute
of Museum and Library Services, administered by the Indiana State Library.Slide5
A Library for Every User
Ranganathan’s Five Laws of
Library Science
Books are for use.
Every reader his [or her] book.
Every book its reader.
Save the time of the reader.
The library is a growing organism.Slide6
Objectives
Heighten awareness concerning the existence and scope of the extra-legally, ably-challenged (ELAC) population.
Foster greater empathy for the extra-legally, ably-challenged (ELAC) population through the use of the experiential empathy lab and other activities.
Introduce the principles of universal access and universal design, and inform of resources for further research into these principles. Slide7
Accessible Libraries for All
http://www.projectalfa.slis.ua.edu
F
ounded on a philosophy of universal access
M
ove from a legal definition of disability to a more inclusive definition that embraces persons with mild to moderate impairments
C
ouched in international definitions of disability that are informed by social and cultural conditions rather than limited by medical qualification Slide8
So…What Is ELAC?
…and are you one?
Activity:
By show of hands, are you ELAC?Slide9
ELAC
Project ALFA personnel refer to persons with mild to moderate impairments as the extra-legally ably-challenged (ELAC) population
.
Hidden Disabilities
Aging PopulationSlide10
Hidden disabilities
are all around us…
…and inside us!
Activity: In groups of three (
ish
) brainstorm a list of as many hidden disabilities as you can. Slide11
ADHD/ ADD
Ageusia
Agoraphobia
AIDS/ HIV
Alcoholism
Allergy
Anosmia
Antisocial
Anxiety Disorders
Arachnoiditis
Arthritis
Asperger
Syndrome
Asthma
Avoidant
Bipolar Disorder
Blurred Vision
Borderline
Brain Injuries
Cancer
Cataracts
Charcot-Marie-Tooth disease
Chronic Dizziness
Chronic Epstein-Barr Virus
Chronic Fatigue
Chronic Illness
Hidden DisabilitiesSlide12
Chronic Migraines
Chronic Musculoskeletal Pain
Chronic Pain
Circadian Rhythm Sleep Disorders
Coeliac Disease
Cognitive Disabilities
Color Blindness
Communication Disorder
Crohn's
Disease
Deafness
Degenerative Disc Disease
Dementia
Depression
Diabetes
Drug Addiction
Dyscalula
Dysgraphia
Dyslexia
Emphysema
Epilepsy
Fibromyalgia
Food Allergies
Fructose
Malabsorption
Gastrointestinal Disorders
Headaches
The List Goes On…Slide13
Hearing Impairment
Heart Conditions
Heart Disease
Hemophilia
Hepatitis
Hereditary Fructose Intolerance
Histrionic
Hyperhidrosis
Hypertension
Hypoglycemia
Inflammatory Bowel Disease
Interstitial Cystitis
Irritable Bowel Syndrome
Kidney Failure
Klippel-Trenaunay
Webber Syndrome
Lactose Intolerance
Learning Disabilities
Lung Disease
Lupus
Lyme Disease
Mental Retardation
Metabolic Syndrome
Migraine
Multiple Chemical Sensitivity
…and on…Slide14
Multiple Sclerosis
Obsessive-Compulsive Disorder
Panic Disorder
Paranoid
Paraplegia
Prader
Willi
Personality Disorders
Phobias (heights, water, dark, etc.)
Post-Traumatic Stress Disorder
Primary Immunodeficiency
Psychiatric Disabilities
Quadriplegia
Reflex Sympathetic Dystrophy
Renal failure
Repetitive stress injuries
Respiratory Disabilities
Rheumatoid arthritis
Schizoid
Schizophrenia
Schizotypal
…and on…Slide15
Scleroderma
Seasonal Affective Disorder
Sickle Cell Disease
Sleep Disorders
Somatosensory Deficit
Speech impairment
Stress
Temporomandibular Joint Disorder
Thyroid Disorder
Tourette Syndrome
Transverse Myelitis
Traumatic Brain Injury
Ulcerative Colitis
Vertigo
Vision Problems
….
….
….
http://askjan.org/media/atoz.htm
…and on…Slide16
I Need a Volunteer!
