University Staff Survey 2012 MVLS College Presentation Ian Black HR Director University of Glasgow Purpose of GU 2012 Staff Survey 1 To measure Staff Involvement Staff Commitment Staff Wellbeing ID: 295875
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Slide1
Glasgow University Staff Survey 2012MVLS College Presentation
Ian Black, HR Director
University of GlasgowSlide2
Purpose of GU 2012 Staff Survey1. To measure:Staff InvolvementStaff Commitment
Staff Wellbeing
2. To determine:
Actions for building on favourable findings Actions for addressing weaknesses 3. Where possible, to compare with 2009 survey findingsTo look for continuous improvementRestructure has limited 2009 2012 comparison
Date tbi
GU 2012 staff survey - MVLS College
2Slide3
GU Response Rates by College/USPopulation as at March 2012Base: 5,144; reduced from 6,056 to exclude: invigilators; adult education lecturers; tutors etcResponse: 1,780 (33%)
Date tbi
GU 2012 staff survey - MVLS College
3
College
Response
Population
Resp. Rate
01.Arts
147
369
40%
02.MVLS
508
1739
29%
03.Science & Eng
231
835
28%
04.Soc Sc
196
532
37%
05.University Services
643
1966
33%
99.Not Disclosed
55
-
-
University Total
1780
5441
33%Slide4
GU Response Rates by Gender & Job Family
Category
Response
Population
Resp.
Rate
Male
694
2502
28%
Female
966
2939
33%
Not Disclosed120--University Total1780544133%1. R&T628211630%2. MPA740157447%3. Tech12552924%4. Ops18194819%5. Clinical3027411%99.Not Disclosed55--University Total1780544133%
Date tbi
GU 2012 staff survey - MVLS College
4Slide5
MVLS – Response by School etc.Date tbi
GU 2012 staff survey - MVLS College
5
School
Sample n
Population N
% response
RI
Biodiv
Animal Comp
29
75
39
RI Cancer Sciences
2414217RI VC & Medical Sc4017024RI Health & Wellbeing4316426RI III5527820RI Mol Cell & Syst Biol2110221RI Neuro & Psych289629Sch Life Sciences249226Sch Medicine7933823Sch Vet Med3617720MVLS College Admin2610525Not Disclosed103Slide6
College Response by Gender & Job FamilyDate tbi
GU 2012 staff survey - MVLS College
6
MVLS College
Response
Population
Resp. Rate
Male
188
703
27%
Female
302
1036
29%Not Disclosed18--MVLS Total508173929%R&T25380531%MPA151317
48%
Tech
57
286
20%
Ops
5
58
-
Clinical
29
273
-
Not Disclosed
13
-
-
MVLS Total
508
1739
29%Slide7
10 question items used as GU KPIsDate tbiGU 2012 staff survey - MVLS College
7
KPI Question Item
Measure (%)
KPI
1:
Understanding
of team aims
VG + Good + Satis
KPI
2: Understanding
of
performance
expectationsVG + Good + SatisKPI 3: How often praised for a job well doneAt least 6 monthlyKPI 4: How often do you discuss with manager how to improve working practicesAt least annuallyKPI 5: How often given performance feedbackat least annuallyKPI 6: How good are communications within your work teamEx + Good + SatisKPI 7: how good are communications with other teams in School/RI/SEx + Good + SatisKPI 8: How well are GU-wide changes communicated?Ex + Good + SatisKPI 9: I enjoy working in the UniversityStr Agree + AgreeKPI 10: I feel loyal and supportive to the UniversityStr Agree + AgreeSlide8
Average of all GU KPIs 1-10Date tbi
GU 2012 staff survey - MVLS College
8
**Heterosexual/straight and LGBT, as worded in the questionnaire
*Disability Reported or No Disability ReportedSlide9
Average of all MVLS College KPIs 1-10Date tbiGU 2012 staff survey - Social Sciences College
9Slide10
KPI 1: Understanding of team aims (VG + G +S)Date tbiGU 2012 staff survey - Social Sciences College
10Slide11
KPI 2: Understanding of performance expectations (VG + G +S)Date tbi
