PPT-Chapter 5 Non-verbal Communication

Nonverbalcommunication with out words Also known as Body language Reading body language Speech of movement fast movement suggests a sense of urgency tension or hurry Slow may suggest sadness illness thoughtfulness or injury. INTRODUCTION. Non verbal communication means all commu nication that occurs without . words. . . Definition:-. . ‘All communication that involves neither written nor spoken words but occurs without use of words are termed as non-verbal communication.’. BODY SPEAKS: THE IMPORTANCE OF BODY LANGUAGE. DEFINITION. Silent (non-verbal) . messages.  communicated through the sender's body . movements. , facial expressions, voice . tone. and loudness, etc. In social psychology, all . Business Communication. By: Jabriel . s.Jordan. , John S. . Pistulka. , . Spencer R. . Mallonee, . Spencer S. Kidder. Non-Verbal Communication . Why is it important? . •First . impression – 90% on . Health . 2014. Overview. Verbal Communication. Non-Verbal Communication. Written Communication. Aggressive Communication. Assertive Communication. Listening. Responding. Expressing a message through voice and speech. Jane Westervelt. Teresa Martinez . Lara Hartman. What is Non-verbal Communication?. Refers to all stimuli (except meaningful words) generated by individuals in a communicative set-up.. May be intentional or unintentional . Susan Schoenfeld. Things to remember about . Non-verbal Communication. You can’t not communicate. It is rule-governed. It is motivated. It is hard to hide your feelings. “Beware of the man whose belly doesn’t shake when he laughs”. COMMUNICATION:. ‘A process of creating and exchanging information between people that produces the required response of understanding.’. The communication Process:. The sender (individual or Group) sends a message to another in an encoded form, such as words, actions or a facial expression.. Nonverbal Communication. Nonverbal communication is Culture bound. However, certain universals exist (e.g. smile). Effective communication is the combined harmony of verbal and nonverbal actions.. Florello LaGuardia, legendary mayor of NYC 1933-1945, was fluent in English, Italian, and Yiddish. Researchers who watched videos of his campaigns with sound off were able to understand which language he was speaking by the changes in nonverbal behavior.. Dr. Holly Kruse. Interpersonal Communication. Verbal Communication. Verbal communication is all communication that uses words.. Word meanings are usually arbitrary: no necessary relationship between word itself and what it represents. “Verbal Communication.”. We may often think that, having good communication skills is all about the ability to speak well…... Or all about . “SPEAKING.”. We are right……. But only 50% right.. “Good communication is as stimulating as black coffee, and just as hard to sleep after.” (Anne Morrow Lindbergh). “Most people do not listen with the intent to understand; they listen with the intent to reply; (Stephen R. Covey). Business Communication. By: Jabriel . s.Jordan. , John S. . Pistulka. , . Spencer R. . Mallonee, . Spencer S. Kidder. Non-Verbal Communication . Why is it important? . •First . impression – 90% on . Business Communication & Etiquettes Chapter 1 Communication in Workplace Introduction Communication = Latin Word ‘ Communis ’ Communis = common Communcation = Creating common ground Role of Communication in Business Non Verbal Communication September 9, 2013 Non Verbal Communication Objectives Hone your interpersonal advantages while interacting with others Recognize how the eyes, face, body, and appearance can send nonverbal messages