PPT-2 Understand the importance of verbal and written communication

Define the following terms communication the process of exchanging information with others by sending and receiving messages verbal communication communication involving the use of spoken or written words or sounds. INTRODUCTION. Non verbal communication means all commu nication that occurs without . words. . . Definition:-. . ‘All communication that involves neither written nor spoken words but occurs without use of words are termed as non-verbal communication.’. BODY SPEAKS: THE IMPORTANCE OF BODY LANGUAGE. DEFINITION. Silent (non-verbal) . messages.  communicated through the sender's body . movements. , facial expressions, voice . tone. and loudness, etc. In social psychology, all . Contents. What is a professional relationship?. Comparison between professional and non professional . Communication . Types of communication . What is a professional relationship?. A professional relationship is a good understanding between colleagues, clients or any other important person for various reasons. The relationship involves work related issues and businesses.. Health . 2014. Overview. Verbal Communication. Non-Verbal Communication. Written Communication. Aggressive Communication. Assertive Communication. Listening. Responding. Expressing a message through voice and speech. Jane Westervelt. Teresa Martinez . Lara Hartman. What is Non-verbal Communication?. Refers to all stimuli (except meaningful words) generated by individuals in a communicative set-up.. May be intentional or unintentional . Introduction. Most animals communicate with each other in some way. Dogs bark at those they perceive as a threat in order to communicate their hostility and in some cases the threat that they will attack if provoked; bees have a pouch in which they carry the scent of their hive so as to identify themselves as members of the community. . Nonverbal Communication. Nonverbal communication is Culture bound. However, certain universals exist (e.g. smile). Effective communication is the combined harmony of verbal and nonverbal actions.. Florello LaGuardia, legendary mayor of NYC 1933-1945, was fluent in English, Italian, and Yiddish. Researchers who watched videos of his campaigns with sound off were able to understand which language he was speaking by the changes in nonverbal behavior.. Dr. Holly Kruse. Interpersonal Communication. Verbal Communication. Verbal communication is all communication that uses words.. Word meanings are usually arbitrary: no necessary relationship between word itself and what it represents. NC CTE 1.03: Write internal and external business correspondence to convey and obtain information effectively.. Explain the nature of effective written communications . Two main classifications of written communication are in business. “Verbal Communication.”. We may often think that, having good communication skills is all about the ability to speak well…... Or all about . “SPEAKING.”. We are right……. But only 50% right.. “Good communication is as stimulating as black coffee, and just as hard to sleep after.” (Anne Morrow Lindbergh). “Most people do not listen with the intent to understand; they listen with the intent to reply; (Stephen R. Covey). . Journal Prompt #1. . How do you communicate?. Do you like to talk? . Are you a good listener?. What makes you a good listener?. Why do . healthcare professionals . have to have good communication skills?. Business Communication & Etiquettes Chapter 1 Communication in Workplace Introduction Communication = Latin Word ‘ Communis ’ Communis = common Communcation = Creating common ground Role of Communication in Business Non Verbal Communication September 9, 2013 Non Verbal Communication Objectives Hone your interpersonal advantages while interacting with others Recognize how the eyes, face, body, and appearance can send nonverbal messages