GU 2012 staff survey - Social Sciences College
11Slide12
KPI 3: How often praised for a job well done (at least 6-monthly)Date tbi
GU 2012 staff survey - Social Sciences College
12Slide13
KPI 4: How often discuss working practice (at least annually)Date tbi
GU 2012 staff survey - Social Sciences College
13Slide14
KPI 5: How often given performance feedback (at least annually)Date tbi
GU 2012 staff survey - Social Sciences College
14Slide15
KPI 6: How good are communications within work team (Ex + G + Satis)Date tbi
GU 2012 staff survey - Social Sciences College
15Slide16
KPI 7: How good are communications with other School/RIs? (E+G+S)Date tbi
GU 2012 staff survey - Social Sciences College
16Slide17
KPI 8: How well are GU-wide changes communicated? (Ex + G + Satis)Date tbi
GU 2012 staff survey - Social Sciences College
17Slide18
KPI 9: I enjoy working in the University (SA + A) Date tbiGU 2012 staff survey - Social Sciences College
18Slide19
KPI 10: I feel loyal and supportive to the University (SA + A)Date tbiGU 2012 staff survey - Social Sciences College
19Slide20
HSE Stress Measurement Tool - FindingsSlide21
HSE UK benchmark for work-related stressClassifications are derived from HSE survey of 136 UK organisations (2004-10), using their methodology
35 questions measure 7 key work design factors
scored 1-5; 5 is least stress
HSE “traffic light” scoring scheme for 7 factorsDate tbiGU 2012 staff survey - MVLS College
21
Colour
Comment
Range of
UK benchmark
Doing very well - need to maintain performance
At or above 80
th
percentile
Good, but need for improvement
.50th- 80th percentileClear need for improvement. 20th – 50th percentileUrgent action neededBelow 20th percentileSlide22
HSE benchmark factors for work-related stressDate tbi
GU 2012 staff survey - MVLS College
22
Red
Yellow
Aqua
Green
Factor
(s
tressor)
Less than
Between
Between
Greater than
1. Demands: workload, work patterns and the work environment2.942.94 - 3.103.10 - 3.293.292. Control: how much say staff have in the way they do their work3.223.22 - 3.473.47 - 3.723.723. Support: encouragement, sponsorship, resources provided by: a. The organisation and line management3.273.27 - 3.463.46 - 3.653.65 b. Colleagues3.633.63 - 3.783.78 - 3.893.894. Relationships: promoting positive working to avoid conflict and dealing with unacceptable behaviour3.613.61 - 3.853.85 - 4.044.045. Role: whether staff understand role within organisation and whether the organisation ensures they do not have conflicting roles4.044.04 - 4.184.18 - 4.314.31
6. Change
: how organisational change (large or small) is managed and communicated in the organisation
2.79
2.79 -
3.04
3.04 -
3.24
3.24Slide23
HSE Scores: GU2012 by GU2009, Gender, Job FamilyDate tbiGU 2012 staff survey - MVLS College
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Notes
Stress Factor
GU2012
GU M
GU F
1.R&T
2.MPA
3.Tech
4.Ops
5.Clinic
1.Demands
3.04
3.033.102.653.183.433.622.822.Control3.263.283.273.273.273.263.223.213a.Managers' Support2.872.882.852.832.802.813.322.763b.Peer Support2.652.712.582.572.522.593.502.424.Relationships3.763.793.753.743.733.753.923.775.Role4.154.154.204.014.214.264.474.136.Change3.063.102.96
3.29
2.89
2.74
3.16
2.81Slide24
HSE Scores for MVLS CollegeDate tbi
GU 2012 staff survey - MVLS College
24
Notes:
Stress Factor
GU2012
All Colleges
2.MVLS
1.Demands
3.04
2.86
3.00
2.Control
3.26
3.273.283a.Managers' Support2.872.802.793b.Peer Support2.652.542.544.Relationships3.763.753.755.Role4.154.104.136.Change3.063.072.98