Photo by By Peter Mountain, Warner Bros.Slide17
Hidden Disability: CataractsSlide18
Hidden Disability- Cataracts
22 Million Americans over the age of 40 have cataracts
O
ver 50% of all persons over age 80 suffer with cataracts
1200-1600 children will be born each year with congenital cataracts
www.aao.org/newsroom/press.../Eye-Health-Statistics-June-2009.pdf
http://
www.health.state.mn.us
/
divs
/
fh
/
mcshn
/
bd
/
cataract.htmSlide19
Hidden Disability- Neuropathy
Affects over 20 million people; 1 in 15 Americans
Includes:
Alzheimer’s
Epilepsy and other Seizure Disorders
Arthritis and RA
Multiple Sclerosis
AIDS/ HIV
Parkinson’s Disease
Nerve Disorders and Damages
http://
www.handsfeetheart.org
/
Neuropathy_Facts.html
www.aao.org/newsroom/press.../Eye-Health-Statistics-June-2009.pdf
http://
www.health.state.mn.us
/
divs
/
fh
/
mcshn
/
bd
/
cataract.htmSlide20
Hidden Disability- Neuropathy
Types of Nerves
Motor- Weakness, impaired mobility and motor skills
Sensory- Numbness, tingling, burning
Autonomic- Unstable automatic functions
http
://www.handsfeetheart.org/
Neuropathy_Facts.html
Activity: Everyone put on your latex gloves (unless you’re allergic- hidden disability).Slide21
Hidden Disability- Attitudes
Activity: In those groups of three (
ish
) discuss some attitudes that may be prevalent in and about people with hidden disabilities.
Inferiority
Pity
Hero
Ignorance
Spread effect
Stereotypes
Backlash
Denial
FearSlide22
Hidden Disabilities- Recognition
Frequent requests to have information repeated
Difficulty paying attention
Confusion
Difficulty following directions
Impulsive behavior
Sudden changes in mood
Shortness of breath
Significant fatigue
Difficulty sitting still or standing for long periods
Sudden weight loss or gain
Frequent medical appointments or treatmentsSlide23
Just for fun
Slide24
ELAC Among Our Aging Population
T
he Staggering
N
umbersSlide25
Statistics on our Aging Population
The population aged 65 and older increased from 35 million in 2000 to 40 million in 2010 (a 15% increase). It is expected to grow to 55 million in 2020 (a 35% increase for that decade).
Over one in every eight, or 13.1% of the population, is an older American.
In 2010, 37% of older persons reported some type of disability, such as difficulty hearing, decreased vision, mobility, or self-care
http://
www.aoa.gov
/
AoARoot
/
Aging_Statistics
/
index.aspxSlide26
Disabilities Associated with Aging-
Vision Loss
17% of people over age 45 have visual impairment- that’s 1 in 6 people!
121 million people over 45 in the US
Do the math…more than 20 million people over age 45 have visual impairment
94% of adults with self-reported vision loss did not receive any form of vision rehabilitationSlide27
I Need Another Tribute…
I Mean, Volunteer!Slide28
Disabilities Associated with Aging- GlaucomaSlide29
Disabilities Associated with Aging- Glaucoma
2.3 Million Americans over the age of 40 have glaucoma
Leading cause of blindness
No cure!
www.aao.org/newsroom/press.../Eye-Health-Statistics-June-2009.pdf
http://
www.glaucoma.org
/glaucoma/glaucoma-facts-and-
stats.phpSlide30
Disabilities Associated with Aging-
Hearing Loss
Hearing loss is one of the most common conditions affecting older adults.
Approximately 17 percent, or 36 million, of American adults say that they have some degree of hearing loss.
Roughly one-third of Americans 65 to 74 years of age and 47 percent of those 75 and older have hearing loss.
http://
nihseniorhealth.gov
/
hearingloss
/
hearinglossdefined
/01.htmlSlide31
Disabilities Associated with Aging-
Hearing Loss\
Men are more likely to experience hearing loss than women.
http://
nihseniorhealth.gov
/
hearingloss
/
hearinglossdefined
/01.html
Activity: Everyone gently place one-half of your cotton ball in each ear, find a partner, and conduct a mock reference interview with one person playing the patron and the other playing the librarian.Slide32
“…vision loss is often
feared more than other age-related physical impairments because it tends to be associated with a state of complete dependency and
helplessness”
Disabilities Associated with Aging- AttitudesSlide33
Disabilities Associated with Aging-
Attitudes
Activity: Brainstorm with some colleagues what types of attitudes may be specific to the aged among the ELAC population.
