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Appendix H COMMUNICATION STRATEGIES THAT ARE HELPFUL WHEN WORKING WITH THE CONFUSED ELDERLY General Attitude and Approach Calm Flexible Nonresistive Guiding not controlling Verbal Approaches

Use concrete exact positive phrases repeat the same phrase 2 Trigger automatic responses 3 Break tasks down into single instructions like walk forward stop turn around and sit down 4 Make a suggestion if the person is unable to make a choice 5 Use a

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Appendix H COMMUNICATION STRATEGIES THAT ARE HELPFUL WHEN WORKING WITH THE CONFUSED ELDERLY General Attitude and Approach Calm Flexible Nonresistive Guiding not controlling Verbal Approaches






Presentation on theme: "Appendix H COMMUNICATION STRATEGIES THAT ARE HELPFUL WHEN WORKING WITH THE CONFUSED ELDERLY General Attitude and Approach Calm Flexible Nonresistive Guiding not controlling Verbal Approaches "— Presentation transcript: