niki.ai It’s that simple! - Description

NIKIAI A CHATBASED UNIFIED TRANSACTIONAL INTERFACE TATA AIG BUSINESS PROPOSAL 2 PRODUCT VISION MISSION Enable onetoone sales at scale To be the layer of interaction between brands and consumers ID: 648106 Download Presentation

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niki.ai It’s that simple!

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NIKI.AI. – A CHAT-BASED UNIFIED TRANSACTIONAL INTERFACE. TATA AIG – BUSINESS PROPOSAL . 2. PRODUCT. VISION. MISSION. Enable one-to-one sales at scale. To be the layer of interaction between brands and consumers.

Tags : chat niki platform insurance niki chat insurance platform sdk amp sales founder users iit based messenger interface experience highlights
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niki.ai It’s that simple!






Presentation on theme: "niki.ai It’s that simple!"— Presentation transcript:

Slide1

niki.ai

It’s that simple!

NIKI.AI

– A CHAT-BASED UNIFIED TRANSACTIONAL INTERFACE

TATA AIG – BUSINESS PROPOSAL Slide2

2

PRODUCT

VISION

MISSION

Enable one-to-one sales at scale

To be the layer of interaction between brands and consumers

AI based bot to facilitate sales through a single chat interface

27.5%

Conversion Rate

100,000

+

USERS

50+

BRANDS ASSOCIATED

niki.ai – INTRODUCTION

WHAT DEFINES US?

*Substantially higher conversion than traditional web/app interface ~ <2

%

48

mins

AVG TIME SPENT ON MESSAGING PER USER PER DAY ~40%

0.8 USD

AVERAGE COST OF PROCESSING A CALLSlide3

niki.ai

WHAT DEFINES US?

NIKI - HIGHLIGHTS

Unique AI capabilities to solve the discovery related concerns in E-Commerce

Discovery Made Easy

Provide an end-to-end experience coupled with personalized recommendations

Transactions Made Easy

Experience built on state-pf-the-art NLP and Machine Learning Techniques

Advanced AI Capabilities

Based on Instant Messaging as a Platform of interaction

Instant Messaging

Can be extended into any platform – web/app integrations, social media channels, , OS, OEMs,

etc

Platform Independent

Niki.ai

ONE STOP SOLUTION - AI POWERED CHATBOT FOR COMMERCE WITH 40+ MERCHANT INTEGRATIONSSlide4

4

THE PROBLEM

HOW CAN INSURANCE COMPANIES ENABLE ONE-TO-ONE SALES AT SCALE & AUGMENT MARKETING CHANNELS

Lack of personalized digital sales agents

Insurance companies spend millions of dollars on insurance agents, with the average cost per month being over

10,000$ per agent

An insurance agent is not as accessible to customers

Avg

cost per customer query resolution (pre-sales/post sales engagement) is

~4.5$

, which over their life cycle becomes

~50$

. This may or may not even lead to sales

Deployment of manual call/chat agents limits scale of operation and is cost intensiveSlide5

5

THE SPECIFICS

HIGHLIGHTS AND ADVANTAGES OF THE CHATBOT

Intuitive & Interactive

Diverse Text Handling

Stateful

Dialog Handling

Tips & Utterances

I

II

IV

III

Highlights

Compliance Friendly

Consistent Experience

Highly Scalable

Consumer Friendly

Advantages

Better

RoISlide6

6

CHATBOTS IN INSURANCE - POSSIBILITIES

OPPORTUNITIES FOR CHATBOTS IN INSURANCE SPACE

Discovery

Recommendation

Sale

Post Sale

Re-Sale

Engagement & RetentionSlide7

niki.ai

A GLIMPSE OF THE SERVICES TO OFFER ON CHAT

SERVICES ON CHAT

DISCOVER SERVICES

PROVIDE RECOMMENDATIONS

CALCULATE/PAY PREMIUM

The users can effortlessly estimate the Premiums, Insurance Eligibility criterion over chat.

