eBanking 2 THE DRIVERS… PowerPoint Presentation, PPT - DocSlides

eBanking 2 THE DRIVERS… PowerPoint Presentation, PPT - DocSlides

2018-03-16 17K 17 0 0

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What are 10 key business issues in financial services?. Regulators will require financial services firms to concentrate on transparency and risk management.. Transaction banking will have a strong resurgence and will need to offer product and delivery innovation, including social media, new interac.... ID: 653541

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Presentations text content in eBanking 2 THE DRIVERS…

Slide1

eBanking

2

Slide2

THE DRIVERS…

What are 10 key business issues in financial services?

Regulators will require financial services firms to concentrate on transparency and risk management.

Transaction banking will have a strong resurgence and will need to offer product and delivery innovation, including social media, new interactive strategies, and mobile banking.

Lending Activity will continue to recover and increase.

The handful of global banks likely to be flourishing in the future will owe much of their success to having significantly scaled back the complexity of their operations.

Globalization and emerging markets will represent growth opportunities.

Traditional fee sources will end / change.

Wealth management will remain strategic, but with some shifts.

Prioritizing Investments will remain critical as hard times hinder innovation.

Security will remain a primary consumer concern.

Non bank banking ecosystems will begin to develop.

Slide3

THE TECHNOLOGIES…

What technologies are needed to support the business?

Increased emphasis on Interactive related technologies: Mobile, enhanced Web, and Social Networking.

Improvements in data consolidation and rationalization; Information analytics and real-time information.

Evolution of core financial services software platforms.

Increased IT Governance.

Emphasis on improved “non-invasive” security processes and systems

Continued Efficiency improvements in infrastructure

Slide4

What are leading trends in interactive banking?

Dynamic online help / chat

Interactive portal/ widgets based

More

v

ideo / audio usage

Explosion of mobile banking, more useful applications

Creative uses of social networking

Increased use of targeted marketing for Cross Sell; subtle/overt and life events.Better business analytics – web analytics integrated with bank CRM dataImproved online PFM; Personalized

Portals

THE TRENDS ...

Slide5

TRENDS IN INTERACTIVE

BANKING

Improved

online; Personalized Portals

Should allow client personalization, customization, and aggregation

What does your online banking offering offer? Does it look like this?

Slide6

What architectures are needed to support the new trends?

Two Key Components are needed:

Data Integration –

Financial Messaging Service BUS

Provides consolidated view of a customer’s relationships

Provides integration of internal and external customer data

Provides for personalization and targeted offers

Presentation Integration - A flexible Portal system –

“HOLOS

Provides client and bank customization and personalization

Provides easy integration with bank systems, data, and external content / applications

What might that look like?

THE ENABLERS

Slide7

Online banking is out

Banking online is in

Slide8

Old Systems“ – Hierarchical windows, waiting time

Slide9

Financial

Mashup

portalNEW !!MashUp Portal - Widgets

Public API

services

YouTube

service

Bank’s

Marketing API

CRM API

eBanking

widgets

Slide10

Business Mashup*

eBanking

2

Backend

Data

Services

ODATA

Existing

Enterprise

Services

SOAP

Public

Internet

Mashup

APIs

RSS/Atom

Feeds

Images

Sounds

Videos

In Web development, a

mashup

is a Web page or application that uses and combines data, presentation or functionality from two or more sources to create new services. The term

implies easy, fast integration, frequently using open APIs

and data sources to produce enriched results that were not necessarily the original reason for producing the raw source data

.

- Wikipedia

Slide11

Financial Portal Architecture

Core banking

Portal engine

Analytics

SOA

Banking services

eBanking

suite

Financial

Mashup

portal

Widgets

eBanking

Re-usable generic

SaaS

Public API

services

Administration

Personal finance

SOA

CRM

Ebanking

services

Notification

Mailbox

...

Monitoring

SCOM

Slide12

Financial

Mashup

portal

MashUp

Portal - Widgets

Public API

services

Video

service

Bank’s

Marketing API

CRM API

eBanking

widgets

Slide13

Saga eBanking

2

Widget-based

Asynchronous

Concurrent

Inter-Communication

Fully Open for Integration: system wide and widget wide

Internet, mobile, contact center,

IVR

,

SMS

, e-Mail

Slide14

WebKit

browser compatible

Slide15

„Touch“ Supported ...

Slide16

Product Roadmap

v

2.0

Mailbox

PFM

ID card

Widgets

aBanking

WAP

Analytics

Monitoring

Multi-Browser

On-Behalf

v 2.1

WYSIWYG Portal

e-

Load

PFM: Budget

ing

aB

anking

: SMS

External

CRM

SaaS

v 2.2

CAPTCHA

e-

Payment

aBanking: PFM

PFM:

Notification

Infographics

Mailbox: SMS

Web-app

v 2.

1

Mailbox

CFM

ID cards

Analytics

Monitoring

Widget

s

v 2.

2

E-payment

aBanking

Approval WF

Account audit

SaaS

SAML

v 2.

0

Multi-Browser

Support Standard

CA

Rol

based Admin.

Retail

CRM

internal

Campaign

manag

.

Direct Debit

PFM:

Advisor

Mailbox: W

orkflow

Corporate

data

HOV

portfolio managed

Dire

c

t Debit

Company user admin.

Social media for SME

Retail data

DMS

v 3.0

Corporate

E-commerce

WebOS

E-Invoice

Account opening

Global liquidity

Community manager

APG

- Adaptive Process Guidance

v 3.1

1.10.

’11

1.

4

.

’12

1.5.

’13

1.5.

’14

1.

4

.

’11

1.1.

’12

1.9.

’12

1.

7.’11

Slide17


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