PPT-Verbal Communication

Dr Holly Kruse Interpersonal Communication Verbal Communication Verbal communication is all communication that uses words Word meanings are usually arbitrary no necessary relationship between word itself and what it represents. Business Communication. By: Jabriel . s.Jordan. , John S. . Pistulka. , . Spencer R. . Mallonee, . Spencer S. Kidder. Non-Verbal Communication . Why is it important? . •First . impression – 90% on . Susan Schoenfeld. Things to remember about . Non-verbal Communication. You can’t not communicate. It is rule-governed. It is motivated. It is hard to hide your feelings. “Beware of the man whose belly doesn’t shake when he laughs”. 2. Copyright © Texas Education Agency 2011. All rights reserved.. Images and other multimedia content used with permission.. Copyright and Terms of Service. Copyright © Texas Education Agency, 2011. . The gentle art of persuasion. What is Verbal Judo. Verbal . Judo begins with your state of mind.. In Japanese, . “ju”. means . “gentle”. & . “do”. means . “way”.. Verbal Judo: . Nonverbal Communication. Nonverbal communication is Culture bound. However, certain universals exist (e.g. smile). Effective communication is the combined harmony of verbal and nonverbal actions.. Florello LaGuardia, legendary mayor of NYC 1933-1945, was fluent in English, Italian, and Yiddish. Researchers who watched videos of his campaigns with sound off were able to understand which language he was speaking by the changes in nonverbal behavior.. Susan Schoenfeld. Things to remember about . Non-verbal Communication. You can’t not communicate. It is rule-governed. It is motivated. It is hard to hide your feelings. “Beware of the man whose belly doesn’t shake when he laughs”. What is Nonverbal Communication and . What . I. s . I. ts . S. ignificance. ?. It is a form of communication which is symbolic, meaningful and governed by societal or cultural rules. Our facial expressions, eye gaze, posture and tone of voice.. “Good communication is as stimulating as black coffee, and just as hard to sleep after.” (Anne Morrow Lindbergh). “Most people do not listen with the intent to understand; they listen with the intent to reply; (Stephen R. Covey). Dr. Ruba M Jaber. Family Medicine consultant. Women and child’s health specialist. ESTABLISHING RAPPORT. How do you go about Establishing Rapport. ?. Communication - Meaning. Communication is a dynamic process…. . Journal Prompt #1. . How do you communicate?. Do you like to talk? . Are you a good listener?. What makes you a good listener?. Why do . healthcare professionals . have to have good communication skills?. Business Communication. By: Jabriel . s.Jordan. , John S. . Pistulka. , . Spencer R. . Mallonee, . Spencer S. Kidder. Non-Verbal Communication . Why is it important? . •First . impression – 90% on . Non Verbal Communication September 9, 2013 Non Verbal Communication Objectives Hone your interpersonal advantages while interacting with others Recognize how the eyes, face, body, and appearance can send nonverbal messages 1. Objectives. U. nderstand . the importance of verbal and non-verbal . communication. U. nderstand . the benefits of . and . practice reflection as a communication . tool. L. earn . and practice ice-breaking, self-introductions, . Nici. and Luke . . Programme Outline. Introductions. Recap from last session. What is a communication. Communication Barriers. Body Language. Re-cap. Team working?. Communication Exercise. How do we communicate?.