Supervisor Brown Bag Series March 5 2013 From Beginning to End and InBetween Making a positive impact on employee engagement at every stage of the employment cycle What is engagement Engagement is the process of ID: 770232
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Supervisor Brown Bag SeriesMarch 5, 2013From Beginning to Endand In-Between Making a positive impact on employee engagement at every stage of the employment cycle
What is engagement?Engagement is the process of leading people by enabling them to want to do whatever is necessary to ensure the continuous high performance and success of the organization.Scarlett Surveys International
3. Actively Disengaged: employees aren’t just unhappy at work: they’re busy acting out their unhappiness. Every day, these workers undermine what their engaged coworkers accomplish.The Three Types of Employees1. Engaged: Employees work with passion and feel a profound connection to their company. They drive innovation and move the organization forward.2. Non Engaged: Employees are essentially “checked out.” They’re sleepwalking through their workday, putting time—but not energy or passion—into their work.
Supervisors are…when it comes to employee
STEPS OF THE PERFORMANCE MANAGEMENT PROCESS:
Why Engaged Employees StayEffective Communication with supervisors and colleaguesFun and stimulating work environmentProfessional Growth opportunitiesRecognition for good performance“It takes far more energy to improve from incompetence to mediocrity than to improve from first-rate performance to excellence.”-- Peter Drucker
Why Engaged Employees Stay1. Effective Communication with supervisors and colleaguesSupervisor’s Role… BUILD TRUST
Building Trust“Remember, when you were made a leader, you weren’t given a crown, you were given a responsibility to bring out the best in others. For that, your people need to trust you.”-- Jack Welch, former CEO, General Electric
Building TrustThink of someone at work with whom you have a high trust relationshipWhat is it like to work with this person?What is communication like?How long does it take to get things done?What kind of results are you able to achieve?
Building TrustThink of someone at work with whom you have a low trust relationshipWhat is it like to work with this person?What is communication like?How long does it take to get things done?What kind of results are you able to achieve?
Why Engaged Employees StayEffective Communication with supervisors and colleagues (Trust)Fun and stimulating work environmentSupervisor’s Role…Facilitate a healthy environment: Everett Clinic videoBe clear about performance expectationsTake action with disengaged employees
Why Engaged Employees StayEffective Communication with supervisors and colleaguesFun and stimulating work environmentProfessional Growth opportunitiesSupervisor’s Role… Be intentional about training and development
Be Intentional aboutTraining and DevelopmentSet SMART goals
Be Intentional aboutTraining and DevelopmentProvide support to facilitate progressMany resources available through SCSU Office of Human ResourcesTuition WaiversTraining GrantsMnSCU trainingTraining TuesdaysStaff Development ConferenceOthers – Visit HR
Why Engaged Employees StayEffective Communication with supervisors and colleaguesFun and stimulating work environmentProfessional Growth opportunitiesRecognition for good performanceSupervisor’s Role…Recognize good performance!
Recognize Good PerformanceRegular verbal feedbackAnnual performance reviewsMonetary awards (limited at SCSU)Non-monetary rewards