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Call 2017Certificate Computer TechnicalHelp Desk Support CERTCOMPSUPPORTCERTCOMPHELPDESK9nrollment by wegistraon TypeoutReadmitTransferFirstFirsttime new to college Transfer new to Bergen origina ID: 884603

student support colleague source support student source colleague system information includes desk call cert comp 2017 years enrolled students

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1 trogram 5ashboard Call 2017 Certificate
trogram 5ashboard Call 2017 Certificate, Computer Technical/Help Desk Support (CERT.COMP.SUPPORT/ CERT.COMP.HELP.DESK) 9nrollment by wegistraƟon Type out/Readmit Transfer First Firsttime = new to college Transfer = new to Bergen (originally enrolled at different institution) out/Readmit = not enrolled in previous semester Continuing = enrolled in previous semester Source: Colleague Student Information System This is a profile of the /erƟficate, /omputer Technical/Ielp 5esk Support (/9wT./hat.SUtthwT/ /9wT./hat.I9[t.59SY)program as of Call 2017. The purpose of this document is to highlight the program's enrollment, demographics and outcomes. 9nrollment informaƟon includes enrollment by aƩendance, enrollment by registraƟon type, credits enrolled by aƩendance, and enrollment by gender and race/ethnicity. hutcomes informaƟon includes retenƟon rates, graduaƟon rates, degrees awarded by race/ethnicity and job growth projecƟons for target occupaƟons. 9nrollment by AƩendance Cull Time tart Time Fall 2014Fall 2015Fall 2016Fall 2017 Source: Colleague Student Information System /redits 9nrolled by AƩendance Cull Time tart Time Fall 2014Fall 2015Fall 2016Fall 2017 Source: Colleague Student Information System 9nrollment by Dender & wace/9thnicity, Call 2017 Cemale aale Unknown "Other" category includes American Indian/Alaskan Natives, Hawaiian/Pacific Islanders, and studentswho reported two or moreraces. Source: Colleague Student Information System trogram 5ashboard Call 2017 Certificate, Computer Technical/Help Desk Support (

2 CERT.COMP.SUPPORT/ CERT.COMP.HELP.DESK)
CERT.COMP.SUPPORT/ CERT.COMP.HELP.DESK) bextYear wetenƟon wate, Call 2016 NextTerm Retention Rate includes FirstTime, FullTime, DegreeSeeking Students in who reenrolled at BCC in the following fall term. Students are considered retained if they enrolled at BCC even if they changed their program. Source: Colleague Student Information System DraduaƟon and Transfer wate, CT5S for 2014 Call Draduated (within 3 years) Transferred (within 3 years) beither Draduated or Transferred (within 3 years) Certificate, Computer Technical/Help Desk Support (CERT.COMP.SUPPORT/CERT.COMP.HELP.DESK) Graduation Rate includes FirstTime, FullTime, DegreeSeeking Students in FTDS for 2014 who graduated in 3 years. Transfer Rate includes FirstTime, FullTime, Degree Seeking Students in [Grad Cohort Year] who transferred without graduating in 3 years. Source: Colleague Student Information System and National Student Clearinghouse Draduates by wace/9thnicity Total The “Other” category includes American Indian/Alaska Natives, Hawaiian/Pacific Islanders, and students who reported two or more races. If there wereno graduates of a given race/ ethnicity, no bar is displayed for that group. Source: Colleague Student Information System Wob Drowth and Salary wange for Target hccupaƟons Year Wobs tlus 10 Yr Wobs % /hange 10 Year Wob hccupaƟon Avg 25 tercenƟle hccupaƟon Avg 75 trecenƟle /omputer betwork Support Specialists (15 /omputer User Support Specialists (15 /omputer, Automated Teller, and hffice aachine wepairers (49 Source: EMSI Economic Modeling, NJ Dept. of Labo

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