August 26 2014 Colorado Talking Book Library Denver CO Library Research Service Staff 2 Nicolle Steffen Director Linda Hofschire Research Analyst Meghan Wanucha Research Assistant Please ID: 782389
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Slide1
Welcome to thePublic Library Annual Report Review Meeting
August 26, 2014
Colorado
Talking Book Library
Denver,
CO
Slide2Library Research Service Staff
2
Nicolle Steffen
Director
Linda Hofschire
Research Analyst
Meghan Wanucha
Research Assistant
Slide3Please introduce yourself and
share your library’s primary e-book and e-magazine delivery
system
(e.g., Overdrive, Zinio, Freegal).
Introductions3
Slide4Provide an opportunity for public library staff and stakeholders to share their perspective on the PLAR reporting process with LRS staff and each other, identifying…
what works well
what needs improvement
what needs to be added/removed
future needs/challenges
Meeting Objectives4
Slide5Public Library Annual Report (PLAR)
Data Elements
National:
Public Library Survey (
PLS)State Local Annual January – March reporting periodApril – September edit check cycle
Fall – state data finalized5
Slide6PLAR Reporting Cycle
6
National Statistics published by Institute for Museum & Library Services
(IMLS)
Public Libraries
State Library
State
Library
Census
Statistical Reports published on LRS.org
Slide77
Slide8Wireless Sessions – Annually
Definition: Report the number of wireless sessions provided by the library wireless service annually.
Technology Measures
8
Slide99
Slide10Virtual Visits – Number of unique visitors to library's
website
Definition: Unique
visitors is the number of inferred individual people as determined by IP address (filtered for spiders and robots), within a designated reporting timeframe, with activity consisting of one or more visits to a site. Each individual is counted only once in the unique visitor measure for the reporting period, in this case, a month.
Number of unique visitors to library's website should be calculated by summing the number of unique visitors for each month to get the annual total.
Definition adapted from: Web Analytics Association; Web Analytics Definitions - Version 4.0; Authors: Jason Burby, Angie Brown & WAA Standards
CommitteeTechnology Measures
10
Slide11What is the best measure of virtual visits?
Unique visits versus total visits
Other measures
Technology Measures
11
Slide1210 minute break
Slide1313
E-Books
Definition
: E-books are digital documents (including those digitized by the library), licensed or not, where searchable text is prevalent, and which can be seen in analogy to a printed book (monograph). Include non-serial government documents. E-books are loaned to users on portable devices (e-book readers) or by transmitting the contents to the user’s personal computer for a
limited time. Include e-books held locally and remote e-books for which permanent or temporary access rights have been acquired. Report the number of physical or electronic units, including duplicates, for all outlets.
Report the number of units. Report only items the library has selected as part of the collection
exclude public domain/un-copyrighted e-books that have unlimited access. Colorado libraries that have added Project Gutenberg titles and MARC records to their OPAC should continue to include these titles in their count of e-books.
Slide14Why is this hard?E-book data collection & reporting issues…
Consistency
Comparability
Accuracy
RepresentativenessE-Resources
14
Slide15Counting E-Book resourcesConsortium versus library purchases
Freading
Zinio
Freegal
Library created and/or owned contentOtherE-Resources
15
Slide16Miscellaneous Issues
&
Parking
Lot Discussions
Public Library Annual Report (PLAR)
16
Slide1730 minute lunch break
Slide18Does your library have a Makerspace?
How do you measure its use and impact?
Welcome Back
18
Slide19Makerspace Definition
Usage
Impact
Meeting
RoomUsageReportingOther
Library As Place
19
Slide20OutletsReporting non-traditional outlets
& usage
Other
Library As Place
20
Slide2110 minute break
Slide22Reference Transactions
Definition, Part 1: Reference transactions are
information consultations in which library staff recommend, interpret, evaluate, and/or use information resources to help others to meet particular information needs.
A reference transaction includes information and referral service as well as unscheduled individual instruction and assistance in using information sources (including web sites and computer-assisted instruction). Count Readers Advisory questions as reference transactions.
Information sources include (a) printed and non-printed material; (b) machine-readable databases (including computer-assisted instruction); (c) the library's own catalogs and other holdings records; (d) other libraries and institutions through communication or referral; and (e) persons both inside and outside the library.
Reference & Beyond
22
Slide23Reference Transactions Definition, Part 2:When a staff member uses information gained from previous use of information sources to answer a question, the transaction is reported as a reference transaction even if the source is not consulted again.
If a contact includes both reference and directional services, it should be reported as one reference transaction. Duration should not be an element in determining whether a transaction is a reference transaction.
NOTE: It is essential that libraries do not include directional transactions
in the report of reference transactions. Directional transactions include giving instruction for locating staff, library users, or physical features within the library. Examples of directional transactions include, “Where is the reference librarian? Where is Susan Smith? Where is the rest room? Where are the 600s? Can you help me make a photocopy?”
Reference & Beyond
23
Slide24Technology help versus reference transactionsOne-to-one help; "Book a
Librarian“
Outreach
; “Visiting Librarian”
OtherReference & Beyond24
Slide25Miscellaneous Issues & Parking Lot DiscussionsResearch Institute for Public Libraries (RIPL)
Edge
Initiative
Plus/Delta
Related Topics & Wrap-up
25
Slide26LRS.orgColorado Public Library Statistics and
Profiles:
http://www.lrs.org/data-tools/public-libraries/annual-statistics
/
IMLS: Public Libraries in the United States Survey (PLS):http://www.imls.gov/research/public_libraries_in_the_united_states_survey.aspx
Research Institute for Public Libraries (RIPL):
http://ripl.lrs.org/
Resources
26
Slide27Library Research Service StaffNicolle Steffen, MLIS, Director
303-866-6927
steffen_n@cde.state.co.us
Linda Hofschire, MLIS, PhD, Research Analyst303-866-6827hofschire_l@cde.state.co.usMeghan Wanucha, MLIS, Research Assistant303-866-6787
wanucha_m@cde.state.co.usDave Hodgins, MLIS, Data Coordinator and Web Developer
303-866-6904hodgins_d@cde.state.co.us
Contacts27