PPT-FY23 CX Action Plan Bureau of Trust Funds Administration Department of the Interior

Department of the Interior Completed Summer 2021 FY21 Capacity Assessment Reflection Summary 2 What were proud of this year During 2020 and 2021 BTFAs CX Maturity increased under the Leadership and Customer Understanding CX management. For Schools and NETs 1. All eligible NETs are required to apply for the retention incentive each school year and complete of this form. 2. (i) Heads of Aided Primary and Secondary Schools / Aided S 2018 Virginia Energy . Plan.  . Facilitated Stakeholder Engagement:. Advanced Transportation. August . 1, 2018. 1. Virginia Trust Agreement Overview. Approximately16,200 . offending 2.0 and 3.0 VW vehicles in . Kim HighsmithMay 20132May 2013DOCE as a US Regulated CarrierFMC-Federal Maritime CommissionPricing for US services are subject to Federal Maritime Commission oversight and enforcementDOCE is a common Page 1of 27-255-Year Workplan January 2021 VersionKey to Action Types12M/PLPCH month finding on a petition to list a species If listing is warranted we generally intend to proceed with a concurrent pr 'Grant to States' component of Pradhan Mantri . Anusuchit. Jati Abhyuday Yojana (PM-AJAY) . (earlier known as Special Central Assistance to Scheduled Caste Sub Plan (SCA to SCSP). Financial Year : 2021-22. FY21 Capacity Assessment Reflection Summary. 2. What we are proud of this year:. . To ensure the safety of the public and our employees, we are proud of the rapid shift we made during the pandemic to provide services remotely to our customers during a challenging time. . Department of Veterans Affairs. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. VHA has approved a five-year enterprise-wide plan for Patient Experience that will act as the strategic... U.S. Department of Education. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. Culture and Organization . Creating our New Product Design Team. Division of Energy Employees . Occupational Illness Compensation . Department of Labor. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. Measurement: . Centers for Medicare & Medicaid Services/HHS. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. Continued to launch major improvements to Medicare.gov as part of the eMedicare initiative,... Small Business Administration. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. The Office of Field Operations demonstrated agility, realigning operations in coordination with agency offices... Department of Commerce. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. Based on lower customer satisfaction scores on the website, we reviewed both quantitative and qualitative data and... United States Department of Agriculture. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. Competencies and Training for Job Series. Career Planner developed for three job series (457, 458,... Department of State. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. We continue to recover from the pandemic’s impact on passport operations. Limited capacity compelled us to prioritize...