Why so many Whats New A more detailed monthly report New report details number sanctions complied as well as the number of ABAWDS who regained their benefits An Exemption report Exemption reports lists and details the reason why clients became exempt from Employment First for the ID: 787169
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Slide1
REPORTS
“Managing your caseload”
Slide2Why so many?
Slide3What’s New?
A more detailed monthly report
New
report details number sanctions complied as well as the number of ABAWDS who regained their benefits
.An Exemption reportExemption reports lists and details the reason why client’s became exempt from Employment First for the given month. A cleaner “Jobs report” The new job’s report doesn’t have jobs from DOLE included
A more detailed Enhanced Funding reportReport now includes case numbers and start date for WF activity
Slide4Do I really need all 70 reports?
All reports are not necessary to your program here is a list of reports that are.
1&2 ticket report
3
rd ticket report Employment First Active Client ListsSanctions that didn’t post
Slide5“CLIENT FLOW” BY REPORTS
No plan Status report
1
st
Ticket Report
2
nd
Ticket Report
3
rd
Ticket Report
Client receives benefits on March 8
th
2016
March 20
th
May 7th
June 8th
June 21st
Client isn’t noticed of ABAWD Disqualification until June 25th and their benefits are cut off for July 2016.
April 3rd
April 17
th
Slide61ST Ticket Facts
78% 1st ticket clients are clients who missed an appointment and are sanctioned
13% of 1st ticket clients have not been referred by FA
5 % of 1st tickets clients submitted exemptions that were not processed timely.
4% of 1st ticket clients received their ticket due to lack of data entry by Case Managers.
Slide71st TICKET TIPS
Check the sanction screen first
Read case comments from all program areas not just EF.
Schedule these clients towards the end of the month.
Slide82ND TICKET FACTS
68% 2
nd
ticket clients
have missed their appointment and are sanctioned.15% of 2
nd ticket clients have not been referred by FA12% of 2nd tickets clients submitted exemptions that were not processed timely
.
5%
of
2
nd
ticket clients received their ticket due to lack of
data entry by Case Managers
Slide92nd TICKET TIPS
SCHEDULE THESE CLIENTS TO ATTEND CLASS BEFORE NOA TO AVOID THE 3
RD
TICKET
MAKE SURE BOTH TICKETS ARE VALID. INVALID TICKETS SHOULD BE REMOVED.
Slide103RD
TICKET FACTS
65% 3
RD
ticket clients are clients who missed an appointment and are sanctioned 10% of 3RD ticket clients have not been referred by FA
15% of 3RD tickets clients submitted exemptions that were not processed timely.10% of 3RD ticket clients received their ticket due to lack of data entry OR inappropriate scheduling by
Case Managers.
Slide113RD TICKET TIPS
Most “N” cases have level sanctions already on case.
Work
the “N” cases immediately
Send out a NOAA to these casesClients who have not been referred should be scheduled before the end of the month to have their ticket removed.
Slide12Other helpful reports
Employment First Active Client- No Plan Status Report
Reduces
ticket report, you should only work the 0 ticket
ABAWD.Identifies clients who don’t have a plan. Employment First Active Client- Active Status Report
Details all of the clients in your county who are considered active in Employment First make sure you check. Can be used to audit case load. Employment First Active Client- EF 102 Sent Report Details all of the client in your county who have a status of EF-102 sent at the current moment.
Slide13EF-102 SENT/SIGNED REPORT
RUN DATE OF FEB 22
ND
Slide14EF-ACTIVE REPORT
RUN DATE OF FEB 22
ND
Slide15CBMS
“Let’s make this easy”
Slide16How can CBMS make me better?
Keeps a detailed Record of Contact
Shows immediate actions
Best system to communicate with other program areas
Slide17Why is it so time consuming?
Partner up and come up with 3 reasons CBMS takes so much time.
Slide18What’s needed
Appropriate Plan status
Appointment Tab updated
Appropriate activity
Correct number of hours entered Case Comment
Slide192
1
3
Slide20Slide21Slide22QUESTIONS
“I don’t always work COGNOS reports, but when I do my caseload is extremely manageable ”