Exam Questions What are possible job titles in the tourism sector Which job would you choose and why SUGGESTED ANSWERS HOTEL manager reception staff reservations clerk chambermaid housekeeper personnel officer ID: 236633
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Slide1
A career in tourismSlide2
Exam Questions
What are possible job titles in the tourism sector?
Which job would you choose and why?Slide3
SUGGESTED ANSWERS
HOTEL:
manager
, reception staff, reservations clerk
, chambermaid
, housekeeper, personnel officer
, concierge
, bell boy, cashier, front office
manager
CATERING:
waiter
, room service waiter,
maitre
d'hotel
, catering
manager, chef, assistant chef,
busser
TRAVEL:
air
hostess, air steward, cabin crew, pilot
, purser
, captain, ticket collector, ticket
clerk
,
check-in clerk
, air-traffic controller
OTHERS:
tour
operator, travel agent,
tourist information clerk
, courier, tour representative,
tour guide
, curator, travel consultantSlide4
Listen
to six people talking about their
jobs. Match
the people to their job titles.
Product manager
Trainee
hotel manager
Cabin
attendant
Conference
coordinator
Travel
consultant
Business travel consultantSlide5
Match the words in the box with the definitions
s
alary / bonus / wages / commission /overtime /fee /tip /perks
a the extra things, such as luncheon vouchers or free
medical insurance
, over and above the basic pay
b a small sum given to reward the services of people like
waiters or
taxi drivers
c money paid every month, but referred to as annual
earnings paid
to professional and managerial staff
d money paid to a professional person, e.g. a doctor or
lawyer for
advice given
e money paid to a manual worker, usually calculated hourly
and paid
weekly
f
money
added to pay. usually as a reward for good work
g
money that is paid for extra hours of work
h money earned as a proportion of the goods or services
sold by an
individualSlide6
Replace the dollar sign in these
s
entences
with a word
from the
box.
1 She
left school without any qualifications then got a
factory job
, but the $ weren't very good.
2 The basic remuneration isn't high but she earns 15% $
on every
tour she sells.
3 The salary is not exceptional but the $ include the use of a
car and subsidized
accommodation.
4 The consultants charged us a $ of £2,000 for an hour's work.
5
The starting $ is £35,000 per annum rising to £40,000
after two
years.
6 We gave the guide a good $ because she made the visit
so
i
nteresting
.
7 The company paid each employee a £250 Christmas $
as profits
had never been so high.
8
If they' work on a Sunday they get $ which is double
their usual
rate of pay.Slide7
Speaking
What is your occupation?
What does it involve?
Are you working on any particular project at the moment
?
How
do you find out about job vacancies?
How
do you apply?
Have you ever applied for a job? What did you have to do?Slide8
Simple/Continuous verb forms
1 a I work for Exotic Tours.
Is this a temporary or permanent situation?
1b
I'm working for Exotic Tours.
Is this a temporary or permanent situation?
2 a We fly to Dubai on
Fridays.
Is this
a regular event or a plan?
b
We're flying to Dubai on Friday.
Is this a regular event or a plan?
3 a The 4 p.m. shuttle is leaving.
What time is it?
b The next shuttle leaves at 4 p.m.
What time is
it?
4
a She's been working as a hostess.
Does she
work
as a hostess?
b She's worked as a hostess.
Does she
work
as a hostess?
5 a When you phoned I was speaking to the manager.
Did the phone call interrupt the conversation?
b When you phoned I spoke to the manager.
Did the phone call interrupt the conversation?Slide9
Practice
I
(have
) ...... three jobs in my Life so for.
I (
start) ...... as
an
Overseas Representative
in Tunisia
, Greece and Austria, and
them
I (work
) .
..... as an
Assistant
Resort Manager for two
years in
Turkey. I (head) ...... for promotion when
I (
decide) ...... to leave in order to start a
family
.
Anyway, now I'm back in work and for the last
six months
I (work) ......
As a Contracts Executive so usually
I (spend) ...... It lot of time with
hotel managers
and
(negotiate
) ... ... contracts for
hotel rooms all
services. On top of that I (select).
..... new
resorts and locations.
At the moment, I've got a trainee with me
who (
do) .. .... some research into "Slide10
Speaking
Students A are interviewers; Students B are interviewees.
You are going to be interviewed for one of the
jobs advertised
on page 15 (your teacher will tell you which one
). Make
a list of the qualities you
think
the
successful candidate should
have. Then make a list of your good
points and
be prepared to sell yourself at the interview. Think of
the questions
the interviewers will ask you and questions
you will
want to ask the interviewers
.
An interview panel from Group
A
will interview you and
other candidates for that job.