Bill Verthein Engineering Voice Portfolio BRK2146 Agenda ExpressRoute for Office365 Cloud PSTN Conferencing Cloud Voice Service Triad Cloud Interconnect Enterprise Service Triad Enterprise Network ID: 136167
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Slide1Slide2
Getting Started with Skype for Business Online Voice and Audio Conferencing
Bill Verthein – Engineering Voice Portfolio
BRK2146Slide3
Agenda
ExpressRoute for Office365Cloud PSTN Conferencing
Cloud VoiceSlide4
Service Triad:
Cloud, Interconnect, EnterpriseSlide5
Service Triad
Enterprise Network
Wired & Wireless
Cross facilities WAN
Interconnect
MPLS
Metro Ethernet
Direct Internet
Office 365
Collaboration
CommunicationSlide6
Microsoft Global CloudSlide7
Microsoft’s global datacenter footprint
Microsoft’s network is one of the three largest in the world
1 million+ servers
•
100+ Datacenters in over 40 countries
• 1,500 network agreements and 50 Internet connections
SAN ANTONIO
CHEYENNE
QUINCY
DES MOINES
CHICAGO
BOYDTON
BRAZIL
DUBLIN
AMSTERDAM
INDIA
BEIJING
SHANGHAI
JAPAN
HONG KONG
SINGAPORE
AUSTRALIA
*Operated by 21Vianet
AT&T
British Telecom
Colt
Equinix
Internet Initiative Japan (IIJ)
Level3
Orange
SingTel
Tata Communications
Telecity
Group
Telstra
Verizon
ExpressRoute PartnersSlide8
Using global insight and software adaptation to provide highest quality media everywhere
Smarter Endpoints
Continual improvement of media stack based on unmatched experience and
telemetry
Faster Optimization
Enhanced
SDN solutions to
automate network
diagnostics
and configuration
Ongoing management and network infrastructure product delivery from Partners
Microsoft Global
Real-Time Media
Delivery Network
38%
38%
Global
International Calling Minutes
carried on SkypeSlide9
Cloud/Enterprise InterconnectSlide10
How do networks connect?
MPLSWAN
Customer
Datacenter
Microsoft Datacenter
Office 365
Services on
ExpressRoute
Network
Facility
ExpressRoute router
Other Network Routers
Where companies connect their networks together
Where Internet network providers connect
Leased by a network operator
Meet Me
Location
Co-location facility
Telco facilitySlide11
Office 365 Networking
Customer
Datacenter
Public
internet
Microsoft Datacenter
Alternate
connection
Office 365
Services on
ExpressRoute
Office 365
Services Require
Internet
Azure services
Customer Site 2
Customer Site 1
MPLS VPN
WAN
Primary
connection
Internet Co-loSlide12
An alternative to the public Internet connection
Premium network connection to Microsoft datacenters
Private networking for primary Office 365 workloads
Predictable performance with managed connectivity
SLA of 99.9% for availability
ExpressRoute for Office 365
Customer
Datacenter
Public
internet
Microsoft Datacenter
Alternate
connection
Office 365
Services on
ExpressRoute
Office 365
Services Require
Internet
Azure services
EXPRESSROUTE
Customer Site 2
Customer Site 1
MPLS VPN
WAN
Primary
connection
Internet Co-loSlide13
Predictable performance
With
ExpressRoute you have dedicated bandwidth,
traffic
goes over managed
infrastructure
Control over network routing and number of routing hops,
and by implication control over network latency
No congestion with public Internet customers
Performance considerations
Capacity planning is still required
Depends
on the network capacity you have from
user locations to
the Microsoft
networkNetwork distance, routing path and DNS must be
carefully planned for ExpressRoute
Predictable performance profile
CustomerSlide14
Pre-requisites for deploying very soon after GA
Azure qualification criteria from MSDN
Azure ExpressRoute subscription is required, but no additional Microsoft subscription is required
Service engagement with an ExpressRoute connectivity provider is required
Customers should already have either a managed VPN WAN or co-located networking planned
ExpressRoute is
highly recommended
for
ensuring optimal real-time media performance
General Availability detailsSlide15
Cloud Audio ConferencingSlide16
Office 365 Audio Conferencing via Audio Conferencing Providers (ACPs)
Current Offering
Customers sign-up with Audio Conferencing providers (ACPs): PGI, Intercall,
BT, …more to come
Provide audio conferencing (dial-in/dial-out) in Office 365.