Important Tip: Family members are also affected when someone close to them becomes impaired.Slide34
The Need:
Universal access expands the traditional definition of disability as defined by the Americans with Disabilities Act (ADA), which limits focus to persons with severe impairments, to incorporate disruptive conditions that impact information
access.
Universal AccessSlide35
Universal Design
We’ve seen the need, so where do we turn for help?Slide36
Universal Design- What is it?
Universal design (UD) means that rather than designing your facility and services for the average user, you design them for people with a broad range of abilities, disabilities, and other characteristics—such as age, reading ability, learning style, language, culture, and others. Keep in mind
that…visitors may
have learning disabilities or visual, speech, hearing, and mobility impairments. Making your library accessible to them will make it more usable by everyone and minimize the need for special accommodations for those who use your
services.
http
://
www.washington.edu
/
doit
/Brochures/Academics/
equal_access_lib.htmlSlide37
Universal Design- Basic Principles
Equitable Use
Flexibility in Use
Simple and Intuitive
Perceptible Information
Tolerance for Error
Low Physical Effort
Size and Space for Approach and UseSlide38
Universal Design- Outcomes
E
nsure
that everyone feels welcome, and can:
Get
to the library facility and maneuver within
it
Communicate
effectively with support
staff
Access
printed materials and electronic
resources
Fully
participate in events and other
activities
http://
www.washington.edu
/
doit
/Brochures/Academics/
equal_access_lib.htmlSlide39
Universal Design- Facility
Lighting- adequate in all areas
Aisle width
Wheelchairs
Scooters
Walkers
Seating within stacks
Shelving height
Signage
Font Size
ClaritySlide40
Universal Design- Equipment
Dedicate at least one computer
workstation as accessible
Screen Magnifier
Alternative Mouse/ Keyboard
Accessible OPAC
Height
WidthSlide41
ASSISTIVE TECHNOLOGIESSlide42
Universal Design- Equipment
Assistive/Adaptive Software and Devices
JAWS
CCTV
Enable assistive features on existing computers
Screen Magnifier
Mouse/ Keyboard Settings
Sticky Keys
Voice Over
Display ColorSlide43
Universal Design- Equipment
The blue arrow points to the ‘Universal Access’ option which allows the user to enable accessibility features.Slide44
Universal Design- Equipment
Under the ‘Seeing’ tab are
VoiceOver
, Zoom, and Display optionsSlide45
Universal Design- Equipment
The ‘Options’ button under ‘Zoom’ allows for choosing details when using the screen magnifier.Slide46
Universal Design- Equipment
Under the ‘Hearing’ tab are options for sound alerts and screen flash.Slide47
Universal Design- Equipment
Under the ‘Keyboard’ tab the user can change Sticky Keys and Slow Keys. Slide48
Universal Design- Equipment
Under the ‘Mouse &
Trackpad
’ tab changes can be made to the speed of the
trackpad
and the size of the cursor.Slide49
Universal Design- Collection
Large Print/ Accessible Print
Audio Books
eBooks/ Digital Materials
Collaboration with state or local special libraries
Indiana Talking Book and Braille Library- http://www.in.gov/library/tbbl.htmSlide50
Universal Design- Web
Color Use
Font Size
Text Alternative/ Captioning
Tabbing
Cascading Style Sheet
Layout
Web Accessibility Initiative- http://www.w3.org/WAI/Slide51
Universal Design- Collaboration
Library for the Blind and Physically Handicapped
Local Agencies
Nutrition
Health
Adult Education
Local Assisted Living and Retirement Communities
Elementary and High SchoolSlide52
Universal Design- Staff
THIS IS KEY!!!
Enabling assistive features on existing technology
Knowing what assistance is available inside the library and through outside agencies
Understanding the issues faced by those in the ELAC populationSlide53
Universal Design- Staff
Resources
http
://www.washington.edu/doit/Brochures/Academics/
equal_access_lib.html
http://www.universaldesign.com
/
Project ALFA:
www.projectalfa.slis.ua.eduSlide54
Common Ground Through a Shift in Perspective
Common Ground Through a Shift in PerspectiveSlide55
References
2010 Census Briefs
.
