PPT-NON VERBAL ASPECTS OF COMMUNICATION

INTRODUCTION Non verbal communication means all commu nication that occurs without words Definition All communication that involves neither written nor spoken words but occurs without use of words are termed as nonverbal communication. BODY SPEAKS: THE IMPORTANCE OF BODY LANGUAGE. DEFINITION. Silent (non-verbal) . messages.  communicated through the sender's body . movements. , facial expressions, voice . tone. and loudness, etc. In social psychology, all . Business Communication. By: Jabriel . s.Jordan. , John S. . Pistulka. , . Spencer R. . Mallonee, . Spencer S. Kidder. Non-Verbal Communication . Why is it important? . •First . impression – 90% on . Health . 2014. Overview. Verbal Communication. Non-Verbal Communication. Written Communication. Aggressive Communication. Assertive Communication. Listening. Responding. Expressing a message through voice and speech. Lisa Roberts PhD MCSP. Arthritis Research UK Senior Lecturer in Physiotherapy / Consultant Physiotherapist. University Hospital . Southampton. Plan. The challenge of communication. Issues . of truth telling. Jane Westervelt. Teresa Martinez . Lara Hartman. What is Non-verbal Communication?. Refers to all stimuli (except meaningful words) generated by individuals in a communicative set-up.. May be intentional or unintentional . Susan Schoenfeld. Things to remember about . Non-verbal Communication. You can’t not communicate. It is rule-governed. It is motivated. It is hard to hide your feelings. “Beware of the man whose belly doesn’t shake when he laughs”. Nonverbal Communication. Nonverbal communication is Culture bound. However, certain universals exist (e.g. smile). Effective communication is the combined harmony of verbal and nonverbal actions.. Florello LaGuardia, legendary mayor of NYC 1933-1945, was fluent in English, Italian, and Yiddish. Researchers who watched videos of his campaigns with sound off were able to understand which language he was speaking by the changes in nonverbal behavior.. Susan Schoenfeld. Things to remember about . Non-verbal Communication. You can’t not communicate. It is rule-governed. It is motivated. It is hard to hide your feelings. “Beware of the man whose belly doesn’t shake when he laughs”. Dr. Holly Kruse. Interpersonal Communication. Verbal Communication. Verbal communication is all communication that uses words.. Word meanings are usually arbitrary: no necessary relationship between word itself and what it represents. “Verbal Communication.”. We may often think that, having good communication skills is all about the ability to speak well…... Or all about . “SPEAKING.”. We are right……. But only 50% right.. “Good communication is as stimulating as black coffee, and just as hard to sleep after.” (Anne Morrow Lindbergh). “Most people do not listen with the intent to understand; they listen with the intent to reply; (Stephen R. Covey). Business Communication. By: Jabriel . s.Jordan. , John S. . Pistulka. , . Spencer R. . Mallonee, . Spencer S. Kidder. Non-Verbal Communication . Why is it important? . •First . impression – 90% on . Business Communication & Etiquettes Chapter 1 Communication in Workplace Introduction Communication = Latin Word ‘ Communis ’ Communis = common Communcation = Creating common ground Role of Communication in Business Non Verbal Communication September 9, 2013 Non Verbal Communication Objectives Hone your interpersonal advantages while interacting with others Recognize how the eyes, face, body, and appearance can send nonverbal messages