Native integration with Skype for Business & Outlook
Configure tenant to import/export ACP information for users
Ongoing Quality Improvements
Improve end-to-end availability and reliability in collaboration with partners
Focus on network redundancy, system telemetry & support processes
Continued support for 3rd party
ACP moving forwardSlide17
Office 365 Audio Conferencing via
native Cloud PSTN Conferencing
Underlying audio conferencing service
Skype for Business in Office 365 (Initial Offering)
Skype for Business Server (Future
)
Great conferencing
integrated into Skype for Business
PSTN dial-in
&
dial out through conferencing service
Simple signup
with number provisioning
Assigns bridges when a user is provisioned / meeting is scheduled
Releases to US based tenants first Slide18
Microsoft
Audio Conferencing Service
Office 365
Phone
Caller
3
rd
Party
Audio Conferencing
Provider
PSTN
Partner
PSTN
AVMCU
AVMCU
Signaling
Media
Audio
Bridging
PSTN
Skype for Business User
ACP MCU
Cloud PSTN Conferencing in Office 365
Easily accessible
audio
conferencing for Office 365 usersSlide19
Cloud PSTN Conferencing in Office 365
Initial
Offering: GA Fall 2015
US-based
tenants only
Onboarding through Office 365
Simple
sign-up, with automated TN provisioning
Dedicated TNs assigned to each tenant
PSTN dial-in to LYO meetings with domestic and international TNs
5-7 digit Static Conference IDs
Integrated with meeting scheduling in Outlook, OWA, Rich Client (“Meet Now”), Web Scheduler
Anonymous join over PSTN Slide20
Experience Walkthrough
Raul is
the IT admin at Contoso, which has been using Office 365 for Exchange and SharePoint. He decides to add meetings for his users.
Jane, an employee at Contoso, usually has meetings with her vendors.
Raul
IT-Admin
Location: USA
Attendees
Jane
Meeting Organizer
Location: USA
Rachel Perez
Location: USA
Frank Spokane
Location: USA
Shirmay Chang
Location: AustraliaSlide21
Raul buys
the add-on in Office 365 and starts assigning licenses to Contoso’s employees.
Larry
IT-Admin
Location: USA
Attendees
Jane
Meeting Organizer
Location: USA
Rachel Perez
Location: USA
Frank Spokane
Location: USA
Shirmay Chang
Location: AustraliaSlide22
Raul buys
the add on from the Office 365 admin center
Cloud Audio Conferencing
The most comprehensive plan for enterprises that need meetings with audio conferencing capabilities.
$X.00Slide23
Raul provisions
a license to Jane to enable her to have meetings
Skype Meetings for Business
The most comprehensive plan for enterprises that need meetings with audio conferencing capabilities.
Jane Smith
Cloud Audio ConferencingSlide24
Jane gets assigned a conference bridge
automatically
She
can now schedule meetings from Outlook that will include
PSTN
DISPLAY NAME PROVIDER DIAL-IN NUMBER(S) CONFERENCE ID
…
MicrosoftSlide25
Jane is able to schedule her meeting with people joining from within the organization, as well as outside the United States.
Attendees
Jane
Meeting Organizer
Location: USA
Rachel Perez
Location: USA
Frank Spokane
Location: USA
Shirmay Chang
Location: Australia
Raul
IT-Admin
Location: USASlide26
Jane clicks on
Scheduled Meeting
in Outlook and her conference bridge details are populated into the invite.
She’s ready to go!