Howden
, Lindsey M. and Julie A. Meyer. May 2011
Module 3: Sensory Changes and Communication
. Gould, Elaine.
The New World of Accessible Editions for Older Adults.
Stephen, Chris.
APLIS
, 22: 120-127, 2009
The Role of Organization in Reaching Older Adults About Vision Loss
.
Sussman-Skalka
, Carol J.
Educational Gerontology
, 32: 297–306, 2006
Smart Technology for Aging, Disability, and Independence
. Mann, William C. (
ed
). 2005Slide56
References
Anonymous. (February 10, 2012).
Sensory substitution. From Wikipedia, the free encyclopedia.
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Big Keys Plus Keyboard--Patterson Medical - aids to daily living.
Retrieved 3/25/2012, from
http://www.pattersonmedical.com/app.aspx?cmd=get_product&id=47862
Castro, J.
A vibrating glove that actually enhances your sense of touch.
August 8, 2012. Retrieved 3/25/2012, from
http://blogs.discovermagazine.com/80beats/2011/08/08/a-vibrating-glove-that-actually-enhances-your-sense-of-touch/
Chester numeric keypad - Chester Creek Technologies.
Retrieved 3/25/2012, from
http://www.chestercreek.com/NumericKeypad.htmlSlide57
References
Clark, M. C.,
Foos
, P. W. &
Faucher
, M. H. (1995). You can touch this: Simulation exercises for aging and disability.
Educational Gerontology, 21
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Computer keyboard Key Guard - Chester Creek Technologies.
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http://www.chestercreek.com/KeyGuard.html
Craig, J. C., &
Rollman
, G. B. (1999).
Somesthesis
.
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Dhruv
, N. T.,
Niemi
, J. B., Harry, J. D.,
Lipsitz
, L. A., & Collins, J. J. (April 2002). Enhancing tactile sensation in older adults with electrical noise stimulation.
NeuroReport
, 13(5), 597-600. Retrieved 3/25/2012, from http://www.bu.edu/abl/pdf/dhruv2002.pdf Doro Handle Easy Cell Phone--Patterson Medical - aids to daily living. Retrieved 3/25/2012, from
http://www.pattersonmedical.com/app.aspx?cmd=get_product&id=312573
Slide58
References
Evoluent
VerticalMouse
.
Retrieved 3/25/2012, from
http://www.evoluent.com/vm4r.htm
Kemmet
, D., &
Brotherson
, S. (September 2008).
Making sense of sensory losses as we age--childhood, adulthood,
elderhood
?
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Kurita, Y., Shinohara, M. & Ueda, J. (2011).
Wearable sensorimotor enhancer for a fingertip based on stochastic resonance.
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Legge
, G. E., Madison, C., Vaughn, B. N., Cheong, A. M. Y., & Miller, J. C. (2008). Retention of high tactile acuity throughout the life span in blindness.
Attention, Perception and Psychophysics (Pre-2011), 70
(8), 1471-88. Retrieved 3/25/2012, from
http://search.proquest.com/docview/204205820?accountid=14472Slide59
References
Müller, G., Richter, R. A.,
Weisbrod
, S., &
Klingberg
, F. (1992). Impaired tactile pattern recognition in the early stage of primary degenerative dementia compared with normal aging.
Archives of Gerontology and Geriatrics, 14
(3), 215-225. doi:10.1016/0167-4943(92)90022-V
Nuance - Dragon NaturallySpeaking 11.5---what's new.
Retrieved 3/25/2012, from
http://www.nuance.com/for-business/by-product/dragon/product-resources/whats-new-version-11/index.htm
Pabon
, S.,
Sotgiu
, E.,
Leonardi
, R.,
Brancolini
, C., Portillo-Rodriguez, O. &
Frisoli
, A., et al.
A data-glove with
vibro
-tactile stimulators for virtual social interaction and rehabilitation. In Presence 2007.
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et
al.pdf
SAM-trackball for PC--Patterson Medical - aids to daily living.
