PPT-Non-Verbal Communication

Business Communication By Jabriel sJordan John S Pistulka Spencer R Mallonee Spencer S Kidder NonVerbal Communication Why is it important First impression 90 on . INTRODUCTION. Non verbal communication means all commu nication that occurs without . words. . . Definition:-. . ‘All communication that involves neither written nor spoken words but occurs without use of words are termed as non-verbal communication.’. BODY SPEAKS: THE IMPORTANCE OF BODY LANGUAGE. DEFINITION. Silent (non-verbal) . messages.  communicated through the sender's body . movements. , facial expressions, voice . tone. and loudness, etc. In social psychology, all . Business Communication. By: Jabriel . s.Jordan. , John S. . Pistulka. , . Spencer R. . Mallonee, . Spencer S. Kidder. Non-Verbal Communication . Why is it important? . •First . impression – 90% on . Lisa Roberts PhD MCSP. Arthritis Research UK Senior Lecturer in Physiotherapy / Consultant Physiotherapist. University Hospital . Southampton. Plan. The challenge of communication. Issues . of truth telling. Susan Schoenfeld. Things to remember about . Non-verbal Communication. You can’t not communicate. It is rule-governed. It is motivated. It is hard to hide your feelings. “Beware of the man whose belly doesn’t shake when he laughs”. Nonverbal Communication. Nonverbal communication is Culture bound. However, certain universals exist (e.g. smile). Effective communication is the combined harmony of verbal and nonverbal actions.. Florello LaGuardia, legendary mayor of NYC 1933-1945, was fluent in English, Italian, and Yiddish. Researchers who watched videos of his campaigns with sound off were able to understand which language he was speaking by the changes in nonverbal behavior.. Non-verbal-communication with out words. Also known as Body language.. Reading body language:. Speech of movement- fast movement suggests a sense of urgency, tension or hurry. Slow may suggest sadness, illness, thoughtfulness or injury.. Definition. Burgoon. , . Boller. , and Woodall (1988) define nonverbal communication as those actions and attributes of humans that have socially shared meaning, are intentionally sent or interpreted as intentional, are consciously sent or consciously received, and have the potential for feedback from the receiver. . “Verbal Communication.”. We may often think that, having good communication skills is all about the ability to speak well…... Or all about . “SPEAKING.”. We are right……. But only 50% right.. “Good communication is as stimulating as black coffee, and just as hard to sleep after.” (Anne Morrow Lindbergh). “Most people do not listen with the intent to understand; they listen with the intent to reply; (Stephen R. Covey). Business Communication & Etiquettes Chapter 1 Communication in Workplace Introduction Communication = Latin Word ‘ Communis ’ Communis = common Communcation = Creating common ground Role of Communication in Business Non Verbal Communication September 9, 2013 Non Verbal Communication Objectives Hone your interpersonal advantages while interacting with others Recognize how the eyes, face, body, and appearance can send nonverbal messages 1. Objectives. U. nderstand . the importance of verbal and non-verbal . communication. U. nderstand . the benefits of . and . practice reflection as a communication . tool. L. earn . and practice ice-breaking, self-introductions, . Understanding What Is Meant from What Is Said A Study in Conversationally Conveyed Requests 1 AND PETER LUCY Stanford University For a sentence such as Must you open the door how does the listener com