r esident i s u nwell a nd y ou r equire s upport things y ou n eed t o h ave r eady Part A Before making the call Assess the patient Observations Temperature ID: 565708
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Slide1
If a resident is unwell and you require support….things you need to have ready……
Part ABefore making the call:Assess the patientObservations:TemperatureBlood pressureHeart RateRespiratory rate/ SpO2 readingsWhat’s residents usual readings (baseline)?Other readings/ information relevant to the presenting problem/ concerns.Check resident’s preferencesAdvance Care Plan for level of medical intervention and location of care.Contact the:GP/ Covering GPMedical Power of Attorney/ Person Responsible/ Family
Part BCommunicating on the phone with GP/ RIR service via ISBAR formatIdentity (I)Who you are/ TitleLocation of residentClient’s name and Date of BirthSituation (S)Main Reason/ concerns for phoningBackground (B)How long has the problem been present?Is it new or recurrent problem?Past Medical HistoryClient’s ACP, family and GP request?Assessment / Action (A)Time of assessmentWho assessed the clientMain SymptomsMain physical signsWhat action has been taken?Recommendations/ Request (R)What do you think is required?
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