SET UPDATES / REMINDERS

The users can track the Dates to fill premium of their insurances through instant reminders

Helps users figure out the optimal Insurance plan via recommendation

E.g.: “

Suggest me a cheapest Health Insurance

”

Discover services (Insurances) offered by just chatting in free text.

E.g., “

I’m looking for a Health Insurance

”

IN-DEPTH COMPARISIONS

Helps users figure compare and contrast the various options available on the platform based on the attributes provided.

E.g.: “

Compare by plans (

Silver, Silver Plus, Gold, Platinum and Senior Plan)

etc.

”Slide8

niki.ai

KEY POINTERS OF NIKI CHAT SDK

Small plug-n-play SDK

(under 500 kb)

One-time authentication

(needed for personalized experience)

Powered via Artificial Intelligence

(Machine intelligence)

Instant replies

(completely automated)

Human-like conversation

(dialog manager)

Personalized recommendation

(based on user preference)

Chat with multiple users simultaneously

(SOA to handle scale)

NIKI SDK

–

THE

SPECIFICS

HIGHLIGHTS OF THE CHAT INSTANCE ON WEBSlide9

niki.ai

NIKI SDK

–

CURRENT IMPLEMENTATIONS

CURRENT INTEGRATIONS OF NIKI SDK

Oxigen

Wallet

Coho Resident App

Intex

OEM

Chat Interface - DiscoverySlide10

niki.ai

NIKI

–

THE MESSENGER BOT

SUCCESS STORY OF THE MESSENGER BOT

HIGHLIGHTS

Offers Cab Booking, Recharges & Bill Payments

Extends presence to Web, iOS platforms

First-of-its-kind

In-chat payments

Driving 10x more transactions than mobile web interfaces

RECOGNITION

FB has recognized Niki as one of the best Messenger bots

FB has extended an early access for its new features

Special mention of Niki by Mr. David Marcus, VP of Messenger as one of the superior bots

Featured as one of the 10 best bots globally by The GuardianSlide11

niki.ai

BETTER MONETISATION PIPELINE

BENEFITS TO PARTNER

MULTIPLE PLATFORMS INTEGRATION

Backend architecture is platform independent. It can be integrated with Mobile App (Android and iOS), Website, Facebook Messenger or any other chat platform

TECHNOLOGY IMPROVEMENT

Chatbot needs constant improvement and training on machine learning model. Niki being a product company strives to improve the experience and will avail the same on a regular basis.

PLUG AND PLAY SDK

One chat SDK that brings in everything together in a clutter free and natural interface. No development efforts required from the Merchant end.

INCREASED PLATFORM UTILITY

Increased utility of your platform will ensure better user engagement and improved retention rates hence resulting in greater user loyalty towards the brand.Slide12

B.Tech Electrical

Co-Founder, Innovaccer

Oracle

NIKI.AI

Co-founder

SACHIN JAISWAL

IIT-KGP 2011

Dual Electrical

IndiaReads.com

Energo

NIKI.AI

Co-founder

SHISHIR MODI

IIT-KGP 2012

M. Sc. Economics, 2013

Ipsos

NIKI.AI

Co-founder

NITIN BABEL

IIT-KGP 2013

B.Tech Computer Science

Amazon

NIKI.AI

Co-founder

KESHAV PRAWASI

IIT-KGP 2011

INVESTORS

UNILAZER VENTURES (RONNIE SCREWVALA)

Strong team of 21 members comprising developers, designers and growth hackers.

MR. RATAN TATA

niki.ai

PROF. ASHWIN ARAVINDAKSHAN

Prof. in University of California,

Ph. D. in Marketing, IIT Madras

VP,

N

ew Initiatives – Ola Cabs

Co-Founder & Managing Director – Lazada Group

SUNDEEP SAHNI

ADVISORS

WHAT SETS NIKI APART

TECHNOLOGY & CONSUMER OBSESSED MANAGEMENT TEAMSlide13

No 862, 1st Floor, Prabhat Arcade

80 feet road, Koramangala 8th Block, Bangalore 560095

OFFICE ADDRESS

PHONE

EMAIL

+91

8106932532

phani

@niki.ai

niki.ai