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Observations on the State of the Observations on the State of the

Observations on the State of the - PowerPoint Presentation

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Observations on the State of the - PPT Presentation

IT Function at the University of California Tom Andriola Chief Information Officer Vice President Presentation to Committee on Compliance and Audit March 1920 2014 Regents Meeting Data G ID: 589871

spend amp local data amp spend data local addressable total corp information annual costs suppliers center mission systems technology

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Slide1

Observations on the State of the IT Function at the University of CaliforniaTom AndriolaChief Information OfficerVice President

Presentation to Committee on Compliance and AuditMarch 19-20, 2014 Regents MeetingSlide2

Data Gathering/Campus Listening TourData GatheringVisits to all campuses , medical centers, institutes, and LBNLMeetings with faculty & administratorsPresented at various leadership meetingsReview of CIO material from industry sources; UC and peer CIO interviewsReview of available budgets and Spend Analytics

ObservationsUC fundamentally has good IT teams in placeAll locations struggle with demand overload, talent retention & aging infrastructure No mechanism for prioritization between systemwide

& local initiatives

Good examples of local innovation; rarely leveraged beyond a single situation

Security practices at UC Davis Health SystemE-commerce application at UC MercedEfficiency gains through IT at UC San DiegoStrengths in IT data center efficiency at LBNL

2Slide3

Further ObservationsIT Leadership Council (ITLC) adopted a Collaboration FrameworkMaintains local autonomy, goal setting & decision makingExplores opportunities to collaborate for common solutions

Implies “Coalition of the willing” “Where it makes sense”Framework not systematic and does not build long-term strategic value Framework lacks certain fundamentals

Strategic plan, roadmap, principles or standards

I

ncentive or reward system for collaboratingFunding model to facilitate collaboration

Data shows local decisions

create proliferation

in technologies & vendor choicesDuplication & proliferation leads to increased complexity & overall system costsDifficult to exchange information (interoperability)

3Slide4

Current Actions & DirectionStrengthen & accelerate action on Collaboration FrameworkCompleting an enterprise application inventoryNeed to balance local & systemwide criteria for IT investment decisions

Align to P200 Procurement initiativeCreated IT Purchasing Center of ExcellenceAddressing lack of discipline, e.g., off-contract buying & vendor proliferationStarting to leverage UC size & spend to our benefitTake portfolio management approach to better categorize costs and

investments

Lower costs

for IT utility services using industry blueprintsShift percentage of IT investment toward advancing the missionDevelop

a stronger sense

of IT community, encouraging the sharing of best practices

Adopt a systemwide talent development and retention approach4Slide5

Information Technology & Telecom – Spend Data5

Annual Addressable Spend by Suppliers

Supplier Name

Spend

% of

Spend

System

-wide agreement

Dell Inc

$26.85 M

6.51%

Y

IBM Corp

$26.24 M

6.37%

Y

Apple Inc

$20.75 M5.03%YOracle Corp$18.94 M4.59%YCisco Systems$14.26 M3.46%YHewlett-Packard Co$10.32 M2.50%YSHI International Corp$9.52 M2.31%YCDW Direct Llc$9.46 M2.29%NOffice Max$8.44 M2.05%YStarting Line$8.03 M1.95%NKST Data Inc$6.98 M1.69%NXerox Corp$6.39 M1.55%YPoint & Click Solutions Inc$5.37 M1.30%NThe Emmes Corp$5.23 M1.27%NBlackbaud Co$4.91 M1.19%NSciquest Inc$4.41 M1.07%YSignal Perfection Limited$4.28 M1.04%YBear Data Systems Inc$4.14 M1.00%NComsys IT Svcs Inc$4.06 M0.99%NNexus Integration Svcs Inc$3.53 M0.86%NOthers$210.11M50.97%Total$412.23M

Annual Addressable Spend by Campus

Total (Tracked) Spend for FY13

$417MAnnual (Tracked) Addressable Spend$412MSuppliers7,280Suppliers for top 80% spend159

Key Facts

No. of suppliers

1,125

151

3,127

1,363

982

1,809

1,015

659

571

237

662

Information Technology and

Telecom have total

annual addressable

spend $412M

Top-20 contributing ~50%

of the total annual addressable

spend

IT suppliers represent 18% of total suppliers used by UC

Source:

Sci

-Quest spend analyticsSlide6

Email StorageData centers ServersNetwork TelecomEnd-user devicesLow Impact ProcessesFIN - GL, AR, APHR, Payroll, et al.

Technology led innovationSocial / Mobile platformsNext-gen networksBig data analyticsCloud Computing

Reporting (DW)

Data Dashboards

Analytics/VisualizationCommon Framework for IT Investments

High Impact Processes

Student

Learning Mgmt.ResearchDomain & Business led innovation

Online EdFlipped ClassesCarbon NeutralityPPP

Costs

Costs

Invest

Invest

6

Source: Center for Information Systems Research, MIT (2009)

(Utility services to support the mission)

(Processes that focus on productivity and shape the mission)

(Value drivers for the mission)Slide7

7