Retrieved 3/25/2012, from
http://www.pattersonmedical.com/app.aspx?cmd=get_product&id=82927
Slide60
References
Tremblay, F.,
Mireault
, A.,
Létourneau
, J.,
Pierrat
, A., &
Bourrassa
, S. (2002). Tactile perception and manual dexterity in computer users.
Somatosensory & Motor Research, 19
(2), 101-108. doi:10.1080/08990220120113066
Viau
, A.,
Najm
, M., Chapman, C. E., & Levin, M. F. (2005). Effect of tactile feedback on movement speed and precision during work-related tasks using a computer mouse.
Human Factors, 47
(4), 816-26. Retrieved 3/25/2012, from
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What is haptic interface? - A word definition from the
webopedia
computer dictionary.
Retrieved 3/25/2012, from
http://www.webopedia.com/TERM/H/haptic_interface.html
What is haptic? - A word definition from the
webopedia
computer dictionary.
Retrieved 3/25/2012, from
http://www.webopedia.com/TERM/H/haptic.html
What is kinesthetic haptic interfaces? - A word definition from the
webopedia computer dictionary. Retrieved 3/25/2012, from http://www.webopedia.com/TERM/K/Kinesthetic_Haptic_Interfaces.html Slide61
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Ogasa
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, Y., Abe, K., & Wu, J. (2010). Decline of human tactile angle discrimination in patients with mild cognitive impairment and Alzheimer's disease.
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Carnahan, R. & Parker, S. (2002, March).
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). Technology training for the older population. Retrieved from http://
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American
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/toolkits/
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Angell
, Katelyn. "Boom or Bust: The Need for Senior Services Librarians."
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Bundy
, Alan. "Community Critical: Australian Public Libraries Serving Seniors."
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Danforth
, Liz. (2010).
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Emy
, N. D. (2010). Baby boomers and the United States public library system
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Library Hi Tech, 28(4), 605-616. doi: 10.1108/07378831011096268. Google Scholar. Web. 10 July 2012. Online.
Hughes, Tiffany F. (2010). Promotion of cognitive health through cognitive activity in the aging population. PubMed February 1; 6(1): 111–121. Google Scholar. Web 10 July 2012. Online.
Slide63
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The Library Services to an Aging Population Committee of the Management and User Services Section of the ALA. "Guidelines for Library and Information Services to Older Adults."
Reference & User Services Quarterly
48.2 (2008): 209-12. Online.
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,
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O.
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. (2009).
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Mann, William C. (
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). (2005).
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. Print.
McDermott, Irene E. "Silver Tech: Software and Gadgets for Seniors."
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Novak, Mark. (2009).
Issues in aging.
Boston, MA; Pearson Education, Inc. Print.
O’Brien, Philip. (2011). Is your library accessible? Providing equal access to your historic building can spur other crucial updates.
Library Journal
15 Sept: S9+.
Academic OneFile. Web. 14 July 2012. Online. Slide64
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Palmer, Serenity, David Piper, and Bo Xie. (2009). Services to older adults: preliminary findings from three Maryland public libraries.
Journal of Education for Library and Information Science
50.2: 107+.
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. Web. 14 July 2012. Online.
Schull
,
Diantha
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Sloan, Margaret. "Developing a Good Practice Guide on Library Services for Older People."
Australian Public Libraries and Information Services
22.2 (2009): 48-57. Online.
Stephen, Chris. (2009). The new world of accessible editions for older adults
. APLIS
, 22: 120-127. Web. 10 July 2012. Online.
Vandenbark
, R. Todd. "Tending a Wild Garden: Library Web Design for Persons with Disabilities."
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29.1 (2010): 23-29. Online.
Xie, Bo, and Julie M.
Bugg
. (2009). Public library computer training for older adults to access high-quality Internet health information.
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Slide65
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Xie, B. (2011). Older adults, e-health literacy, and collaborative learning: An experimental study.
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,
62
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Google Scholar.
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All Project ALFA Fellows work together to advance the cause of accessible libraries for all.
Specific collaboration with the following must be recognized:
Leigh Anderson
Michelle Mather
Kara Riley
Riva Wharton
AcknowledgmentsSlide66
Final Assessment
Please go to
http://www.surveymonkey.com/s/PBH6TQ9
to complete the final assessment.