Outlook Desktop Client
janes@contoso.com
+14258290012 (USA – Redmond) English (United States)
515898Slide27
Microsoft Cloud PSTN ServiceSlide28
Cloud PSTN connectivity
Inbound and outbound PSTN calling via O365
Includes DIDs and number porting
Available in US in 2H 2015, followed by countries in Western Europe in
2016
On-premises PSTN connectivity
Hybrid
PSTN topology
uses Skype for
Business Cloud technology to connect to existing on premise PSTN trunks and
PBX assets
Enables Office 365 users
worldwide to use
cloud enterprise voice
features
in geographies without a local Microsoft PSTN offer
PSTN Connectivity
in
Office 365
GLOBAL CALLING FOR OFFICE 365
CUSTOMERSSlide29
Enterprise Voice in Office 365
PSTN services provided by Microsoft
User hosted in Office 365
Customer PSTN services integrated on-premises
Online
Hybrid
On Premises
End-user features & customer PSTN services integrated on-premisesSlide30
Cloud Voice
Two core parts always in the cloud
- Cloud-based call control for end-users
- Tenant admin user experience for IT Pros
Office 365
Customer
Premises
Public
Internet
ExpressRouteSlide31
Cloud-based Call Control
Initial
Offering: Fall 2015
US-based tenants only
Call
hold/retrieve, Transfer, forward,
simul
-ring
Team call, delegation
Qualified IP Desk Phones
Mobile clients with PSTN calling
Voice Mail
Call
History
Basic 911
Complete Tenant Admin Experience
Deterministic Networking with ExpressRoute (recommended)Slide32
Tenant Admin ExperienceSlide33
Tenant Admin ExperienceSlide34
Tenant Admin ExperienceSlide35
Cloud Voice & PSTN
Two options, not mutually exclusive:
- A Cloud PSTN Service delivered by Microsoft
(1)
- On-Premises PSTN Connectivity
(2)
Office 365
Customer
Premises
PSTN
Public
Internet
ExpressRoute
(1)
(2)Slide36
PSTN connectivity provided directly by
MSFT
Focused on providing highest level of customer experience across end-user & admin
Will meet legal requirements as necessary to participate in market.
Pricing, SKUs, etc., available in coming months
Microsoft’s PSTN Service with Office 365Slide37
Microsoft’s PSTN Service: Benefits
Cheaper and faster to get started
Pay one bill for all your communications
All the latest updates delivered automatically
Pick new numbers or port what you have today
No need for any server software on-premises
Easier to administerSlide38
Cloud Voice with Microsoft PSTN Service
Signaling
Media
Office 365
Customer
Premises
PSTN
PSTN CallsSlide39
Cloud Voice with On-premises PSTN Connectivity
Skype for Business Server deployed on-premisesDeployment integrated with Office 365
(split domain)
Users
log into Office 365, services
delivered
from cloud
PSTN calls connect through on-premises server
Standard Direct SIP Connectivity to Gateway/SBC/PBXSlide40
Cloud Voice with On-premises PSTN Connectivity
Signaling
Office 365
Customer Premises
PSTN
PSTN Calls
Existing Telephony
Infrastructure
Media
Server Pool
Split DomainSlide41
Complete your strategy for cloud migration
Connect your existing SFB topology to the cloud
Perform a network assessment for cloud
Evaluate end-user use-cases for PSTN
Know your contracts & interfaces for PSTN services
Trial of Cloud Services will be coming this calendar yearSlide42
Multiple ways to access Online Evaluation Forms:
CommNet stations located throughout conference venues
Via both TechReady Windows Phone and Windows 8.1 Event Apps
Via traditional TechReady Schedule Builder Windows Phone 7/8 Application
Via BYOD browser from any wired or wireless internet connection to
https://www.MyTechReady.com
For more information, please refer to CommNet
Please Complete An Evaluation Form
Your input is important!
Speaker – Click Here
to Launch VideoSlide43
Relevant Sessions at Ignite
3:15PM
BRK3140
The Voice of Skype for Business: An Overview
Jamie Stark
N427
5:00PM
BRK2161
ExpressRoute for Office 365 & other Network Connection Options
Paul Andrew
S504
10:45AM
BRK2200
Choosing between Server, Online and Hybrid with Skype for Business
Marc Sanders; Thomas Binder
S103
3:15PM
BRK3128
Ensuring Media Quality in Microsoft Office 365 Skype for Business
Aaron Miller; Sasa Juratovic
E351
1:30PM
BRK3184
Common Questions and Concerns about Skype for Business
Taimoor Husain; Aamer Kaleem
S102
3:15PM
BRK4129
Hybrid Configuration Deep-Dive of Skype for Business
Cezar Ungureanasu; Ramesh Narayanan; Vivek Bhatnagar
E450
Tues
Wed
ThursSlide44
Join the conversation!
Share
tips and best practices
with other
Office 365
experts
http://aka.ms/office365networkSlide45
Visit
Myignite
at
http://myignite.microsoft.com
or download and use the
Ignite
Mobile
App
with
the QR code above.
Please evaluate this session
Your feedback is important to us!Slide46